Hci press (330 risultati)

Paperback. Condizione: Very Good. BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIES We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response® can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the back-and-forth messages and ultimately contain the conflict. (If you need to use BIFF with a co-parent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.) This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective. Then learn the EAR Statement(tm) technique in Calming Upset People with EAR for communicating in person (verbally) in high-conflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds.…

Paperback. Condizione: Good. BIFF IS A GAME CHANGER FOR COMMUNICATING WITH PEOPLE WITH HIGH CONFLICT PERSONALITIES We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect, creating a need to manage our responses to high conflict people (HCPs). A BIFF Response® can be applied in any communication anywhere: in an email, a text message, on social media, or in a letter. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors, and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely while being reasonable in return. BIFF stands for Brief, Informative, Friendly, and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This first book in the Conflict Communication Series is for anyone dealing with high conflict written communications. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of stopping the back-and-forth messages and ultimately contain the conflict. (If you need to use BIFF with a co-parent, BIFF for CoParent Communication is just for you! And BIFF at Work is perfect for workplace communication.) This Second Edition includes a new chapter on Coaching for BIFF Responses. Anyone can use this coaching method to help someone else with a BIFF communication by asking 10 simple questions to make it even more effective. Then learn the EAR Statement(tm) technique in Calming Upset People with EAR for communicating in person (verbally) in high-conflict situations or with any upset person. An EAR Statement can calm an angry or upset person in seconds.…

Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

paperback. Condizione: Very Good. Publisher overstock. May have remainder mark / minor shelfwear. 99% of orders arrive in 4-10 days. Discounted shipping on multiple books.

Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condizione: Fair. "Coparenting is hard in any circumstance and when doing it with someone that has a high conflict personality, can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read and understand and start using tools like BIFF. I couldn't help my children because I couldn't help myself and until I learned new tools, felt hopeless. Using BIFF will give you hope that change is possible." A.C., parent Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails In divorce and co-parenting, not only do you need to deal with your own emotions, you may be faced with a daily barrage of hostile calls, texts, email, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality, and it helps with those who don't. This third book in the BIFF(tm) Conflict Communication Series is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of their new parenting environment. When parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it tends to influence the other parent to communicate more productively as well. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write. Brief, Informative, Friendly, Firm BIFF is a communication game changer--it works.…

Paperback. Condizione: Very Good. "Coparenting is hard in any circumstance and when doing it with someone that has a high conflict personality, can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read and understand and start using tools like BIFF. I couldn't help my children because I couldn't help myself and until I learned new tools, felt hopeless. Using BIFF will give you hope that change is possible." A.C., parent Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails In divorce and co-parenting, not only do you need to deal with your own emotions, you may be faced with a daily barrage of hostile calls, texts, email, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality, and it helps with those who don't. This third book in the BIFF(tm) Conflict Communication Series is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of their new parenting environment. When parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it tends to influence the other parent to communicate more productively as well. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write. Brief, Informative, Friendly, Firm BIFF is a communication game changer--it works.…

Paperback. Condizione: Good. "Coparenting is hard in any circumstance and when doing it with someone that has a high conflict personality, can seem impossible. The first step is to admit that you are outmatched in every way except for the ability to learn new skills related to the high conflict personality. My life did not change until I began to read and understand and start using tools like BIFF. I couldn't help my children because I couldn't help myself and until I learned new tools, felt hopeless. Using BIFF will give you hope that change is possible." A.C., parent Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and Emails In divorce and co-parenting, not only do you need to deal with your own emotions, you may be faced with a daily barrage of hostile calls, texts, email, and social media blasts. How can you regain a sense of control and peace for your own sake and for the kids? For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts, and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality, and it helps with those who don't. This third book in the BIFF(tm) Conflict Communication Series is especially devoted to parents dealing with issues during, and after, separation and divorce. Complete with instructions in the four-step BIFF method, and numerous practical examples, readers will learn the intricacies of their new parenting environment. When parents use this approach, not only do they feel good about their end of the written or verbal conversation, but it tends to influence the other parent to communicate more productively as well. While it's simple and practical, it's not natural for most of us because we are hooked by the emotional intensity. This book can help you reduce the conflict and regain your sanity by learning what to write and what not to write. Brief, Informative, Friendly, Firm BIFF is a communication game changer--it works.…

paperback. Condizione: New. First Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).

Condizione: good. This book is in good condition. The cover has minor creases or bends. The binding is tight and pages are intact. Some pages may have writing or highlighting.

Paperback. Condizione: Good. In this tenth anniversary edition of Don't Alienate the Kids attorney, mediator, and therapist Bill Eddy shows readers how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors. We all know breakups can get ugly. But sometimes they can get downright vicious, with badmouthing, brainwashing, and allegations of alienation, child abuse and domestic violence, all leading to nasty custody battles. And when they do, it's the children who suffer most. During a high-conflict divorce or separation, kids can develop lifelong habits of all-or-nothing thinking, unregulated emotions, and extreme behaviors. Professionals who want to help may unintentionally make things worse, believing everything a parent says or taking sides. No one can solve this problem alone. That's because the wall of alienation between parent and child is built by: the family's own patterns of conflict family court professionals who get emotionally hooked society's rapidly escalating culture of blame But there's hope Readers can help kids learn flexible thinking, emotion regulation, effective behaviors, and healthy relationships. Everyone involved must work together. This book shows how parents, family members, friends, counselors, lawyers, parenting coordinators, divorce coaches, and family court judges can become part of the solution, giving children a foundation of resilience that will last a lifetime. Bill Eddy is cofounder of the High Conflict Institute and the author or coauthor of thirteen books, including Five Types of People Who Can Ruin Your Life, BIFF, and Splitting.…

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: New.

Paperback. Condizione: New.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: New.

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Condizione: New.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: New.

Paperback. Condizione: New.

Paperback. Condizione: New.

Paperback. Condizione: New.

Paperback. Condizione: New.

Condizione: New.

Condizione: New.

Condizione: New.

Condizione: New.

Paperback. Condizione: Good. The level of stress and conflict in today's world is higher than seen in decades. We all can use tools for managing the emotions this has caused. At the same time, there also appear to be more high conflict people who are preoccupied with blaming others and verbally venting or attacking those around them. Yet, these upset emotions and conflicts can often be calmed immediately through the use of a simple EAR Statement(tm), a method of verbal communication developed and refined by Bill Eddy of the High Conflict Institute over the past fifteen years and taught to hundreds of thousands of professionals and individuals. Following on the success of his widely-known BIFF Response® method and books for written communication, this new book will come in handy when interacting in-person in all kinds of upset situations: family conflicts, workplace disputes, neighbor controversies, angry customers, clients and patients; and any other setting. A simple statement communicating empathy, attention and/or respect to an angry, sad, mentally ill, or other upset person at any time can work wonders in minutes. Yet it's not as easy as it looks. It takes practice and this book gives over twenty examples of applying this method in families, communities, customer relations, workplace, political discussions, business, police encounters, racial conflicts, schools, mental health settings, and others. Empathy, attention and respect are what all people are looking for, especially when upset or in a conflict. This book will give you the details of how to calm upset people with EAR every day. Words matter.…