EUR 107,52
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship management. B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical in its approach, it is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment.Now newly revised, this new edition will provide new case studies demonstrating what makes for good or bad customer experience as well as providing new tactics and strategies that will help build an effective customer experience plan. This new edition also aims to guide the reader on how to successfully incorporate AI into their strategy whilst still delivering great customer experience. Discussing some of the best-known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 105,15
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 105,04
Quantità: 15 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Brook Bookstore On Demand, Napoli, NA, Italia
EUR 103,39
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: new.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 115,04
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 103,14
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 118,86
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. New copy - Usually dispatched within 4 working days.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 115,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 120,48
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. 2023. 2nd Edition. hardcover. . . . . .
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 126,03
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: Majestic Books, Hounslow, Regno Unito
EUR 137,44
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
EUR 103,13
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship management. B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical in its approach, it is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment.Now newly revised, this new edition will provide new case studies demonstrating what makes for good or bad customer experience as well as providing new tactics and strategies that will help build an effective customer experience plan. This new edition also aims to guide the reader on how to successfully incorporate AI into their strategy whilst still delivering great customer experience. Discussing some of the best-known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.
Da: Books Puddle, New York, NY, U.S.A.
Condizione: New. 2nd edition NO-PA16APR2015-KAP.
Da: Revaluation Books, Exeter, Regno Unito
EUR 147,65
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 2nd edition. 251 pages. 9.00x6.00x1.00 inches. In Stock.
EUR 152,46
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. 2023. 2nd Edition. hardcover. . . . . . Books ship from the US and Ireland.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 120,17
Quantità: Più di 20 disponibili
Aggiungi al carrelloHardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 185.
Da: Revaluation Books, Exeter, Regno Unito
EUR 128,34
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 2nd edition. 251 pages. 9.00x6.00x1.00 inches. In Stock. This item is printed on demand.
Da: Biblios, Frankfurt am main, HESSE, Germania
EUR 154,82
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New. PRINT ON DEMAND.
Da: moluna, Greven, Germania
EUR 141,96
Quantità: Più di 20 disponibili
Aggiungi al carrelloGebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Über den AutorPaul Hague and Nick Hague.
Da: preigu, Osnabrück, Germania
EUR 147,20
Quantità: 5 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. B2B Customer Experience | A Practical Guide to Delivering Exceptional CX | Paul Hague (u. a.) | Buch | Einband - fest (Hardcover) | Englisch | 2023 | Kogan Page | EAN 9781398608535 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 168,89
Quantità: 1 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Use this bestselling and practical guide to steer you through how to create exceptional customer experience for the modern B2B consumer. This new edition explores key topics such as AI, the role of IT in customer experience and customer relationship management.B2B Customer Experience shows readers how to deliver the very best customer experience within the business-to-business industry. Intensely practical in its approach, it is divided into five parts to walk readers through the journey of planning, mapping, structuring, implementing and controlling an effective customer experience, all bespoke for the B2B environment. Now newly revised, this new edition will provide new case studies demonstrating what makes for good or bad customer experience as well as providing new tactics and strategies that will help build an effective customer experience plan. This new edition also aims to guide the reader on how to successfully incorporate AI into their strategy whilst still delivering great customer experience. Discussing some of the best-known examples of consumer-focused customer experiences from companies such as Zappos, Nordstrom and John Lewis, B2B Customer Experience is the must-have text for any marketing professional working within a B2B environment.