Rajeev andharia (4 risultati)
Six Sigma for IT Management
Sven Den Boer (Lead Author); Rajeev Andharia; Melvin Harteveld; Linh C Ho; Patrick L Musto; Silva Prickel
- Brossura
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 8,53
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
- Brossura
Da: Bookmans, tucson, AZ, U.S.A.Bookmans
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Discreto
EUR 4,95
EUR 3,47 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Acceptable. Some shelf wear. Satisfaction 100% guaranteed.
Six Sigma for IT Management
Sven Den Boer (Lead Author); Rajeev Andharia; Melvin Harteveld; Linh C Ho; Patrick L Musto; Silva Prickel
- Brossura
Da: Goodwill of Greater Milwaukee and Chicago, Racine, WI, U.S.A.Goodwill of Greater Milwaukee and Chicago
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Discreto
EUR 8,52
EUR 2,61 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Condizione: acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or…other adhesive on cover; CD DVD may not be included; and book may be a former library copy.
Altre immagini- Brossura
Da: Bookbot, Prague, Repubblica CecaBookbot
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Discreto
EUR 5,02
EUR 20,99 spedizioneSpedito da Repubblica Ceca a U.S.A.Quantità: 1 disponibili
Softcover. Condizione: Fair. Verschmutzung / Wasserschaden; Abnutzung / Risse - leicht. This book offers a coherent view and guidance for successfully implementing the Six Sigma approach in IT service organizations, aiming to integrate ITIL and Six Sigma for continuous improvement. Six Sigma employs a quantitative methodology fo…cused on reducing variation in process outcomes, whether for tangible products like cars or intangible services. The production process consists of various steps, events, or activities, and Six Sigma evaluates each step by dissecting the elements, identifying critical characteristics, mapping related processes, assessing capabilities, uncovering weaknesses, and enhancing process capabilities. By following these steps, businesses can elevate their performance standards. As IT has become essential to business operations, this book illustrates how IT can act as an enabler for improved business processes, using the Six Sigma framework to measure outcomes consistently. While ITIL outlines the "what" of Service Management, Six Sigma details the "how" of process improvement, creating a synergistic approach to enhance the quality of IT service delivery and support. Additionally, Six Sigma provides metrics for process outcomes and a standardized method for utilizing these metrics effectively.
