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9780801477676 - Phone Clones: Authenticity Work in the Transnational Service Economy di Mirchandani, Kiran (23 risultati)
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: BooksRun, Philadelphia, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: Midtown Scholar Bookstore, Harrisburg, PA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. Good - Bumped and creased book with tears to the extremities, but not affecting the text block, may have remainder mark or previous owner's name - GOOD PAPERBACK Standard-sized.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: Magers and Quinn Booksellers, Minneapolis, MN, U.S.A.
Valutazione del venditore 5 su 5 stelle
paperback. Condizione: Acceptable. May have underlining, highlighting, margin notes, remainder marks, inscriptions, book plates, tears, significant wear, and/or a missing dust jacket, box, or discs. Damaged item.
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Phone Clones : Authenticity Work in the Transnational Service Economy
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Phone Clones. Authenticity Work in the Transnational Service Economy.
Lingua: Inglese
Editore: Cornell University Press, United States, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
Da: Asia Bookroom ANZAAB/ILAB, Canberra, ACT, Australia
Membro dell'associazione: ANZAAB ILAB
Valutazione del venditore 5 su 5 stelle
EUR 12,61
Spedizione EUR 18,60
Spedito da Australia a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloBlack and white illustrations, x + 174pp, index, notes, a very good copy. Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune. As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.
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Phone Clones Authenticity Work in the Transnational Service Economy
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 23,84
Spedizione EUR 11,59
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 192 pages. 9.00x6.00x0.75 inches. In Stock.
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Phone Clones
Lingua: Inglese
Editore: Cornell University Press, US, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
Da: Rarewaves.com USA, London, LONDO, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 36,36
Spedizione gratuita
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune. As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients-to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.
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Phone Clones : Authenticity Work in the Transnational Service Economy
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Phone Clones - Authenticity Work in the Transnational Service Economy
Lingua: Inglese
Editore: MB - Cornell University Press, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 30,98
Spedizione EUR 4,82
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Lingua: Inglese
Editore: Cornell University Press 2012-04-17, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
Da: Chiron Media, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 20,00
Spedizione EUR 17,96
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: Ria Christie Collections, Uxbridge, Regno Unito
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EUR 24,90
Spedizione EUR 13,89
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. In.
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Phone Clones : Authenticity Work in the Transnational Service Economy
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 22,63
Spedizione EUR 17,39
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 25,81
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Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 3 working days.
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Phone Clones : Authenticity Work in the Transnational Service Economy
Da: GreatBookPricesUK, Woodford Green, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 26,51
Spedizione EUR 17,39
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Valutazione del venditore 5 su 5 stelle
EUR 38,31
Spedizione EUR 10,50
Spedito da Irlanda a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New. Num Pages: 192 pages, 10, 5 black & white halftones, 5 charts. BIC Classification: JHBL. Category: (G) General (US: Trade). Dimension: 227 x 154 x 13. Weight in Grams: 270. . 2012. Paperback. . . . .
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Phone Clones: Authenticity Work in the Transnational Service Economy
Da: Kennys Bookstore, Olney, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New. Num Pages: 192 pages, 10, 5 black & white halftones, 5 charts. BIC Classification: JHBL. Category: (G) General (US: Trade). Dimension: 227 x 154 x 13. Weight in Grams: 270. . 2012. Paperback. . . . . Books ship from the US and Ireland.
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Phone Clones Authenticity Work in the Transnational Service Economy
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 56,08
Spedizione EUR 11,59
Spedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 192 pages. 9.00x6.00x0.75 inches. In Stock.
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EUR 26,56
Spedizione EUR 48,99
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloKartoniert / Broschiert. Condizione: New. Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune.Über den AutorKiran Mirchandani is Associate Professor .
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EUR 30,93
Spedizione EUR 47,53
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: NEW.
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Phone Clones
Lingua: Inglese
Editore: Cornell University Press, US, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
Da: Rarewaves.com UK, London, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 22,64
Spedizione EUR 75,35
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune. As capital crosses national borders, colonial histories and racial hierarchies become inextricably intertwined. As a result, call center workers in India need to imagine themselves in the eyes of their Western clients-to represent themselves both as foreign workers who do not threaten Western jobs and as being "just like" their customers in the West. In order to become these imagined ideal workers, they must be believable and authentic in their emulation of this ideal. In conversation with Western clients, Indian customer service agents proclaim their legitimacy, an effort Mirchandani calls "authenticity work," which involves establishing familiarity in light of expectations of difference. In their daily interactions with customers, managers and trainers, Indian call center workers reflect and reenact a complex interplay of colonial histories, gender practices, class relations, and national interests.
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Phone Clones : Authenticity Work in the Transnational Service Economy
Lingua: Inglese
Editore: Cornell University Press Apr 2012, 2012
ISBN 10: 0801477670 ISBN 13: 9780801477676
EUR 35,41
Spedizione EUR 61,35
Spedito da Germania a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - Transnational customer service workers are an emerging touchstone of globalization given their location at the intersecting borders of identity, class, nation, and production. Unlike outsourced manufacturing jobs, call center work requires voice-to-voice conversation with distant customers; part of the product being exchanged in these interactions is a responsive, caring, connected self. In Phone Clones, Kiran Mirchandani explores the experiences of the men and women who work in Indian call centers through one hundred interviews with workers in Bangalore, Delhi, and Pune.
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EUR 29,10
Spedizione EUR 70,00
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Phone Clones | Authenticity Work in the Transnational Service Economy | Kiran Mirchandani | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2012 | Cornell University Press | EAN 9780801477676 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu.
