Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: Revaluation Books, Exeter, Regno Unito
EUR 52,03
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 76 pages. 8.66x5.91x0.18 inches. In Stock.
Lingua: Spagnolo
Editore: Ediciones Nuestro Conocimiento, 2023
ISBN 10: 6206504107 ISBN 13: 9786206504108
Da: moluna, Greven, Germania
EUR 24,99
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: preigu, Osnabrück, Germania
EUR 25,00
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. The Employability of Graduate Students at Universities | Tran Phi Hoang | Taschenbuch | 76 S. | Englisch | 2017 | LAP LAMBERT Academic Publishing | EAN 9783659858949 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New.
EUR 24,99
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: preigu, Osnabrück, Germania
EUR 64,80
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. How to make tourism service quality perfect | Tran Phi Hoang | Taschenbuch | 248 S. | Englisch | 2018 | LAP LAMBERT Academic Publishing | EAN 9786139932863 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: Revaluation Books, Exeter, Regno Unito
EUR 132,99
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 248 pages. 8.66x5.91x0.56 inches. In Stock.
EUR 25,00
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. L'employabilité des étudiants diplômés dans les universités | Tran Phi Hoang | Taschenbuch | Französisch | 2023 | Editions Notre Savoir | EAN 9786206504115 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
Lingua: Portoghese
Editore: Edições Nosso Conhecimento, 2023
ISBN 10: 6206504158 ISBN 13: 9786206504153
Da: moluna, Greven, Germania
EUR 24,99
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 24,99
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Portoghese
Editore: Edições Nosso Conhecimento, 2023
ISBN 10: 6206504158 ISBN 13: 9786206504153
Da: preigu, Osnabrück, Germania
EUR 25,00
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. A empregabilidade dos estudantes licenciados nas universidades | Tran Phi Hoang | Taschenbuch | Portugiesisch | 2023 | Edições Nosso Conhecimento | EAN 9786206504153 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
EUR 25,00
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. L'occupabilità degli studenti laureati nelle università | Tran Phi Hoang | Taschenbuch | Italienisch | 2023 | Edizioni Sapienza | EAN 9786206504139 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
Da: preigu, Osnabrück, Germania
EUR 28,90
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Die Beschäftigungsfähigkeit von Hochschulabsolventen an Universitäten | Tran Phi Hoang | Taschenbuch | 76 S. | Deutsch | 2023 | Verlag Unser Wissen | EAN 9786206504092 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.
Lingua: Inglese
Editore: LAP Lambert Academic Publishing Jan 2017, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -UNESCO recommended that it is necessary to build the four pillars of education:'Learning to know, Learning to do, Learning to live together, Learning to be.' Teaching activities are hard and complex process. If teaching is placed on burning desire in learners in the family and in society which teaching activities have to satisfy, it is difficult to compare with any jobs or any careers. Over the millennia, teaching activities have constantly been improved to make the achievements to maximize the role of learners, optimize teachers' activities towards students. In order to implement the requirement and to achieve this ideally, it is required that teaching must be based on certain scientific basis.Teaching activities are the interaction among teachers and learners. 'The teaching and learning activities are teachers and students activities' (Davydov). Learners have the maximum opportunity to explore possibilities themselves. Teachers are only the designers, play the key role as a leader to arrange an open and free ways for learners to participate in actively. Teaching methods innovation have been an indispensable and urgent requirement in higher education in countries around the world. 76 pp. Englisch.
Lingua: Spagnolo
Editore: Ediciones Nuestro Conocimiento Sep 2023, 2023
ISBN 10: 6206504107 ISBN 13: 9786206504108
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -La UNESCO recomendó que es necesario construir los cuatro pilares de la educación: 'Aprender a conocer, Aprender a hacer, Aprender a convivir, Aprender a ser'. Las actividades docentes son un proceso arduo y complejo. Si la enseñanza se sitúa en el deseo ardiente de los alumnos en la familia y en la sociedad que las actividades docentes tienen que satisfacer, es difícil compararla con cualquier trabajo o cualquier carrera. A lo largo de los milenios, las actividades docentes se han perfeccionado constantemente para maximizar el papel de los alumnos y optimizar las actividades de los profesores hacia los estudiantes. Las actividades de enseñanza son la interacción entre profesores y alumnos. 'Las actividades de enseñanza y aprendizaje son actividades de profesores y alumnos' (Davydov). Los alumnos tienen la máxima oportunidad de explorar las posibilidades por sí mismos. Los profesores no son más que los diseñadores, y desempeñan un papel clave como líderes a la hora de organizar vías abiertas y libres para que los alumnos participen activamente. La innovación de los métodos de enseñanza ha sido un requisito indispensable y urgente en la educación superior de países de todo el mundo. 76 pp. Spanisch.
