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Valutazione venditore
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Business Speak: 4000 Business Terms, Buzzwords, Acronyms & Technical Words
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Unknown. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Succeeding With Teams: 101 Tips That Really Work
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Keeping the Edge : Giving Customers the Service They Demand
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Succeeding With Teams: 101 Tips That Really Work
Da: My Dead Aunt's Books, Hyattsville, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Good. 126 p., clean and unmarked except for name of former owner on upper margin of front pastedown; binding tight; glossy reinforced boards without discernible wear.
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Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Lakewood Books Pub Date: 1/1/1992 Binding: Hardcover Pages: 124 First edition.
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The Service Edge: 101 Companies That Profit from Customer Care
Lingua: Inglese
Editore: Penguin USA, East Rutherford, New Jersey, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Top Notch Books, Tolar, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hard Cover. Condizione: Very Good. Condizione sovraccoperta: Good. First Printing. Gives us the definitive inside story of how America's 101 top service companies and organizations create, manage, and maintain their edge. An indispensable guide for anyone charged with improving service quality. Non-price clipped dj is lightly scuffed with mild yellowing at edges. Boards have touch of shelfwear. Pages are clean & text is free from markings. Binding is tight. Size: 8vo - over 7¾" - 9¾" tall.
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hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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Service Edge: 101 Companies That Profit from Customer Care
Lingua: Inglese
Editore: New York, New York, U.S.A.: New American Library, 1990, New York, New York, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Samuel H. Rokusek, Bookseller, Pleasant Prairie, WI, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hardcover. Condizione: Near Fine. Condizione sovraccoperta: Near Fine. First Edition, First Printing. Hard Cover. Near Fine/Near Fine. First Edition, First Printing. 8vo - over 7¾" - 9¾" tall. Original price of $19.95 printed on dust jacket front flap. Jacket and book have light sunning on top edge else fine. Book has no writing, marking or remainder mark. Not ex-library.
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The Service Edge: 101 Companies That Profit from Customer Care
Lingua: Inglese
Editore: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Persephone's Books, Gastonia, NC, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hardcover. Condizione: Fine. Condizione sovraccoperta: Very Good. First Edition. xviii, 584 pp. Light shelf-soiling to jacket. How America's 101 top service companies and organizations create, manage, and maintain their edge.
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Succeeding With Teams: 101 Tips That Really Work
Da: Red's Corner LLC, Tucker, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: New. All orders ship by next business day! This is a new book. We are a small company and very thankful for your business!
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The Service Edge 101 Companies that Profit from Consumer Care
Da: Willis Monie-Books, ABAA, Cooperstown, NY, U.S.A.
Membro dell'associazione: ABAA ESA ILAB
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. Second Printing. Fading to cover edges. Tanning and some edgewear to DJ. Small price label on back of DJ.
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Meeting to Get By: Surviving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity
Da: Eatons Books and Crafts, Owatonna, MN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: Near Fine. Softcover, in Near Fine condition, SIGNED by the author on the title page with inscription to previous owner, there are no other marks or writing, straight spine without creases, looks like new except for one light corner crease, no other flaws to note, Surviving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity,
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Keeping the Edge: Giving Customers the Service They Demand
Da: BooksByLisa, Highland Park, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Soft cover. Condizione: New. Condizione sovraccoperta: New. PHOTO AND VIDEO OF PAGES TAKEN TO SHOW CONDITION PRIOR TO SHIPPING; PHOTOS EMAILED FOR MORE SPECIFICS WHEN REQUESTED; Book. Book.
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Keeping the Edge: Giving Customers the Service They Demand
Lingua: Inglese
Editore: Plume, New York, New York, U.S.A., 1997
ISBN 10: 0452271916 ISBN 13: 9780452271913
Da: Turtle Creek Books, Mississauga, ON, Canada
Valutazione del venditore 5 su 5 stelle
EUR 8,85
Spedizione EUR 9,46
Spedito da Canada a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. Just a little edgewear otherwise fine - a clean tight copy.
