9783030135645 - the reign of the customer: customer-centric approaches to improving satisfaction di fornell, claes; morgeson iii, forrest v.; hult, g. tomas m.; vanamburg, david (23 risultati)

Reign of the Customer : Customer-centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson, Forrest V., III; Hult, G. Tomas M.; Van Amburg, David
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Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books.

Reign of the Customer : Customer-centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson, Forrest V., III; Hult, G. Tomas M.; Van Amburg, David
- Brossura
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
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Condizione: As New. Unread book in perfect condition.

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Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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Paperback. Condizione: new. Paperback. With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Fi…nally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience. This book uses the world-leading findings from the American Customer Satisfaction Index (ACSI) and its accompanying Global Customer Satisfaction Index (GCSI) invaluable, incomparable sources of consumer insights and information, to inform best practices for improving the consumer experience, better satisfying customers, and achieving profitable customer loyalty today and into the rapidly changing future. This book will help us understand where we were, where we are today, and where we are heading tomorrow in providing exceptional customer experiences. It is a must-read for marketing professionals and customer-focused senior executives alike. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

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Da: Brook Bookstore On Demand, Napoli, NA, ItaliaBrook Bookstore On Demand
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The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson III, Forrest V.; Hult, G. Tomas M.; VanAmburg, David
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, IrlandaKennys Bookshop and Art Galleries Ltd.
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Condizione: New.

Reign of the Customer : Customer-centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson, Forrest V., III; Hult, G. Tomas M.; Van Amburg, David
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
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The Reign of the Customer: Customer-centric Approaches to Improving Satisfaction
Fornell, Claes/ Morgeson, Forrest V., III/ Hult, G. Tomas M./ Van Amburg, David
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Da: Revaluation Books, Exeter, , Regno UnitoRevaluation Books
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Paperback. Condizione: Brand New. 224 pages. 9.25x6.10x0.52 inches. In Stock.

Reign of the Customer : Customer-centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson, Forrest V., III; Hult, G. Tomas M.; Van Amburg, David
- Brossura
Da: GreatBookPricesUK, Woodford Green, Regno UnitoGreatBookPricesUK
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EUR 34,23
EUR 17,38 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Condizione: As New. Unread book in perfect condition.

- Brossura
Da: Kennys Bookstore, Olney, MD, U.S.A.Kennys Bookstore
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EUR 44,81
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Condizione: New.

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Da: Brook Bookstore, Milano, MI, ItaliaBrook Bookstore
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Condizione: new.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson III, Forrest V.; Hult, G. Tomas M.; VanAmburg, David
- Brossura
Da: Books Puddle, New York, NY, U.S.A.Books Puddle
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Da: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
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Paperback. Condizione: new. Paperback. With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities that consumers look for are convenience and efficiency. Fi…nally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience. This book uses the world-leading findings from the American Customer Satisfaction Index (ACSI) and its accompanying Global Customer Satisfaction Index (GCSI) invaluable, incomparable sources of consumer insights and information, to inform best practices for improving the consumer experience, better satisfying customers, and achieving profitable customer loyalty today and into the rapidly changing future. This book will help us understand where we were, where we are today, and where we are heading tomorrow in providing exceptional customer experiences. It is a must-read for marketing professionals and customer-focused senior executives alike. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.

- Brossura
Da: preigu, Osnabrück, Germaniapreigu
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EUR 36,90
EUR 70,00 spedizioneSpedito da Germania a U.S.A.Quantità: 5 disponibili
Taschenbuch. Condizione: Neu. The Reign of the Customer | Customer-Centric Approaches to Improving Satisfaction | Claes Fornell (u. a.) | Taschenbuch | xiii | Englisch | 2021 | Springer | EAN 9783030135645 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]spri…nger[dot]com | Anbieter: preigu.

The Reign of the Customer: Customer-centric Approaches to Improving Satisfaction
Fornell, Claes/ Morgeson, Forrest V., III/ Hult, G. Tomas M./ Van Amburg, David
- Brossura
- Print on Demand
Da: Revaluation Books, Exeter, , Regno UnitoRevaluation Books
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EUR 36,98
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Paperback. Condizione: Brand New. 224 pages. 9.25x6.10x0.52 inches. In Stock. This item is printed on demand.

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- Print on Demand
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, , GermaniaBuchWeltWeit Ludwig Meier e.K.
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EUR 23,00 spedizioneSpedito da Germania a U.S.A.Quantità: 2 disponibili
Taschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualitie…s that consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience. This book uses the world-leading findings from the American Customer Satisfaction Index (ACSI) and its accompanying Global Customer Satisfaction Index (GCSI) - invaluable, incomparable sources of consumer insights and information, to inform best practices for improving the consumer experience, better satisfying customers, and achieving profitable customer loyalty today and into the rapidly changing future. This book will help us understand where we were, where we are today, and where we are heading tomorrow in providing exceptional customer experiences. It is a must-read for marketing professionals and customer-focused senior executives alike. 228 pp. Englisch.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson III, Forrest V.; Hult, G. Tomas M.; VanAmburg, David
- Brossura
- Print on Demand
Da: Majestic Books, Hounslow, , Regno UnitoMajestic Books
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Condizione: New. Print on Demand.

The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction
Fornell, Claes; Morgeson III, Forrest V.; Hult, G. Tomas M.; VanAmburg, David
- Brossura
- Print on Demand
Da: Biblios, frankfurt am main, HESSE, GermaniaBiblios
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EUR 56,36
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Condizione: New. PRINT ON DEMAND.

- Brossura
- Print on Demand
Da: moluna, Greven, , Germaniamoluna
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EUR 35,46
EUR 48,99 spedizioneSpedito da Germania a U.S.A.Quantità: Più di 20 disponibili
Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Learn how to improve the consumer experienceLearn how you can better satisfy customers Learn how to achieve profitable customer loyaltyDr. Claes Fornell is D.C. Cook Dis.

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- Print on Demand
Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germaniabuchversandmimpf2000
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 37,44
EUR 60,00 spedizioneSpedito da Germania a U.S.A.Quantità: 1 disponibili
Taschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities th…at consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience.Springer-Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 228 pp. Englisch.

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- Print on Demand
Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
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EUR 42,08
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Taschenbuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - With major retailers closing brick-and-mortar stores every month and the continued shift to online shopping, there is a major push to strengthen customer loyalty by improving the customer experience. The two most important qualities tha…t consumers look for are convenience and efficiency. Finally a source is available that will give retailers and companies in general the insight needed to enhance customer satisfaction while improving the overall shopping experience. This book uses the world-leading findings from the American Customer Satisfaction Index (ACSI) and its accompanying Global Customer Satisfaction Index (GCSI) - invaluable, incomparable sources of consumer insights and information, to inform best practices for improving the consumer experience, better satisfying customers, and achieving profitable customer loyalty today and into the rapidly changing future. This book will help us understand where we were, where we are today, and where we are heading tomorrow in providing exceptional customer experiences. It is a must-read for marketing professionals and customer-focused senior executives alike.