Lingua: Francese
Editore: Editions Notre Savoir Sep 2023, 2023
ISBN 10: 6206504115 ISBN 13: 9786206504115
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -L'UNESCO a recommandé de construire les quatre piliers de l'éducation : 'Apprendre à connaître, Apprendre à faire, Apprendre à vivre ensemble, Apprendre à être'. Les activités d'enseignement sont un processus difficile et complexe. Si l'enseignement est placé sur le désir ardent des apprenants, de la famille et de la société que les activités d'enseignement doivent satisfaire, il est difficile de le comparer à n'importe quel emploi ou à n'importe quelle carrière. Au cours des millénaires, les activités d'enseignement ont été constamment améliorées pour maximiser le rôle des apprenants et optimiser les activités des enseignants à l'égard des étudiants. Afin de mettre en oeuvre cette exigence et d'atteindre l'idéal, il est nécessaire que l'enseignement repose sur certaines bases scientifiques. 'Les activités d'enseignement et d'apprentissage sont les activités des enseignants et des étudiants (Davydov). Les apprenants ont un maximum d'occasions d'explorer eux-mêmes les possibilités qui s'offrent à eux. Les enseignants ne sont que les concepteurs, ils jouent un rôle clé en tant que leader pour mettre en place des moyens ouverts et libres permettant aux apprenants de participer activement. L'innovation dans les méthodes d'enseignement est une exigence indispensable et urgente dans l'enseignement supérieur des pays du monde entier. 76 pp. Französisch.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: moluna, Greven, Germania
EUR 26,05
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Phi Hoang TranTran Phi Hoang, PhD (Major in Business Administration). Work unit: Faculty of Business Administration, Industial University of Ho Chi Minh City, Viet Nam. Occupation: Lecturer and scientific researcher (Major in Marketi.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing Jan 2017, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germania
EUR 28,90
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -UNESCO recommended that it is necessary to build the four pillars of education:'Learning to know, Learning to do, Learning to live together, Learning to be.' Teaching activities are hard and complex process. If teaching is placed on burning desire in learners in the family and in society which teaching activities have to satisfy, it is difficult to compare with any jobs or any careers. Over the millennia, teaching activities have constantly been improved to make the achievements to maximize the role of learners, optimize teachers¿ activities towards students. In order to implement the requirement and to achieve this ideally, it is required that teaching must be based on certain scientific basis.Teaching activities are the interaction among teachers and learners. 'The teaching and learning activities are teachers and students activities' (Davydov). Learners have the maximum opportunity to explore possibilities themselves. Teachers are only the designers, play the key role as a leader to arrange an open and free ways for learners to participate in actively. Teaching methods innovation have been an indispensable and urgent requirement in higher education in countries around the world.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 76 pp. Englisch.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2017
ISBN 10: 3659858943 ISBN 13: 9783659858949
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 30,73
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - UNESCO recommended that it is necessary to build the four pillars of education:'Learning to know, Learning to do, Learning to live together, Learning to be.' Teaching activities are hard and complex process. If teaching is placed on burning desire in learners in the family and in society which teaching activities have to satisfy, it is difficult to compare with any jobs or any careers. Over the millennia, teaching activities have constantly been improved to make the achievements to maximize the role of learners, optimize teachers' activities towards students. In order to implement the requirement and to achieve this ideally, it is required that teaching must be based on certain scientific basis.Teaching activities are the interaction among teachers and learners. 'The teaching and learning activities are teachers and students activities' (Davydov). Learners have the maximum opportunity to explore possibilities themselves. Teachers are only the designers, play the key role as a leader to arrange an open and free ways for learners to participate in actively. Teaching methods innovation have been an indispensable and urgent requirement in higher education in countries around the world.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing Okt 2018, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 76,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Satisfaction and service quality are two distinct but interrelated terms. Service quality is a concept of objectivity, perception, and evaluation, while satisfaction is a combination of subjectivity, feeling-based, emotion-based components. Customer satisfaction refers to the criteria that customers feel when using a service, while referring to service quality is as a concern to specific components of the service. The impact of customer satisfaction on customer spending is stronger than that of the change in income and customer trust in products and services. The most powerful financial reward is that of having a lot of satisfied customers. Good service quality will increase customer satisfaction and loyalty, plus word-of-mouth referrals from customers - all three of which create a huge competitive advantage for any organization or business. 248 pp. Englisch.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: moluna, Greven, Germania
EUR 61,85
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Phi Hoang TranTran Phi Hoang, Doctor of Philosophy in Business Administration. Work unit: Faculty of Business Administration, Industrial University of Ho Chi Minh City, Vietnam. Occupation: Lecturer and scientific researcher (Major i.
