Isbn: 9781959029335 - service design: from insight to implementation (24 risultati)

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Paperback. Condizione: Brand New. 2nd new edition. 296 pages. 9.00x6.00x1.00 inches. In Stock.

Paperback. Condizione: Brand New. 2nd new edition. 296 pages. 9.00x6.00x1.00 inches. In Stock.

Paperback. Condizione: New. 2nd ed.

Paperback. Condizione: New. 2nd ed.

Paperback. Condizione: new. Paperback. Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice's evolution and broadened impact in the business world. You'll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of service design across service ecosystems. Who Should Read This BookThis book is a practical and theoretical guide to service design for professionals across disciplines-including interaction, user experience, product, circular, systems, and human-centered design, as well as business strategists, managers, and change agents. It's particularly useful for designers, strategists, managers, and educators.Takeaways If you're new to service design, this book will help you: Uncover the true meaning of service design.Learn how services differ from products.Prototype and measure services and journeys.Make the case for return on investment to an organization with service design and deploy it in a business setting.Show how to design with people, not for them.Understand how to work across time and multiple touchpoints.Understand the upcoming challenges facing service design. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Paperback. Condizione: Brand New. 2nd new edition. 296 pages. 9.00x6.00x1.00 inches. In Stock. This item is printed on demand.

Condizione: New. Print on Demand.

Condizione: New. Print on Demand.

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Paperback. Condizione: new. Paperback. Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice's evolution and broadened impact in the business world. You'll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of service design across service ecosystems.Who Should Read This BookIf you're involved in business, this second edition of Service Design will help you gain knowledge about how best to serve your customers. The following people would find it especially beneficial: Service designersUser experience designers, graphic designers, or any type of designerProduct and project managersLeaders of organizationsMarketing peopleCustomer service representativesTakeawaysIf you're new to service design, this book will help you: Uncover the true meaning of service design.Learn how services differ from products.Prototype different service experiences.Measure services and journeys.Make the case for return on investment to an organization with service design.Deploy service design in a business.Show how to design with people, not for them.Understand how to work across time and multiple touchpoints. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. …

Paperback. Condizione: new. Paperback. Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice's evolution and broadened impact in the business world. You'll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of service design across service ecosystems. Who Should Read This BookThis book is a practical and theoretical guide to service design for professionals across disciplines-including interaction, user experience, product, circular, systems, and human-centered design, as well as business strategists, managers, and change agents. It's particularly useful for designers, strategists, managers, and educators.Takeaways If you're new to service design, this book will help you: Uncover the true meaning of service design.Learn how services differ from products.Prototype and measure services and journeys.Make the case for return on investment to an organization with service design and deploy it in a business setting.Show how to design with people, not for them.Understand how to work across time and multiple touchpoints.Understand the upcoming challenges facing service design. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. …

Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Over the past decade, service designers have played an essential role in creating comprehensive, customer-focused products and services. This updated edition of an industry classic highlights the practice's evolution and broadened impact in the business world. You'll benefit from new frameworks, tools, and methods, and learn from fresh case studies that demonstrate the value of service design across service ecosystems.Who Should Read This BookThis book is a practical and theoretical guide to service design for professionals across disciplines-including interaction, user experience, product, circular, systems, and human-centered design, as well as business strategists, managers, and change agents. It's particularly useful for designers, strategists, managers, and educators.TakeawaysIf you're new to service design, this book will help you:Uncover the true meaning of service design.Learn how services differ from products.Prototype and measure services and journeys.Make the case for return on investment to an organization with service design and deploy it in a business setting.Show how to design with people, not for them.Understand how to work across time and multiple touchpoints.Understand the upcoming challenges facing service design.…

Taschenbuch. Condizione: Neu. Service Design | From Insight to Implementation | Lavrans Løvlie (u. a.) | Taschenbuch | Englisch | 2025 | Rosenfeld Media | EAN 9781959029335 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.…