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Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: SecondSale, Montgomery, IL, U.S.A.
Libro
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Condizione: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Bookmonger.Ltd, HILLSIDE, NJ, U.S.A.
Libro
Hardcover. Condizione: Very Good. Crease on cover*.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Libro
Hardcover. Condizione: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less 0.98.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: One Planet Books, Columbia, MO, U.S.A.
Libro Prima edizione
Hardcover. Condizione: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing and/or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Hardback. Condizione: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: HPB-Red, Dallas, TX, U.S.A.
Libro
hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!.
Editore: Wiley 31/01/2003, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: AwesomeBooks, Wallingford, Regno Unito
Libro
Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Editore: John Wiley and Sons Ltd, United States, New York, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Libro
Paperback. Condizione: Very Good. In Customer Experience Management, renowned consultant and marketing thinker Bernd Schmitt follows up on his groundbreaking book Experiential Marketing by introducing a new and visionary approach to marketing called customer experience management (CEM). In this book, Schmitt demonstrates how to put his CEM framework to work in any organization to spur growth, increase revenues, and transform the image of your company and its brands. From retail buying to telephone orders, from marketing communications to online shopping, every customer touch-point offers companies an opportunity to maximize the customer experience and establish a bond that will never be broken. Customer Experience Management introduces the five-step CEM process, a comprehensive tool for connecting with customers at every touch-point. This revolutionary marketing guide provides cases of successful CEM implementations in a wide variety of consumer and B2B industries, including pharmaceuticals, electronics, beauty and cosmetics, telecommunications, beverages, financial services, and even the nonprofit sector. A must-read for senior executives, marketing managers, and anyone who wants to drive growth, increase income, and spur organizational change, Customer Experience Management demonstrates the power of collecting truly relevant customer information, developing and implementing winning strategies, and measuring their results. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Goldstone Books, Llandybie, Regno Unito
Libro
Hardcover. Condizione: Very Good. All orders are dispatched the following working day from our UK warehouse. Established in 2004, we have over 500,000 books in stock. No quibble refund if not completely satisfied.
Editore: John Wiley & Sons, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Ammareal, Morangis, Francia
Libro
Hardcover. Condizione: Bon. Ancien livre de bibliothèque. Légères traces d'usure sur la couverture. Edition 2003. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Slight signs of wear on the cover. Edition 2003. Ammareal gives back up to 15% of this item's net price to charity organizations.
Editore: Wiley 31/01/2003, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Bahamut Media, Reading, Regno Unito
Libro
Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Editore: John Wiley and Sons, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Anybook.com, Lincoln, Regno Unito
Libro
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust Jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780471237747.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Anybook.com, Lincoln, Regno Unito
Libro
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780471237747.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Book Deals, Tucson, AZ, U.S.A.
Libro
Condizione: Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Your Online Bookstore, Houston, TX, U.S.A.
Libro
Hardcover. Condizione: New.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GoldenWavesOfBooks, Fayetteville, TX, U.S.A.
Libro
Hardcover. Condizione: new. New. Fast Shipping and good customer service.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GoldenDragon, Houston, TX, U.S.A.
Libro
Hardcover. Condizione: new. Buy for Great customer experience.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Wizard Books, Long Beach, CA, U.S.A.
Libro
Hardcover. Condizione: new. New.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Textbooks_Source, Columbia, MO, U.S.A.
Libro Prima edizione
hardcover. Condizione: Good. 1st Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Textbooks_Source, Columbia, MO, U.S.A.
Libro Prima edizione
hardcover. Condizione: New. 1st Edition. Ships in a BOX from Central Missouri! UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GoldBooks, Denver, CO, U.S.A.
Libro
Hardcover. Condizione: new. New Copy. Customer Service Guaranteed.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: Front Cover Books, Denver, CO, U.S.A.
Libro
Condizione: new.
Editore: John Wiley & Sons, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: a2zbooks, Burgin, KY, U.S.A.
Libro
Hardcover. Condizione: Fine. Condizione sovraccoperta: Fine. Edition Unstated. Gently used in fine condition. Text appears to be clean. Binding is tight. Cover looks great with only minor corner bumps and dings. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Education; ISBN: 0471237744. ISBN/EAN: 9780471237747. Pictures of this item not already displayed here available upon request. Inventory No: 1561051150.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GreatBookPrices, Columbia, MD, U.S.A.
Libro
Condizione: New.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GreatBookPrices, Columbia, MD, U.S.A.
Libro
Condizione: As New. Unread book in perfect condition.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Libro
Condizione: New.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: BennettBooksLtd, North Las Vegas, NV, U.S.A.
Libro
Condizione: New. New. In shrink wrap. Looks like an interesting title! 0.97.
Editore: Wiley, 2003
ISBN 10: 0471237744ISBN 13: 9780471237747
Da: GreatBookPricesUK, Castle Donington, DERBY, Regno Unito
Libro
Condizione: As New. Unread book in perfect condition.