Lingua: Tedesco
Editore: Verlag Unser Wissen Sep 2023, 2023
ISBN 10: 6206504093 ISBN 13: 9786206504092
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -Die UNESCO hat empfohlen, die vier Säulen der Bildung aufzubauen: 'Learning to know, Learning to do, Learning to live together, Learning to be'. Die Lehrtätigkeit ist ein schwieriger und komplexer Prozess. Wenn das Lehren auf den brennenden Wunsch der Lernenden in der Familie und in der Gesellschaft ausgerichtet ist, den die Lehrtätigkeit befriedigen soll, ist es schwer mit anderen Berufen oder Karrieren zu vergleichen. Im Laufe der Jahrtausende wurden die Lehrtätigkeiten ständig verbessert, um die Rolle der Lernenden zu maximieren und die Aktivitäten der Lehrer gegenüber den Schülern zu optimieren. Um diese Anforderungen zu erfüllen und das Ideal zu erreichen, muss der Unterricht auf einer bestimmten wissenschaftlichen Grundlage beruhen: Die Lehrtätigkeit ist die Interaktion zwischen Lehrern und Lernenden. 'Die Lehr- und Lernaktivitäten sind Aktivitäten von Lehrern und Schülern' (Davydov). Die Lernenden haben die größtmögliche Möglichkeit, selbst Möglichkeiten zu erkunden. Die Lehrer sind nur die Gestalter, sie spielen die Schlüsselrolle als Anführer, um offene und freie Wege für die aktive Teilnahme der Lernenden zu schaffen. Die Innovation von Lehrmethoden ist eine unverzichtbare und dringende Voraussetzung für die Hochschulbildung in Ländern auf der ganzen Welt. 76 pp. Deutsch.
Lingua: Portoghese
Editore: Edições Nosso Conhecimento Sep 2023, 2023
ISBN 10: 6206504158 ISBN 13: 9786206504153
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -A UNESCO recomendou que é necessário construir os quatro pilares da educação: 'Aprender a conhecer, Aprender a fazer, Aprender a viver juntos, Aprender a ser'. As actividades de ensino são um processo difícil e complexo. Se o ensino for colocado no desejo ardente dos alunos, da família e da sociedade que as actividades de ensino têm de satisfazer, é difícil compará-lo com qualquer emprego ou qualquer carreira. Ao longo dos milénios, as actividades de ensino foram constantemente melhoradas para maximizar o papel dos alunos e otimizar as actividades dos professores em relação aos alunos. Para que a exigência seja posta em prática e para que tal seja alcançado de forma ideal, é necessário que o ensino se baseie em determinadas bases científicas. 'As actividades de ensino e aprendizagem são actividades de professores e alunos' (Davydov). Os alunos têm a máxima oportunidade de explorar as suas próprias possibilidades. Os professores são apenas os designers, desempenham um papel fundamental como líderes para organizar formas abertas e livres para os alunos participarem ativamente. A inovação dos métodos de ensino tem sido um requisito indispensável e urgente no ensino superior em países de todo o mundo. 76 pp. Portugiesisch.
Lingua: Italiano
Editore: Edizioni Sapienza Sep 2023, 2023
ISBN 10: 6206504131 ISBN 13: 9786206504139
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 28,90
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -L'UNESCO ha raccomandato di costruire i quattro pilastri dell'educazione: 'Imparare a conoscere, imparare a fare, imparare a vivere insieme, imparare a essere'. Le attività di insegnamento sono un processo difficile e complesso. Se l'insegnamento si basa su un desiderio ardente negli studenti, nella famiglia e nella società, che le attività didattiche devono soddisfare, è difficile paragonarlo a qualsiasi lavoro o carriera. Nel corso dei millenni, le attività didattiche sono state costantemente migliorate per massimizzare il ruolo dei discenti e ottimizzare le attività degli insegnanti nei confronti degli studenti. Per implementare i requisiti e raggiungere questo obiettivo ideale, è necessario che l'insegnamento si basi su determinate basi scientifiche. Le attività didattiche sono l'interazione tra insegnanti e studenti. 'Le attività di insegnamento e apprendimento sono attività di insegnanti e studenti' (Davydov). Gli studenti hanno la massima opportunità di esplorare le proprie possibilità. Gli insegnanti sono solo i progettisti e giocano un ruolo chiave come leader per organizzare un modo aperto e libero per gli studenti di partecipare attivamente. L'innovazione dei metodi di insegnamento è un requisito indispensabile e urgente per l'istruzione superiore nei Paesi di tutto il mondo. 72 pp. Italienisch.
