Condizione: good. Includes dustjacket.
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Good. Light wear to edges. Overall good condition. Ships next business day from NC.
Condizione: new.
Condizione: good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.
Editore: Virgin Books, 2008
ISBN 10: 0470457996 ISBN 13: 9780470457993
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 2,10
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 19,79
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 19,81
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: INDOO, Avenel, NJ, U.S.A.
EUR 22,17
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Lingua: Inglese
Editore: John Wiley and Sons Inc, US, 2009
ISBN 10: 0470457996 ISBN 13: 9780470457993
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 24,94
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury, Robin Lent and Geneviève Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for "Sales Ambassadors" who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. You'll pick up the skills and approaches that work everyday in a multitude of situations. You'll learn how to: Connect emotionally with customersExceed your customers' expectationsTurn every customer contact into a brand experiencePersonalize your customer serviceLearn about customers through observing and discovery Create the desire to purchase Deal positively with customer objectionsBuild a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style.
Lingua: Inglese
Editore: John Wiley and Sons Inc, US, 2009
ISBN 10: 0470457996 ISBN 13: 9780470457993
Da: Rarewaves USA, OSWEGO, IL, U.S.A.
Hardback. Condizione: New. Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury, Robin Lent and Geneviève Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for "Sales Ambassadors" who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. You'll pick up the skills and approaches that work everyday in a multitude of situations. You'll learn how to: Connect emotionally with customersExceed your customers' expectationsTurn every customer contact into a brand experiencePersonalize your customer serviceLearn about customers through observing and discovery Create the desire to purchase Deal positively with customer objectionsBuild a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style.
Lingua: Inglese
Editore: John Wiley & Sons Inc, New York, 2009
ISBN 10: 0470457996 ISBN 13: 9780470457993
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Prima edizione
Hardcover. Condizione: new. Hardcover. Selling high-end luxury creations requires a different set of skills than does traditional selling. Clients have high expectations for the service they receive and base their purchasing decisions more on emotion and desire than practical need. Whether you are selling diamond bracelets or sports cars, the key to concluding the sale lies in how well you sell rather than what you sell. In Selling Luxury, Robin Lent and Genevieve Tour explore every component of luxury sales and offer proven, practical strategies for connecting with customers. Rather than sales associates, the luxury market calls for Sales Ambassadors who represent the brand with distinction. Sales Ambassadors understand how to connect with customers by discovering their unique motivational desires. This requires a multitude of specialized skills: passion, perseverance, empathy, daring, and curiosity. Through personalized service each and every time, Sales Ambassadors are able to build trust, brand loyalty, and lasting customer relationships. If you want to succeed in the luxury sales universe, Selling Luxury is for you. Youll pick up the skills and approaches that work everyday in a multitude of situations. Youll learn how to: Connect emotionally with customersExceed your customers expectationsTurn every customer contact into a brand experiencePersonalize your customer serviceLearn about customers through observing and discovery Create the desire to purchase Deal positively with customer objectionsBuild a relationship of trust and brand loyalty The universe of luxury is no place for traditional hard-sell tactics. Instead, you have to subtly adapt to your customer in a deeper way. Doing so takes a truly personal touch. Selling Luxury shows you how to develop these skills and make them a key part of your own unique selling style. Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end products hold extremely high expectations in terms of customer service. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 23,82
Quantità: 15 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 23,58
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: new.
Da: medimops, Berlin, Germania
EUR 20,80
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Lingua: Inglese
Editore: John Wiley & Sons 6/1/2009, 2009
ISBN 10: 0470457996 ISBN 13: 9780470457993
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Hardback or Cased Book. Condizione: New. Selling Luxury: Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale. Book.
Da: medimops, Berlin, Germania
EUR 21,21
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 27,97
Quantità: 6 disponibili
Aggiungi al carrelloCondizione: New. 2009. Reprint. Hardcover. Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end products hold extremely high expectations in terms of customer service. Num Pages: 176 pages. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 240 x 152 x 18. Weight in Grams: 350. . . . . .
Da: Revaluation Books, Exeter, Regno Unito
EUR 27,44
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. reprint edition. 158 pages. 9.25x6.25x0.75 inches. In Stock.
Da: Romtrade Corp., STERLING HEIGHTS, MI, U.S.A.
Condizione: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
Condizione: Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.
Da: Chiron Media, Wallingford, Regno Unito
EUR 22,04
Quantità: 6 disponibili
Aggiungi al carrellohardcover. Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 22,33
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 26,65
Quantità: 6 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 24,26
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Condizione: New. 2009. Reprint. Hardcover. Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end products hold extremely high expectations in terms of customer service. Num Pages: 176 pages. BIC Classification: KJS. Category: (P) Professional & Vocational. Dimension: 240 x 152 x 18. Weight in Grams: 350. . . . . . Books ship from the US and Ireland.
Da: Revaluation Books, Exeter, Regno Unito
EUR 32,87
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. reprint edition. 158 pages. 9.25x6.25x0.75 inches. In Stock.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 27,95
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. New copy - Usually dispatched within 4 working days.
Da: Russell Books, Victoria, BC, Canada
Prima edizione
EUR 28,47
Quantità: 5 disponibili
Aggiungi al carrelloHardcover. Condizione: New. 1st Edition. Special order direct from the distributor.