Da: HPB-Red, Dallas, TX, U.S.A.
Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Da: Bookoutlet1, Easley, SC, U.S.A.
Condizione: Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good 2019.
Da: medimops, Berlin, Germania
EUR 17,77
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: medimops, Berlin, Germania
EUR 18,14
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Da: Bookbot, Prague, Repubblica Ceca
EUR 12,29
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Leichte Kratzer / Abnutzungen / Druckstellen. We think we know services -- not a day goes by without using them -- until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail -- often in unexpected ways. This book reveals the surprising design of services -- their internal structure or 'DNA' -- through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 34,06
Quantità: 10 disponibili
Aggiungi al carrelloCondizione: New. 2018. Paperback. . . . . .
Da: Chiron Media, Wallingford, Regno Unito
EUR 27,40
Quantità: 10 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Da: Kennys Bookstore, Olney, MD, U.S.A.
Condizione: New. 2018. Paperback. . . . . . Books ship from the US and Ireland.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 43,38
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - Services are such integral parts of the daily lifeof individuals and organisations that a day withoutpaying for or providing them is inconceivable.They come in so many different 'shapesand sizes', we have difficulty defining them letalone designing them properly. So what This book is about having new eyes and newperspectives for understanding and exploringservices with a certain kind of curiosity andimagination. By grasping their realities, anddeepening our understanding of what servicesreally are, what they could be, and why theyeven exist, we can broaden the possibilities intheir design.With drawings and symbols this book introducesthe basis of a design language for services.Anyone can learn this language, with a littl.