Condizione: acceptable. Book is in acceptable condition and shows signs of wear. Book may also include underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Paperback. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Lingua: Inglese
Editore: Skyhorse Publishing Company, Incorporated, 2016
ISBN 10: 1510708170 ISBN 13: 9781510708174
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Lingua: Inglese
Editore: Train Collectors Association, Ronks, PA, 1981
Da: Argyl Houser, Bookseller, Altadena, CA, U.S.A.
Soft cover. Condizione: Very Good. One very faint <1/4" spot on the front cover. Pages and covers have small slight bend or light crease to lower right corner. All else clean and undamaged. It will be backed with cardboard and carefully packed in a sturdy box to ensure safe transit. This issue includes: "Tunnels Anyone: A much neglected accessory is put in its proper perspective by Ward Kimball"; "A true look at the meaning of Christmas is told in the poem Blue Comet" by Ed Lyon; "Another side to our National Vice President Al Bangart is demonstrated in the poem, 'Twas the Night Before Christmas"; "How many know what a Putz is? Read Robert Bold's story Christmas Putz"; "Ever dream of building a super layout? John Clem describes his in Christmas Gift--1940"; Alan Weaver writes Part II of Original Restored? Factory Error? Variation"; "William Szabo describes how Lionel trains have played a major role in member Boyd Mason's life in Whatever Happened to Lionel Trains?"; "Gordon Wentzel says Thanks Dad for Taking Pictures"; "Bob Robinson continues his column Bits & Pieces with an interesting color variation"; "The Quarterly invites you to A Visit to a Collector Who Collects Everything, our own John Snyder"; Andres McDonough and Geoffrey Binneveld take us on a nostalgic trip in From Years Gone By"; "Harry Albrecht travels back sixty years and shares his trip in My Visit and Tour of the Lionel Factory, Dec. 18, 1920"; "Members share their Christmas layouts with their fellow TCA members in TCA's A Christmas Tree"; and "More give and take appears in the Drumhead".
Condizione: As New. Unread book in perfect condition.
EUR 15,99
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread copy in mint condition.
EUR 16,01
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Condizione: New.
Paperback. Condizione: New. 3rd Edition, Third Edition. From T. Scott Gross, a consumer advocate, whose client roster for consulting and training reads like a who's who of the Fortune 500. Southwest Airlines, FedEx, McDonald's, Wal-Mart, and more have asked him to motivate their employees at conferences worldwide.In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he contemporizes his work by examining what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to:Build a customer base by following the four key principles of promotions-have fun, get people to your store, get people involved with your product, and do something good for othersHire the right people and show them the fundamentals of POSEnergize and obtain the most creativity out of employeesWin over customers when mistakes happen, no matter who is at faultPOS is not just a way of doing business, according to Gross; it's also a state of mind and the key to success in the twenty-first century. Allworth Press, an imprint of Skyhorse Publishing, publishes a broad range of books on the visual and performing arts, with emphasis on the business of art. Our titles cover subjects such as graphic design, theater, branding, fine art, photography, interior design, writing, acting, film, how to start careers, business and legal forms, business practices, and more. While we don't aspire to publish a New York Times bestseller or a national bestseller, we are deeply committed to quality books that help creative professionals succeed and thrive. We often publish in areas overlooked by other publishers and welcome the author whose expertise can help our audience of readers.
paperback. Condizione: New. Spend Less, Read More.
EUR 22,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 19,37
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 24,31
Quantità: 8 disponibili
Aggiungi al carrelloPaperback. Condizione: New. 3rd Edition, Third Edition. From T. Scott Gross, a consumer advocate, whose client roster for consulting and training reads like a who's who of the Fortune 500. Southwest Airlines, FedEx, McDonald's, Wal-Mart, and more have asked him to motivate their employees at conferences worldwide.In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he contemporizes his work by examining what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to:Build a customer base by following the four key principles of promotions-have fun, get people to your store, get people involved with your product, and do something good for othersHire the right people and show them the fundamentals of POSEnergize and obtain the most creativity out of employeesWin over customers when mistakes happen, no matter who is at faultPOS is not just a way of doing business, according to Gross; it's also a state of mind and the key to success in the twenty-first century. Allworth Press, an imprint of Skyhorse Publishing, publishes a broad range of books on the visual and performing arts, with emphasis on the business of art. Our titles cover subjects such as graphic design, theater, branding, fine art, photography, interior design, writing, acting, film, how to start careers, business and legal forms, business practices, and more. While we don't aspire to publish a New York Times bestseller or a national bestseller, we are deeply committed to quality books that help creative professionals succeed and thrive. We often publish in areas overlooked by other publishers and welcome the author whose expertise can help our audience of readers.
hardcover. Condizione: Good. Condizione sovraccoperta: DUST JACKET. Pages are crisp and clean, no marking. Cover is verygood. Binding is tight/good. First page has a gift note.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 14,02
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 21,01
Quantità: 15 disponibili
Aggiungi al carrelloCondizione: New. 2016. Paperback. . . . . .
Da: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Condizione: Good. 508 pp., hardcover, minor ownership markings, else text clean & binding tight. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
Condizione: New. 2016. Paperback. . . . . . Books ship from the US and Ireland.
EUR 36,67
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 33,42
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 20,58
Quantità: 10 disponibili
Aggiungi al carrelloPF. Condizione: New.
EUR 24,18
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Lingua: Inglese
Editore: Academic Press, New York 1983., 1983
ISBN 10: 0120273101 ISBN 13: 9780120273102
Da: Antiquariat Carl Wegner, Berlin, B, Germania
Membro dell'associazione: GIAQ
Prima edizione
EUR 31,00
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. 23,2 x 15,6 cm. Black original hardback (cloth) with blue spine and gilt titles. XIX, 508 pages with b/w illustrations. Contents by various authors. A stamp inside (see annotations); also book cuts with slightly stamps; otherwise inside very clean copy in good condition Aus dem Besitz des Professors Hans-Jürgen Quabbe (Klinikum Berlin Steglitz / FU Berlin) mit einem Institutsstempel auf der Titelblattrückseite // Preowner: Prof. Hans-Jürgen Quabbe (Klinikum Berlin Steglitz / FU Berlin) with a stamp of a medical library on the backside of the titlepage. -- Bitte Portokosten außerhalb EU erfragen! / Please ask for postage costs outside EU! / S ' il vous plait demander des frais de port en dehors de l ' UE! // Bitte beachten Sie auch unsere Fotos! / Please also note our photos! / Veuillez noter nos photos -- Genießen Sie den Jahresanfang mit unterhaltender Lektüre! - Bei uns finden Sie das richtige Geschenk! -- Wir kaufen Ihre werthaltigen Bücher! HKC2165.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
EUR 38,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.