Isbn: 9781616928896 - quality management for it services: perspectives on business and process performance (15 risultati)

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Condizione: Gut. Zustand: Gut | Seiten: 350 | Sprache: Englisch | Produktart: Bücher | Modern business processes rely heavily on IT services. In spite of this growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to close this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with practical implementation solutions, this book gives both scientists and practical experts insight into the different facets of IT service quality management.…

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Hardcover. Condizione: Brand New. 1st edition. 350 pages. 11.00x8.50x0.75 inches. In Stock.

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Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Examines IT service quality management to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with implementation and practic.…

Buch. Condizione: Neu. Quality Management for IT Services | Perspectives on Business and Process Performance | Claus-Peter Praeg (u. a.) | Buch | Englisch | 2010 | Business Science Reference | EAN 9781616928896 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. …

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Condizione: New. Print on Demand pp. 350.

Condizione: New. Print on Demand pp. 350 13:B&W 8.5 x 11 in or 280 x 216 mm Case Laminate on White w/Gloss Lam.

Buch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Modern business processes rely heavily on IT services. In spite of this growing dependency, as well as the rise of customer expectations for performance and quality of IT services, very little research has been done on the topic of IT service quality management. Quality Management for IT Services: Perspectives on Business and Process Performance aims to close this knowledge gap and to encourage people to spend more time researching the numerous facets of this increasingly important aspect of commercial value adding. Featuring economic and social perspectives along with practical implementation solutions, this book gives both scientists and practical experts insight into the different facets of IT service quality management.…

Condizione: New. PRINT ON DEMAND pp. 350.