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Keeping the Edge: Giving Customers the Service They Demand
Da: Stanley Louis Remarkable Books, Saint Charles, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione Copia autografata
Condizione: Fine. Condizione sovraccoperta: Fine. First. A fine copy with blue cloth spine on red paper boards and gilt titles on spine Signed by the author on a bookplate on the ffep No other marks or damage at all 358 pp.
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Keeping the Edge Giving Customers the Service They Demand
Prima edizione Copia autografata
Hardcover. Condizione: Fine. Condizione sovraccoperta: Near Fine. 1st Edition. First printing. Author inscribed on first free end paper. Dick Schaaf's Executive Summary letter included. Gilt lettering on red & blue covers in a black & red dust jacket. 8vo, 358pp. The dust jacket has a crease at the lower back corner. Inscribed by Author(s).
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Keeping the Edge : Giving Customers the Service They Demand
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Valutazione del venditore 4 su 5 stelle
Hardcover with. Condizione: Used: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDEntrepreneurshipDescriptionDick Schaaf, a leading authority on the subject and co-author of The Service Edge, goes back to the 101 companies he profiled in 1989 and takes an eye-opening look at what has happened to them. Ninety-nine of the original 101 are still in business - and all have had to learn valuable lessons in the nineties in order to keep, refine, even reinvent their edges in increasingly competitive markets.Schaaf does not soften the blows when he looks at what developed in some of America's best companies - and what those developments portend for the rest of the decade. Yet, while confronting the tough realities, he maintains an upbeat, hopeful outlook, showing how logical progression has taken us from the first service crusade of the eighties, through the quality movement, downsizing, empowerment, teams, reengineering. . . and now right back to a renewed emphasis on customer service.
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Trade paperback. Condizione: Fine. Trade paperback (US). Glued binding. 608 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. eb 114.
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The Service Edge: 101 Companies that Profit From Customer Care
Lingua: Inglese
Editore: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Ground Zero Books, Ltd., Silver Spring, MD, U.S.A.
Valutazione del venditore 4 su 5 stelle
Prima edizione
Condizione: good, good. First Printing. 24 cm, 584, business card taped in, ink notation on flyleaf, minor crinkling of flyleaf and paperclip impression. Foreword by Tom Peters.
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Keeping the Edge
Da: Book Haven, Wellington, WLG, Nuova Zelanda
Valutazione del venditore 5 su 5 stelle
EUR 5,36
Spedizione EUR 19,79
Spedito da Nuova Zelanda a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. Dick Schaaf, a leading authority on the subject and co-author of The Service Edge, goes back to the 101 companies he profiled in 1989 and takes an eye-opening look at what has happened to them. Ninety-nine of the original 101 are still in business - and all have had to learn valuable lessons in the nineties in order to keep, refine, even reinvent their edges in increasingly competitive markets. Schaaf does not soften the blows when he looks at what developed in some of America's best companies - and what those developments portend for the rest of the decade. Yet, while confronting the tough realities, he maintains an upbeat, hopeful outlook, showing how logical progression has taken us from the first service crusade of the eighties, through the quality movement, downsizing, empowerment, teams, reengineering. . . and now right back to a renewed emphasis on customer service. 358 pages.
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LESS is More: Sustainable Results Faster With Lean Event Six Sigma
Da: Swan Trading Company, GEORGETOWN, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Very Good. Kirsten Ford (illustratore). Softcover shows only light cover wear. Text is unmarked and binding tight. Ships FAST!
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EUR 8,00
Spedizione EUR 22,00
Spedito da Spagna a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloBlanda. Condizione: Buen Estado. Condizione sovraccoperta: Buen Estado.
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EUR 10,99
Spedizione EUR 22,00
Spedito da Spagna a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloBlanda. Condizione: Buen Estado. Condizione sovraccoperta: Buen Estado.
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High-Impact Consulting SCHAAF, DICK
Da: Aragon Books Canada, OTTAWA, ON, Canada
Valutazione del venditore 3 su 5 stelle
EUR 30,13
Spedizione EUR 19,79
Spedito da Canada a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
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City of Lakes: An illustrated history of Minneapolis
Da: BennettBooksLtd, San Diego, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: New. In shrink wrap. Looks like an interesting title!
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EUR 4,46
Spedizione EUR 105,00
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
