Editore: HCI Press, 2011
ISBN 10: 1936268353 ISBN 13: 9781936268351
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condizione: USED_GOOD. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.55.
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Editore: HCI Press, 2011
ISBN 10: 1936268248 ISBN 13: 9781936268245
Da: Bookmans, Tucson, AZ, U.S.A.
Paperback. Condizione: Good. Satisfaction 100% guaranteed.
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Editore: HCI Press, 2014
ISBN 10: 0692326286 ISBN 13: 9780692326282
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
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Editore: HCI Press, 2014
ISBN 10: 0692303235 ISBN 13: 9780692303238
Da: GF Books, Inc., Hawthorne, CA, U.S.A.
Condizione: USED_VERYGOOD. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 1.46.
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Editore: HCI Press, 2015
ISBN 10: 0692599274 ISBN 13: 9780692599273
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Condizione: NEW.
Editore: HCI Press, Scottsdale, 2022
ISBN 10: 1950057313 ISBN 13: 9781950057313
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: new. Paperback. A secret binds them together, the truth will unravel them.Jenny Ocean's life is already on shaky ground when a violent attack sparks a chain of events that leaves her with a terrible secret that she can share with no one, and which clouds her every waking moment with guilt and fear for years to come. Trying to make amends, Jenny works hard and becomes a professional counselor dedicated to helping others unravel their problems. For a time, it seems her life is finally on track, but her past catches up with her in the form of Rio Winston. At first an enigmatic client, Rio turns out to be a narcissistic serial killer who leverages her past to draw her into a web of complicity in his delusional and homicidal mission. Jenny becomes trapped in a confusing, dark journey mixing horror and fascination, balancing her coerced alliance with Rio with her affair with police detective Sam Longford-only to find that the distance separating a killer from the law isn't as great as she once thought. Featuring a trio of characters bound together by desire, obsession, grandiosity, and remorseless need, Harm Reduction journeys into the depravity of serial murder, the pain of ambivalence, moral compromise in the face of survival, and the tenuous hope of finding a way out. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2019
ISBN 10: 1936268264 ISBN 13: 9781936268269
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2014
ISBN 10: 1936268620 ISBN 13: 9781936268627
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: new. Paperback. Complain! Complain! Complain! Have you ever dealt with high-conflict people who blame you or others for one problem after another without taking any responsibility themselves? Don't you feel like wringing their necks?Instead, consider the simple method taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility and contribute to finding solutions to problems including those they created themselves or any problem.When people complain and blame you, you don't need to defend yourself or get angry back. Just calmly say: "So, what's your proposal?" and focus on teaching the simple 3-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you even those who want to blame you!And blame is abundant these days! Every day dozens, if not hundreds, of people confront us at work, at the store, in our communities and online. Nerves get on edge. More and more people get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook and the Internet, we hear constantly about the worst behavior of other people and dozens of terrible problems. The strong temptation is to react and blame others back. However, this just feeds the problem.This book shifts the conversation from the past and blame, to the future and problem-solving. The book teaches a simple method which can be used by almost anyone. It will help the reader stay calm and confident, while also keeping the focus on solving problems, rather than blaming people.But it takes practice, which is why this book gives so many examples. The reader will earn the respect of those around him or her. We have seen it happen over and over again many times in just 30 seconds.Another helpful tool to communicate effectively with high-conflict people is BIFF: Quick Responses to High-Conflict People, Their Hostile Email, Personal Attacks and Social Media Meltdowns, also by Bill Eddy. An amazingly simple technique for getting high-conflict people to stop blaming others, and instead join in finding solutions to problems. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2014
ISBN 10: 0692325204 ISBN 13: 9780692325209
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
Condizione: NEW.
