9780745399065 - Working the Phones: Control and Resistance in Call Centres di Woodcock, Jamie (21 risultati)

Condizione: Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Condizione: Good. Good - Bumped and creased book with tears to the extremities, but not affecting the text block, may have remainder mark or previous owner's name - GOOD Standard-sized.

Condizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.

Condizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Very Good - Crisp, clean, unread book with some shelfwear/edgewear, may have a remainder mark - NICE Standard-sized.

Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Condizione: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: new. Paperback. *Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017* *Winner of the 2016 Labor History Best Book prize* Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phones, Jamie Woodcock worked undercover in a call centre to gather insights into the everyday experiences of call centre workers. He shows how this work has become emblematic of the shift towards a post-industrial service economy, and all the issues that this produces, such as the destruction of a unionised work force, isolation and alienation, loss of agency and, ominously, the proliferation of surveillance and control which affects mental and physical well being of the workers. By applying a sophisticated, radical analysis to a thoroughly international 21st century phenomenon, Working the Phones presents a window onto the methods of resistance that are developing on our office floors, and considers whether there is any hope left for the modern worker today. A Marxist investigation into the forms of resistance occurring in the UK call centre today Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Condizione: New.

Paperback. Condizione: New. *Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017**Winner of the 2016 Labor History Best Book prize*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phones, Jamie Woodcock worked undercover in a call centre to gather insights into the everyday experiences of call centre workers. He shows how this work has become emblematic of the shift towards a post-industrial service economy, and all the issues that this produces, such as the destruction of a unionised work force, isolation and alienation, loss of agency and, ominously, the proliferation of surveillance and control which affects mental and physical well being of the workers.By applying a sophisticated, radical analysis to a thoroughly international 21st century phenomenon, Working the Phones presents a window onto the methods of resistance that are developing on our office floors, and considers whether there is any hope left for the modern worker today.

Paperback. Condizione: Used; Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New.

Paperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: Brand New. reprint edition. 272 pages. 8.50x5.25x0.50 inches. In Stock.

Soft cover. Condizione: Very Good. 1st Edition. 200pp.

Paperback. Condizione: new. Paperback. *Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017* *Winner of the 2016 Labor History Best Book prize* Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phones, Jamie Woodcock worked undercover in a call centre to gather insights into the everyday experiences of call centre workers. He shows how this work has become emblematic of the shift towards a post-industrial service economy, and all the issues that this produces, such as the destruction of a unionised work force, isolation and alienation, loss of agency and, ominously, the proliferation of surveillance and control which affects mental and physical well being of the workers. By applying a sophisticated, radical analysis to a thoroughly international 21st century phenomenon, Working the Phones presents a window onto the methods of resistance that are developing on our office floors, and considers whether there is any hope left for the modern worker today. A Marxist investigation into the forms of resistance occurring in the UK call centre today Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

Paperback. Condizione: New. *Shortlisted for the BBC Radio 4 Thinking Allowed Award for Ethnography 2017**Winner of the 2016 Labor History Best Book prize*Over a million people in the UK work in call centres, and the phrase has become synonymous with low-paid and high stress work, dictatorial supervisors and an enforced dearth of union organisation. However, rarely does the public have access to the true picture of what goes on in these institutions. For Working the Phones, Jamie Woodcock worked undercover in a call centre to gather insights into the everyday experiences of call centre workers. He shows how this work has become emblematic of the shift towards a post-industrial service economy, and all the issues that this produces, such as the destruction of a unionised work force, isolation and alienation, loss of agency and, ominously, the proliferation of surveillance and control which affects mental and physical well being of the workers.By applying a sophisticated, radical analysis to a thoroughly international 21st century phenomenon, Working the Phones presents a window onto the methods of resistance that are developing on our office floors, and considers whether there is any hope left for the modern worker today.