Isbn: 9780139539770 - what to ask when you don't know what to say: 555 powerful questions to use for getting your way at work (24 risultati)

Hardback. Condizione: Good.

Hardback. Condizione: Fair.

Hardback. Condizione: Very Good.

hardcover. Condizione: Very Good.

hardcover. Condizione: Fair.

Hardcover. Condizione: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Condizione: As New. Like New condition. Like New dust jacket. A near perfect copy that may have very minor cosmetic defects.

Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardback. Condizione: Fair.

Hardback. Condizione: Good.

Hardback. Condizione: Very Good.

hardcover. Condizione: Very Good. Hardcover Book, Very good condition, but may have some minor wear to the cover or dust jacket, Pages are clean with little to no markings. May have name or inscription inside cover, Email with questions, Items are uploaded with their own individual photo, but when Multiple Items are for sale only one representative photo may be shown. Actual Photos are availible upon request.…

Hard Cover. Condizione: Very Good. Condizione sovraccoperta: Good. Jacket has light edgewear, chip missing from front. Boards have only minor shelfwear. Pages are clean, text has no markings, binding is sound. Size: 8vo - 7¾" - 9¾" Tall.

Hardcover. Condizione: As New. Condizione sovraccoperta: As New. "The promotion you thought was yours was given to someone else. A boss offers you a small raise after a year of hard work and says "take it or leave it." A job interviewer is asking you inappropriate questions. Your great idea for saving your department thousands of dollars was shot down." "Now you can turn tough situations like these into powerful opportunities, thanks to this valuable guide! It provides the exact questions to use - and expected answers - for getting in control of virtually every conceivable on-the-job situation." "For example, you'll discover exactly what to ask when you have to satisfy a demanding boss: What to do when your boss blames you for his mistake . you receive a low performance rating . or you're told you don't measure up; survive layoffs or getting fired: What you should ask if you're unjustly fired you're told to lay off members of your staff . or your salary is frozen; work with difficult people: How to handle a coworker who checks up on your work . a lazy peer who asks for your help . or a subordinate who takes up too much of your time; ask for a promotion or a raise: How to respond when you're offered a promotion without more money . a deserving employee asks for a raise and there's none to give . or you're asked to choose between reduced pay or a severance package; please troublesome customers: What to say to a customer whose check bounces . demands special treatment . or requests a special service your company doesn't provide; Resolve conflicts: How to answer someone who insults or belittles you . loses his temper . or uses you as a target of her practical jokes and much more!" "Knowing when to turn around a problem situation instead of being caught at a loss for words is one of the secret skills of a great manager. With this resource, you'll have step-by-step guidance for mastering the questioning techniques you need to help resolve problems, turn conflict into compromise, and deflect hostility."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.…

Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Condizione: Used. pp. xxiii + 310 Index.

Condizione: Used. pp. xxiii + 310.

Condizione: Used. pp. xxiii + 310.

hardcover. Condizione: New. In shrink wrap. Looks like an interesting title.