Editore: HCI Press, 2014
ISBN 10: 1936268728 ISBN 13: 9781936268726
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2008
ISBN 10: 1936268019 ISBN 13: 9781936268016
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: NEW. Paperback. This book is designed for judicial officers to use in managing people with high conflict personalities in any courtroom, with an emphasis on family court litigants. This easy-to-read booklet provides judicial officers with accurate and authoritative information about the subject matters covered. It describes general principles and suggestions for judicial officers to immediately put into practice. This book is designed for judicial officers to use in managing people with high conflict personalities in any courtroom. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, Scottsdale, 2020
ISBN 10: 1950057100 ISBN 13: 9781950057108
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: new. Paperback. First printing: 10,000 copiesThird book in our extremely popular BIFF Conflict Communication Series. Based on the original BIFF book which has sold 20,000 copies + 10,000 copies through seminar back-of-room sales. BIFF is a technique for responding to difficult people by email, text, social media, etc. It brings structure and a method to contain conflict and shut hostile communication down.Another book in the series also being published this season: BIFF at Work.The author and co-authors are launching BIFF seminars and online courses through the High Conflict Institute in the U.S., Canada, and Australia this year.Lead author, Bill Eddy, has written sixteen books. The BIFF brand will be heavily promoted via social media.Galleys available via Edelweiss around 4 months before publication. For more than a decade, the BIFF method of responding to hostile and misinforming emails, texts and conversations has grown in use by thousands of people dealing with a difficult co-parent and with those who may have a high conflict personality. This third book in the series is especially devoted to parents dealing with issues during and after separation and divorce. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, Scottsdale, 2021
ISBN 10: 1950057127 ISBN 13: 9781950057122
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: NEW. Paperback. Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. This new book focuses exclusively on workplace conflicts-internal and external, with instructions in how to use the four-step method with numerous examples of what works and what does not work to demonstrate potential pitfalls. It also includes tips on how to coach co-workers and others on writing effective BIFF responses to customers, clients, employees and managers-instead of becoming consumed in unhealthy back-and-forth conversations. Using BIFF with toxic teammates, workplace bullies, and with threatening customers and clients can reduce risk of lawsuits and complaints and make everyone feel more confident in workplace relationship. BIFF is simple, practical, and can help you get the communication outcomes you want by diffusing tension, containing conflict, and establishing professional boundaries. Brief, Informative, Friendly and Firm. Use BIFF to lower your blood pressure, turn down the conflict flame, and restore your confidence. Hostile emails, letters and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger in writing or in-person. Th Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2021
ISBN 10: 1950057259 ISBN 13: 9781950057252
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2021
ISBN 10: 1950057208 ISBN 13: 9781950057207
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2020
ISBN 10: 1950057038 ISBN 13: 9781950057030
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2020
ISBN 10: 1950057941 ISBN 13: 9781950057948
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: NEW. Paperback. In this tenth anniversary edition of Dont Alienate the Kids! attorney, mediator, and therapist Bill Eddy shows readers how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors.We all know breakups can get ugly. But sometimes they can get downright vicious, with badmouthing, brainwashing, and allegations of alienation, child abuse and domestic violence, all leading to nasty custody battles.And when they do, its the children who suffer most. During a high-conflict divorce or separation, kids can develop lifelong habits of all-or-nothing thinking, unregulated emotions, and extreme behaviors. Professionals who want to help may unintentionally make things worse, believing everything a parent says or taking sides.No one can solve this problem alone. Thats because the wall of alienation between parent and child is built by:the familys own patterns of conflict family court professionals who get emotionally hooked societys rapidly escalating culture of blameBut there's hope! Readers can help kids learn flexible thinking, emotion regulation, effective behaviors, and healthy relationships.Everyone involved must work together. This book shows how parents, family members, friends, counselors, lawyers, parenting coordinators, divorce coaches, and family court judges can become part of the solution, giving children a foundation of resilience that will last a lifetime.Bill Eddy is cofounder of the High Conflict Institute and the author or coauthor of thirteen books, including Five Types of People Who Can Ruin Your Life, BIFF, and Splitting. In this 10th anniversary edition, attorney, mediator, and therapist Eddy explains how to protect children from the harm of alienation and high-conflict divorce, boosting their resilience by teaching them to think flexibly, manage their emotions, and moderate their behaviors. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2015
ISBN 10: 193626868X ISBN 13: 9781936268689
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: Used - Very Good. Used - Like New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2015
ISBN 10: 1936268841 ISBN 13: 9781936268849
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2012
ISBN 10: 1936268523 ISBN 13: 9781936268528
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2019
ISBN 10: 1936268612 ISBN 13: 9781936268610
