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9780749484309 - Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management di Daffy, Chris (26 risultati)
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
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Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
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Creating Customer Loyalty
Da: Rarewaves.com USA, London, LONDO, Regno Unito
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Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
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EUR 32,68
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Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: California Books, Miami, FL, U.S.A.
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EUR 36,65
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Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
Da: GreatBookPrices, Columbia, MD, U.S.A.
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Creating Customer Loyalty
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
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EUR 35,55
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Greener Books, London, Regno Unito
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EUR 23,10
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Aggiungi al carrelloPaperback. Condizione: Used; Very Good. **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books.
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management (eng)
Da: Brook Bookstore On Demand, Napoli, NA, Italia
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EUR 36,26
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Majestic Books, Hounslow, Regno Unito
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EUR 43,83
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management (Paperback or Softback)
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
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Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
Da: GreatBookPricesUK, Woodford Green, Regno Unito
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EUR 34,26
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Chiron Media, Wallingford, Regno Unito
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EUR 34,52
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
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Prima edizione
EUR 40,71
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Creating Customer Loyalty : Build Lasting Loyalty Using Customer Experience Management
Da: GreatBookPricesUK, Woodford Green, Regno Unito
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EUR 38,17
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Ria Christie Collections, Uxbridge, Regno Unito
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EUR 42,24
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Kennys Bookstore, Olney, MD, U.S.A.
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Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty
Da: Revaluation Books, Exeter, Regno Unito
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EUR 48,80
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Aggiungi al carrelloPaperback. Condizione: Brand New. 247 pages. 9.25x6.25x0.75 inches. In Stock.
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Creating Customer Loyalty
Da: Rarewaves USA United, OSWEGO, IL, U.S.A.
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Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
-
Creating Customer Loyalty
Da: Rarewaves.com UK, London, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 30,01
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Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers. Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
-
Creating Customer Loyalty: Using Customer Experience Management to Deliver Lasting Client Loyalty
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 38,60
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Aggiungi al carrelloPaperback. Condizione: Brand New. 247 pages. 9.25x6.25x0.75 inches. In Stock. This item is printed on demand.
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Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management
Da: Biblios, Frankfurt am main, HESSE, Germania
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EUR 49,51
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EUR 46,20
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Aggiungi al carrelloKartoniert / Broschiert. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.Über den AutorChris Daff.
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EUR 42,60
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Consumer-facing and business-to-business organizations know that if they get their approach to customers right, they will be rewarded with unprecedented customer loyalty. This will lead to increased market share, improved sales, an enhanced reputation and higher profitability. Despite this, many of today's companies fail to recognize that the notable improvements in their service delivery are not keeping up with increased customer expectations. Creating Customer Loyalty outlines simple, easy to understand strategies for creating a sustainable customer loyalty management programme that will win loyal customers.Demonstrating how to focus solely on the things that enable and enhance success, this book shows how to make loyalty a habit and structure a business that attracts and retains the best customers. Using examples from both UK and international companies such as Lexus, Aldi, Dyson, The Ritz-Carlton and Virgin Atlantic, Creating Customer Loyalty explains why customer experience management alone does not build lasting loyalty, and why customer expectation and customer memory management are essential. It outlines how to make every occasion epic by removing those 'ouch' moments, replacing them with 'wow' experiences, and developing dazzling recovery techniques to create unforgettable stories and positive memories.
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EUR 47,95
Spedizione EUR 70,00
Spedito da Germania a U.S.A.Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Creating Customer Loyalty | Build Lasting Loyalty Using Customer Experience Management | Chris Daffy | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2019 | Kogan Page | EAN 9780749484309 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