Lingua: Spagnolo
Editore: Ediciones Nuestro Conocimiento Sep 2023, 2023
ISBN 10: 6206504107 ISBN 13: 9786206504108
Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germania
EUR 28,90
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -La UNESCO recomendó que es necesario construir los cuatro pilares de la educación: 'Aprender a conocer, Aprender a hacer, Aprender a convivir, Aprender a ser'. Las actividades docentes son un proceso arduo y complejo. Si la enseñanza se sitúa en el deseo ardiente de los alumnos en la familia y en la sociedad que las actividades docentes tienen que satisfacer, es difícil compararla con cualquier trabajo o cualquier carrera. A lo largo de los milenios, las actividades docentes se han perfeccionado constantemente para maximizar el papel de los alumnos y optimizar las actividades de los profesores hacia los estudiantes. Las actividades de enseñanza son la interacción entre profesores y alumnos. 'Las actividades de enseñanza y aprendizaje son actividades de profesores y alumnos' (Davydov). Los alumnos tienen la máxima oportunidad de explorar las posibilidades por sí mismos. Los profesores no son más que los diseñadores, y desempeñan un papel clave como líderes a la hora de organizar vías abiertas y libres para que los alumnos participen activamente. La innovación de los métodos de enseñanza ha sido un requisito indispensable y urgente en la educación superior de países de todo el mundo.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 76 pp. Spanisch.
Lingua: Spagnolo
Editore: Ediciones Nuestro Conocimiento, 2023
ISBN 10: 6206504107 ISBN 13: 9786206504108
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 30,73
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - La UNESCO recomendó que es necesario construir los cuatro pilares de la educación: 'Aprender a conocer, Aprender a hacer, Aprender a convivir, Aprender a ser'. Las actividades docentes son un proceso arduo y complejo. Si la enseñanza se sitúa en el deseo ardiente de los alumnos en la familia y en la sociedad que las actividades docentes tienen que satisfacer, es difícil compararla con cualquier trabajo o cualquier carrera. A lo largo de los milenios, las actividades docentes se han perfeccionado constantemente para maximizar el papel de los alumnos y optimizar las actividades de los profesores hacia los estudiantes. Las actividades de enseñanza son la interacción entre profesores y alumnos. 'Las actividades de enseñanza y aprendizaje son actividades de profesores y alumnos' (Davydov). Los alumnos tienen la máxima oportunidad de explorar las posibilidades por sí mismos. Los profesores no son más que los diseñadores, y desempeñan un papel clave como líderes a la hora de organizar vías abiertas y libres para que los alumnos participen activamente. La innovación de los métodos de enseñanza ha sido un requisito indispensable y urgente en la educación superior de países de todo el mundo.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: Majestic Books, Hounslow, Regno Unito
EUR 124,49
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. Print on Demand.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 123,92
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. PRINT ON DEMAND.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing Okt 2018, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germania
EUR 76,90
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -Satisfaction and service quality are two distinct but interrelated terms. Service quality is a concept of objectivity, perception, and evaluation, while satisfaction is a combination of subjectivity, feeling-based, emotion-based components. Customer satisfaction refers to the criteria that customers feel when using a service, while referring to service quality is as a concern to specific components of the service. The impact of customer satisfaction on customer spending is stronger than that of the change in income and customer trust in products and services. The most powerful financial reward is that of having a lot of satisfied customers. Good service quality will increase customer satisfaction and loyalty, plus word-of-mouth referrals from customers - all three of which create a huge competitive advantage for any organization or business.VDM Verlag, Dudweiler Landstraße 99, 66123 Saarbrücken 248 pp. Englisch.
Lingua: Inglese
Editore: LAP LAMBERT Academic Publishing, 2018
ISBN 10: 6139932866 ISBN 13: 9786139932863
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 77,82
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Satisfaction and service quality are two distinct but interrelated terms. Service quality is a concept of objectivity, perception, and evaluation, while satisfaction is a combination of subjectivity, feeling-based, emotion-based components. Customer satisfaction refers to the criteria that customers feel when using a service, while referring to service quality is as a concern to specific components of the service. The impact of customer satisfaction on customer spending is stronger than that of the change in income and customer trust in products and services. The most powerful financial reward is that of having a lot of satisfied customers. Good service quality will increase customer satisfaction and loyalty, plus word-of-mouth referrals from customers - all three of which create a huge competitive advantage for any organization or business.