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: NEW. Paperback. Contrary to popular belief, borderline personality disorder is NOT a life sentence!If you live with borderline personality disorder (BPD), you already know how painful it can be. But take heart recovery is possible! The Big Book on Borderline Personality Disorder offers advice from someone whos been there and speaks from inside BPD, with empathy, care and insight.Author Shehrina Rooney shrugs off the stigma, busts myths, and translates the diagnostic criteria into everyday language. She explains the brain science of emotion dysregulation and shares her favorite strategies and skills for weathering the storm.The Big Book on Borderline Personality Disorder includes special chapters for family and loved ones, men with BPD, and anyone newly diagnosed. The author gives readers strategies for coping with BPD in the workplace and as a parent. In short, this book covers everything you (or your parents or therapist) could possibly want to know about BPD.This book gives you the information and tools to reclaim your life. With warmth and humor, Shehrina Rooney shows you how you can find contentment, stability, and the freedom to enjoy each day as it comes. Recovery from BPD is possible! The Big Book on Borderline Personality Disorder gives readers strategies for coping, for the newly diagnosed, for men and for families. Everything you (or your parents or therapist) could possibly want to know. Contrary to popular belief, BPD is not a life sentence. Get information and tools to reclaim your life. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2016
ISBN 10: 1936268175 ISBN 13: 9781936268177
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2016
ISBN 10: 1936268108 ISBN 13: 9781936268108
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2016
ISBN 10: 1936268450 ISBN 13: 9781936268450
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2015
ISBN 10: 1936268663 ISBN 13: 9781936268665
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, 2015
ISBN 10: 1936268809 ISBN 13: 9781936268801
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2024
ISBN 10: 1950057399 ISBN 13: 9781950057399
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: NEW. Paperback. "BIFF is simple, powerful, and impactful. This book should bemandatory reading for the entire legal industry.Once you start to use BIFF, it becomes anantidote for caustic interactions.You cantstop the poison, but BIFF gives you the antidote to counteract it safely.Read it, apply it, and start to use power ofBIFF. Attorney Steve Riley, Atticus shareholder and podcast host of Great Practice. Great Life.Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and EmailsThis book providesa simple and proven method for lawyers and staff to use in ethically responding tohostile communications, correcting misinformation by others, and initiatingproductive correspondence. The BIFF Communication method can be used by all law office personnel(paralegals, administrative assistants, receptionists, and others), with 30sample responses to common situations involving hostile or misinformed emails,text messages, and other forms of communication. BIFF stands for Brief,Informative, Friendly, and Firm. The BIFF Communication method can also be taught to clients to help them write friendly and conciseresponses in their legal cases, saving lawyers time and reducing the escalation of unnecessary conflicts in their cases. This book explains how tocoach office staff, clients and their family members to use the BIFF Communication method,including ten easy key questions to ask when reviewing their correspondence.While this method is designed primarily for written communication, thisapproach can also be used in verbal conversations, to be efficient and respectful. The book is divided into five sections: Learningthe BIFF methodCorrespondence with clientsCorrespondence withcolleaguesCorrespondence with staff and between staffCoachingstaff and clients in the BIFF method. Each sample scenario provides a hostilecorrespondence received by the lawyer and/or staff member; then gives a temptingresponse which is not quite a BIFF (analyzed using the BIFF Checker); thengives a communication that is a BIFF. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2018
ISBN 10: 1936268280 ISBN 13: 9781936268283
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Editore: HCI Press, Scottsdale, 2016
ISBN 10: 1936268159 ISBN 13: 9781936268153
Da: Grand Eagle Retail, Wilmington, DE, U.S.A.
Paperback. Condizione: new. Paperback. People with high conflict personalities (HCPs) clog our courts as plaintiffs with inappropriate claims against their personal "targets of blame," and as defendants who have harmed others and need to be stopped. Everybody knows someone with a High Conflict Personality. "How can he be so unreasonable?" "Why does she keep fighting? Can't she see how destructive she is?" "Can you believe they're going to court over ______?"Some HCPs are more difficult than others, but they tend to share a similar preoccupation with blame that drives them into one dispute after another-and keeps everyone perplexed about how to deal with them.Using case examples and an analysis of the general litigation and negotiation behaviors of HCPs, this book helps make sense of the fears that drive people to file lawsuits and complaints. It provides insight for containing their behavior while managing and/or resolving their disputes. Characteristics of the five "high-conflict" personality disorders are explored:BorderlineNarcissistic Histrionic ParanoidAntisocialBill Eddy is a lawyer, therapist, mediator, and President of the High Conflict Institute. He developed the "High Conflict Personality" theory and is an international expert on the subject. He is a Certified Family Law Specialist and Senior Family Mediator at the National Conflict Resolution Center. He has taught at the University of San Diego School of Law, is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College, and lectures at Monash University in Australia. Make sense of the fears that drive people to file lawsuits, complaints and wreak havoc for legal professionals and everyone. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Editore: HCI Press, 2018
ISBN 10: 1936268299 ISBN 13: 9781936268290
Da: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.