Based on the theoretical approach to cooperative negotiating skills developed at the Harvard Project on Negotiation, this book presents a two-step process towards mastery of negotiating and influencing skills. Step one involves the development of skills by means of interactive exercises and step two the application of these negotiating skills which have been carefully constructed to help the reader develop and broaden his or her negotiation style and become more flexible and fluid in approach. Negotiating and Influencing Skills addresses how to negotiate with difficult people and in difficult situations, and covers essential skills such as self-control, empathy and assertion in the negotiating process. Case studies are used to illustrate the key learning points. An annotated bibliography and a glossary of terms are included.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Creating and Claiming Value
Assessing Your Current Negotiating Style
Principles and Techniques to Create and Claim Value
Dealing with Difficult People and Difficult Situations
Developing Higher-Order Skills
The Power of Commitment
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Descrizione libro Sage Pubns, Thousand Oaks, California, U.S.A., 1997. Hard Cover. Condizione libro: New. No Jacket. First Edition, First Printing. 8vo - over 7¾" - 9¾" tall. This is a new, hardcover, first edition, first printing copy, no DJ, white spine. Codice libro della libreria 046459