Da: Hawking Books, Edgewood, TX, U.S.A.
Condizione: Very Good. Very Good Condition. Clean, tight and Neat. Five star seller - Buy with confidence!
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 34,82
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: Service Strategy Press 3/29/2017, 2017
ISBN 10: 069281910X ISBN 13: 9780692819104
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
Paperback or Softback. Condizione: New. Service Strategy in Action: A Practical Guide for Growing Your B2B Service and Solution Business. Book.
Da: California Books, Miami, FL, U.S.A.
EUR 38,08
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 37,80
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 43,29
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
EUR 48,73
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 44,92
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 45,02
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Paperback. Condizione: new. New Copy. Customer Service Guaranteed.
EUR 45,09
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Lingua: Inglese
Editore: Service Strategy Press Mär 2017, 2017
ISBN 10: 069281910X ISBN 13: 9780692819104
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 51,61
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - In today's competitive global markets, simply making a great product is not enough. To achieve profitable growth and stand out among competitors, you must start to strategically compete through service and innovative solutions for business customers.Professors Christian Kowalkowski and Wolfgang Ulaga guide you how to shift your business from a goods-centric to a service-savvy model. The authors' proprietary twelve-step roadmap to profitable service growth will help you break out of a narrow product-centric logic and discover how to- determine if your company is 'fit-for-service,'- make the most of your existing services, - innovate and create value-added services and customer solutions beyond your products, - embed a true service-centric culture in your organization, - drive change and align your service strategy with corporate goals, - transform your product-centric sales force into a service-savvy sales organization, - design an organizational structure that promotes service growth, and- align your interests with distributors and partners.Kowalkowski and Ulaga's twelve-step roadmap is based on rigorous research and long-standing experience working with businesses. They have worked with hundreds of managers in industrial and professional services companies, conducted research projects, led executive workshops, and published numerous articles in scientific and managerial journals, including Harvard Business Review, among others. Here, they share not only their own insights but the lessons learned from successful case studies and years of extensive research.
EUR 44,93
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 48,81
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.