Isbn: 9780201608137 - customer-driven company: moving from talk to action (49 risultati)

Paperback. Condizione: Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Condizione: Very Good. Former library copy. Shows minimal signs of wear and previous use. Can include notes/highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.…

Condizione: Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: Reprint ] Publisher: Perseus Books Group Pub Date: 4/1/1993 Binding: Paperback Pages: 308 Reprint edition.

Condizione: good. This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer.

Condizione: like_new. Fast Free Shipping â" Excellent condition book with clean cover and pages. Barely handled, with minimal wear. An outstanding copy, close to enjoy.

Paperback. Condizione: Very Good. Revised ed. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

Paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Paperback. Condizione: Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Paperback. Condizione: Very Good. Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Condizione: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Condizione: Very Good. Very Good condition. With remainder mark. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Soft cover. Condizione: As New. Like new! Customer service for everyone! Bestselling Business Classic! Language: eng Language: eng 0.0 Language: eng 0.0 Language: eng 0.0 Language: eng 0.0 Language: eng.

Condizione: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: Good. Reprint. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Trade Paperback. Condizione: Very Good. No Jacket. very nice clean flat paperback with only the lightest of wear. pages clean and unmarked. 308 pages.

paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Condizione: good. Book is considered to be in good or better condition. The actual cover image may not match the stock photo. Hard cover books may show signs of wear on the spine, cover or dust jacket. Paperback book may show signs of wear on spine or cover as well as having a slight bend, curve or creasing to it. Book should have minimal to no writing inside and no highlighting. Pages should be free of tears or creasing. Stickers should not be present on cover or elsewhere, and any CD or DVD expected with the book is included. Book is not a former library copy.…

Paperback. Condizione: Good. some shelfwear but still NICE! - may have remainder mark or previous owner's name Standard-sized.

paperback. Condizione: Very Good. Name inside front.

Condizione: Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good.

Paperback. Condizione: As New. 000-127: Trade Size Paperback with 308 pages. Light corner crease, small number blacked out top of first page, and a couple of light spine reading creases, ow/ a beautiful, square, tight copy with clean, unmarked pages. Book appears to have been read one time. Rated by Fortune Magazine as one of the Best Management Books. First Edition, Eighth Printing February 1996. Published by Addison-Wesley Publishing Company. Menlo Park, California.…

Paperback. Condizione: Very Good. Customer-Driven Company: Moving from Talk to Action This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…

Softcover. Condizione: Good. No Jacket. Due to age and/or environmental conditions, the pages of this book have darkened. Foxing is present on one or more pages. Moderate edgewear on the boards. Binding is moderately loose. Moderate shelf wear. Noticable fading due to exposure to sunlight. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.…

paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

unknown_binding. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

paperback. Condizione: New.

Condizione: Very Good. Reprint. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Paperback. Condizione: Good. Paperback book in good condition. Some light shelf and use wear, otherwise appears to be a good clean copy.