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9780453006477 - The Service Edge: Inside 101 Companies That Profit from Customer Care di Zemke, Ron; Schaaf, Dick (29 risultati)
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Valutazione venditore
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hardcover. Condizione: Fair.
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Hardcover. Condizione: Good.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Used Book Company, Egg Harbor Township, NJ, U.S.A.
Valutazione del venditore 3 su 5 stelle
Condizione: good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Greenworld Books, Arlington, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Greenworld Books, Arlington, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
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The Service Edge: 101 Companies That Profit from Customer Care
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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The Service Edge : 101 Companies That Profit from Customer Care
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Service Edge : 101 Companies That Profit from Customer Care
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Service Edge : 101 Companies That Profit from Customer Care
Da: Better World Books: West, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Service Edge : 101 Companies That Profit from Customer Care
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: The Maryland Book Bank, Baltimore, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: Very Good. Used - Very Good.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Wonder Book, Frederick, MD, U.S.A.
Membro dell'associazione: ABAA ILAB
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Wonder Book, Frederick, MD, U.S.A.
Membro dell'associazione: ABAA ILAB
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Shakespeare Book House, Rockford, IL, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: very_good. The book is clean and shows minor shelf ware,
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The Service Edge: Inside 101 Companies That Profit from Customer Care
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 5,85
Spedizione EUR 6,48
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloHardback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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The Service Edge: 101 Companies That Profit from Customer Care
Lingua: Inglese
Editore: Penguin USA, East Rutherford, New Jersey, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Top Notch Books, Tolar, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hard Cover. Condizione: Very Good. Condizione sovraccoperta: Good. First Printing. Gives us the definitive inside story of how America's 101 top service companies and organizations create, manage, and maintain their edge. An indispensable guide for anyone charged with improving service quality. Non-price clipped dj is lightly scuffed with mild yellowing at edges. Boards have touch of shelfwear. Pages are clean & text is free from markings. Binding is tight. Size: 8vo - over 7¾" - 9¾" tall.
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Service Edge: 101 Companies That Profit from Customer Care
Lingua: Inglese
Editore: New York, New York, U.S.A.: New American Library, 1990, New York, New York, U.S.A., 1990
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Samuel H. Rokusek, Bookseller, Pleasant Prairie, WI, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hardcover. Condizione: Near Fine. Condizione sovraccoperta: Near Fine. First Edition, First Printing. Hard Cover. Near Fine/Near Fine. First Edition, First Printing. 8vo - over 7¾" - 9¾" tall. Original price of $19.95 printed on dust jacket front flap. Jacket and book have light sunning on top edge else fine. Book has no writing, marking or remainder mark. Not ex-library.
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The Service Edge 101 Companies that Profit from Consumer Care
Da: Willis Monie-Books, ABAA, Cooperstown, NY, U.S.A.
Membro dell'associazione: ABAA ESA ILAB
Valutazione del venditore 5 su 5 stelle
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. Second Printing. Fading to cover edges. Tanning and some edgewear to DJ. Small price label on back of DJ.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Cheryl's Books, Vinemont, AL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hardcover. Condizione: Very Good. First Edition. First edition with full number line. Hardback with dust jacket in good condition!
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Service Edge; 101 Companies That Profit From Customer Care
Da: Hammonds Antiques & Books, St. Louis, MO, U.S.A.
Valutazione del venditore 3 su 5 stelle
Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. B002715; 584 pages; 584 pp hardcover, good contents & dustjacket, some wear & fading, A484.
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The Service Edge 101 Companies That Profit from Customer Care
Da: True Oak Books, Highland, NY, U.S.A.
Membro dell'associazione: IOBA
Valutazione del venditore 5 su 5 stelle
Prima edizione
Hardcover. Condizione: Good+. Condizione sovraccoperta: No Dust Jacket. First Edition; First Printing. 20 X 20 X 20 inches; 584 pages; Ex-Library copy with usual identifiers. No writing on text pages or major defects.; - We offer free returns for any reason and respond promptly to all inquiries. Your order will be packaged with care and ship on the same or next business day. Buy with confidence.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: Shakespeare Book House, Rockford, IL, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: new.
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The Service Edge: 101 Companies that Profit From Customer Care
Lingua: Inglese
Editore: New American Library, New York, 1989
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: Ground Zero Books, Ltd., Silver Spring, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Prima edizione
Condizione: good, good. First Printing. 24 cm, 584, business card taped in, ink notation on flyleaf, minor crinkling of flyleaf and paperclip impression. Foreword by Tom Peters.
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The Service Edge
ISBN 10: 0453006477 ISBN 13: 9780453006477
Da: booksforcomfort, Comfort, TX, U.S.A.
Valutazione del venditore 3 su 5 stelle
Prima edizione
Hardback. Condizione: As New. Condizione sovraccoperta: As New. 1st edition. The Service Edge published by New American Library, Garden City, NY, 1989. 1st Edition 1st Printing. Hardbound. Paper DJ. Size 8vo (up to 9-1/2'' tall). Condition: As New in As New DJ. DJ price clipped. 584 Pgs. ISBN 0453006477. LCCN 88-28869. 101 Companies That Profit From Customer Care. By Ron Zemke with Dick Schaaf. Foreword by Tom Peters. Description text copyright 2000 BooksForComfort. Item ID 1930. book.
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EUR 28,77
Spedizione EUR 41,18
Spedito da Canada a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Collectible-Very Good. This landmark business book points the way for business managers to build a service ethos into their corporate cultures. Presents 101 detailed and revealing examples from all aspects of business, industry, and even government.
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The Service Edge: 101 Companies That Profit from Customer Care
Da: BennettBooksLtd, Los Angeles, CA, U.S.A.
Valutazione del venditore 5 su 5 stelle
hardcover. Condizione: New. In shrink wrap. Looks like an interesting title!
