Isbn: 9798246508145 - the hotel is human: building performance without breaking people (7 risultati)
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Da: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
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Paperback. Condizione: new. Paperback. The Hotel is Human: Building Performance Without BreakingPeopleHotels once existed to welcome. Somewhere along the way, they became machines for throughput. This book is a field guide forbuilding results without breaking people-written by a generalmanager who led on four continents, turned around hotels othershad given up on, and opened disruptive brands that created loyaltybeyond reason.From a thirty-minute phone call that started it all, to Casablanca'sclarity, Abuja's ambiguity, Parisian scale, W's experiential revolution, and the American crucible-this is the story of refusing falsechoices. Performance or people. Speed or care. Discipline or dignity.The author argues you can have both-if you design for both.With case studies, tools, and a Human Performance OperatingSystem you can run on Monday, this is a call to leaders and ownersalike: make hotels human again-and win because of it. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…
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Da: California Books, Miami, FL, U.S.A.California Books
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Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
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Paperback. Condizione: new. Paperback. The Hotel is Human: Building Performance Without BreakingPeopleHotels once existed to welcome. Somewhere along the way, they became machines for throughput. This book is a field guide forbuilding results without breaking people-written by a generalmanager who led on four continents, turned around hotels othershad given up on, and opened disruptive brands that created loyaltybeyond reason.From a thirty-minute phone call that started it all, to Casablanca'sclarity, Abuja's ambiguity, Parisian scale, W's experiential revolution, and the American crucible-this is the story of refusing falsechoices. Performance or people. Speed or care. Discipline or dignity.The author argues you can have both-if you design for both.With case studies, tools, and a Human Performance OperatingSystem you can run on Monday, this is a call to leaders and ownersalike: make hotels human again-and win because of it. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.…
