Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Unknown. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 4,79
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Hardcover. Condizione: Good. 126 p., clean and unmarked except for name of former owner on upper margin of front pastedown; binding tight; glossy reinforced boards without discernible wear.
Condizione: New. All orders ship by next business day! This is a new book. We are a small company and very thankful for your business!
Lingua: Inglese
Editore: New York, New York, U.S.A.: New American Library, 1990, New York, New York, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Samuel H. Rokusek, Bookseller, Pleasant Prairie, WI, U.S.A.
Prima edizione
Hardcover. Condizione: Near Fine. Condizione sovraccoperta: Near Fine. First Edition, First Printing. Hard Cover. Near Fine/Near Fine. First Edition, First Printing. 8vo - over 7¾" - 9¾" tall. Original price of $19.95 printed on dust jacket front flap. Jacket and book have light sunning on top edge else fine. Book has no writing, marking or remainder mark. Not ex-library.
Lingua: Inglese
Editore: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Persephone's Books, Gastonia, NC, U.S.A.
Prima edizione
Hardcover. Condizione: Fine. Condizione sovraccoperta: Very Good. First Edition. xviii, 584 pp. Light shelf-soiling to jacket. How America's 101 top service companies and organizations create, manage, and maintain their edge.
Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Lakewood Books Pub Date: 1/1/1992 Binding: Hardcover Pages: 124 First edition.
Da: Willis Monie-Books, ABAA, Cooperstown, NY, U.S.A.
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. Second Printing. Fading to cover edges. Tanning and some edgewear to DJ. Small price label on back of DJ.
Da: BooksByLisa, Highland Park, IL, U.S.A.
Soft cover. Condizione: New. Condizione sovraccoperta: New. PHOTO AND VIDEO OF PAGES TAKEN TO SHOW CONDITION PRIOR TO SHIPPING; PHOTOS EMAILED FOR MORE SPECIFICS WHEN REQUESTED; Book. Book.
Da: medimops, Berlin, Germania
EUR 4,36
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Soft cover. Condizione: Near Fine. Softcover, in Near Fine condition, SIGNED by the author on the title page with inscription to previous owner, there are no other marks or writing, straight spine without creases, looks like new except for one light corner crease, no other flaws to note, Surviving rebust group-think, insegrevious DO-bees and the synergistic consequences of collaborative mediocrity,
Lingua: Inglese
Editore: Plume, New York, New York, U.S.A., 1997
ISBN 10: 0452271916 ISBN 13: 9780452271913
Da: Turtle Creek Books and Sheet Music, Mississauga, ON, Canada
EUR 8,76
Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. Just a little edgewear otherwise fine - a clean tight copy.
Da: NWJbooks, Lancaster, PA, U.S.A.
Prima edizione Copia autografata
Hardcover. Condizione: Fine. Condizione sovraccoperta: Near Fine. 1st Edition. First printing. Author inscribed on first free end paper. Dick Schaaf's Executive Summary letter included. Gilt lettering on red & blue covers in a black & red dust jacket. 8vo, 358pp. The dust jacket has a crease at the lower back corner. Inscribed by Author(s).
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Membro dell'associazione: IOBA
Hardcover with. Condizione: Used: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDEntrepreneurshipDescriptionDick Schaaf, a leading authority on the subject and co-author of The Service Edge, goes back to the 101 companies he profiled in 1989 and takes an eye-opening look at what has happened to them. Ninety-nine of the original 101 are still in business - and all have had to learn valuable lessons in the nineties in order to keep, refine, even reinvent their edges in increasingly competitive markets.Schaaf does not soften the blows when he looks at what developed in some of America's best companies - and what those developments portend for the rest of the decade. Yet, while confronting the tough realities, he maintains an upbeat, hopeful outlook, showing how logical progression has taken us from the first service crusade of the eighties, through the quality movement, downsizing, empowerment, teams, reengineering. . . and now right back to a renewed emphasis on customer service.
Da: Southampton Books, Sag Harbor, NY, U.S.A.
Prima edizione
Hardcover. Condizione: Like New. First Edition. First Edition, First Printing. Not price-clipped. Published by E.P. Dutton and Co., 1995. Octavo. Hardcover. Book is like new. Dust jacket is like new with light shelf wear.100% positive feedback. 30 day money back guarantee. NEXT DAY SHIPPING! Excellent customer service. Please email with any questions. All books packed carefully and ship with free delivery confirmation/tracking. All books come with free bookmarks. Ships from Sag Harbor, New York.
Trade paperback. Condizione: Fine. Trade paperback (US). Glued binding. 608 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. eb 114.
Lingua: Inglese
Editore: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Ground Zero Books, Ltd., Silver Spring, MD, U.S.A.
Prima edizione
Condizione: good, good. First Printing. 24 cm, 584, business card taped in, ink notation on flyleaf, minor crinkling of flyleaf and paperclip impression. Foreword by Tom Peters.
Da: Swan Trading Company, GEORGETOWN, TX, U.S.A.
paperback. Condizione: Very Good. Kirsten Ford (illustratore). Softcover shows only light cover wear. Text is unmarked and binding tight. Ships FAST!
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 23,83
Quantità: 1 disponibili
Aggiungi al carrelloHardback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 11,99
Quantità: 1 disponibili
Aggiungi al carrelloBlanda. Condizione: Buen Estado. Condizione sovraccoperta: Buen Estado.
EUR 11,99
Quantità: 1 disponibili
Aggiungi al carrelloBlanda. Condizione: Buen Estado. Condizione sovraccoperta: Buen Estado.
EUR 29,81
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
EUR 28,84
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Collectible-Very Good. This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.