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9781501736513 - The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (18 risultati)
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: GreatBookPrices, Columbia, MD, U.S.A.
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Condizione: As New. Unread book in perfect condition.
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The Next Frontier of Restaurant Management - Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Lingua: Inglese
Editore: MB - Cornell University Press, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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The Next Frontier of Restaurant Management
Lingua: Inglese
Editore: Cornell University Press, US, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Da: Rarewaves.com USA, London, LONDO, Regno Unito
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Aggiungi al carrelloPaperback. Condizione: New. "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ? (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: GreatBookPricesUK, Woodford Green, Regno Unito
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Next Frontier of Restaurant Management : Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: GreatBookPricesUK, Woodford Green, Regno Unito
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
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Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience
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Condizione: New. 2019. Paperback. . . . . . Books ship from the US and Ireland.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Paperback or Softback)
Lingua: Inglese
Editore: Cornell University Press 6/15/2019, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Da: BargainBookStores, Grand Rapids, MI, U.S.A.
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Paperback or Softback. Condizione: New. The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience. Book.
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The Next Frontier of Restaurant Management Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: Revaluation Books, Exeter, Regno Unito
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Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 241 pages. 8.75x6.00x0.75 inches. In Stock.
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Aggiungi al carrelloCondizione: New. The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on the.
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The Next Frontier of Restaurant Management
Lingua: Inglese
Editore: Cornell University Press, US, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
Da: Rarewaves.com UK, London, Regno Unito
Valutazione del venditore 5 su 5 stelle
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Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. "The Next Frontier of Restaurant Management is of the highest quality and appropriate for Service Management courses at the graduate level." ? (Richard Ghiselli, Purdue University) The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
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Next Frontier of Restaurant Management
Lingua: Inglese
Editore: Cornell University Press Jun 2019, 2019
ISBN 10: 1501736515 ISBN 13: 9781501736513
EUR 60,72
Spedizione EUR 62,00
Spedito da Germania a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: \* Creating and preserving a healthy company culture \* Developing and upholding standards of service \* Successfully navigating guest complaints to promote loyalty \* Creating a desirable (and profitable) ambiance \* Harnessing technology to improve guest and employee experiences \* Mentoring employeesMaynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
-
The Next Frontier of Restaurant Management Harnessing Data to Improve Guest Service and Enhance the Employee Experience
Da: Revaluation Books, Exeter, Regno Unito
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EUR 24,18
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Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 241 pages. 8.75x6.00x0.75 inches. In Stock. This item is printed on demand.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Da: Majestic Books, Hounslow, Regno Unito
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Aggiungi al carrelloCondizione: New. Print on Demand pp. 258.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Da: Books Puddle, New York, NY, U.S.A.
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The Next Frontier of Restaurant Management: Harnessing Data to Improve Guest Service and Enhance the Employee Experience (Cornell Hospitality Management: Best Practices)
Da: Biblios, Frankfurt am main, HESSE, Germania
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Aggiungi al carrelloCondizione: New. PRINT ON DEMAND pp. 258.
