paperback. Condizione: Very Good.
Condizione: acceptable. Book is in acceptable condition and shows signs of wear. Book may also include underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.
Lingua: Inglese
Editore: Allworth (edition 3rd Edition, Third), 2016
ISBN 10: 1510708170 ISBN 13: 9781510708174
Da: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condizione: Very Good. 3rd Edition, Third. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Paperback. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Da: Hawking Books, Edgewood, TX, U.S.A.
Condizione: Very Good. Very Good Condition. Five star seller - Buy with confidence!
Lingua: Inglese
Editore: Skyhorse Publishing Company, Incorporated, 2016
ISBN 10: 1510708170 ISBN 13: 9781510708174
Da: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Da: MERS Goodwill, Saint Louis, MO, U.S.A.
Condizione: good. Used - Good: All pages and cover are intact including the dust cover, if applicable . Spine may show signs of wear. Pages may include limited notes and highlighting. May include From the library of labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media. Any access codes or passwords originally included with the book may be expired, used or no longer valid. Image is stock photo and cover art edition may be different than pictured.
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
Condizione: new.
EUR 16,28
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread copy in mint condition.
EUR 16,33
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Paperback. Condizione: New. 3rd Edition, Third Edition. From T. Scott Gross, a consumer advocate, whose client roster for consulting and training reads like a who's who of the Fortune 500. Southwest Airlines, FedEx, McDonald's, Wal-Mart, and more have asked him to motivate their employees at conferences worldwide.In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he contemporizes his work by examining what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to:Build a customer base by following the four key principles of promotions-have fun, get people to your store, get people involved with your product, and do something good for othersHire the right people and show them the fundamentals of POSEnergize and obtain the most creativity out of employeesWin over customers when mistakes happen, no matter who is at faultPOS is not just a way of doing business, according to Gross; it's also a state of mind and the key to success in the twenty-first century. Allworth Press, an imprint of Skyhorse Publishing, publishes a broad range of books on the visual and performing arts, with emphasis on the business of art. Our titles cover subjects such as graphic design, theater, branding, fine art, photography, interior design, writing, acting, film, how to start careers, business and legal forms, business practices, and more. While we don't aspire to publish a New York Times bestseller or a national bestseller, we are deeply committed to quality books that help creative professionals succeed and thrive. We often publish in areas overlooked by other publishers and welcome the author whose expertise can help our audience of readers.
EUR 22,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 26,47
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 13,84
Quantità: 2 disponibili
Aggiungi al carrelloCondizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.
EUR 20,55
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
EUR 25,10
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: Zubal-Books, Since 1961, Cleveland, OH, U.S.A.
Condizione: Good. 508 pp., hardcover, minor ownership markings, else text clean & binding tight. - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.
Lingua: Inglese
Editore: Academic Press, New York 1983., 1983
ISBN 10: 0120273101 ISBN 13: 9780120273102
Da: Antiquariat Carl Wegner, Berlin, B, Germania
Membro dell'associazione: GIAQ
Prima edizione
EUR 31,00
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. 23,2 x 15,6 cm. Black original hardback (cloth) with blue spine and gilt titles. XIX, 508 pages with b/w illustrations. Contents by various authors. A stamp inside (see annotations); also book cuts with slightly stamps; otherwise inside very clean copy in good condition Aus dem Besitz des Professors Hans-Jürgen Quabbe (Klinikum Berlin Steglitz / FU Berlin) mit einem Institutsstempel auf der Titelblattrückseite // Preowner: Prof. Hans-Jürgen Quabbe (Klinikum Berlin Steglitz / FU Berlin) with a stamp of a medical library on the backside of the titlepage. -- Bitte Portokosten außerhalb EU erfragen! / Please ask for postage costs outside EU! / S ' il vous plait demander des frais de port en dehors de l ' UE! // Bitte beachten Sie auch unsere Fotos! / Please also note our photos! / Veuillez noter nos photos -- Ob Sonnenschein oder warmer Regen: mit einem interessanten Buch kommen Sie immer gut durch den Tag. -- Wir kaufen Ihre werthaltigen Bücher! HKC2165.
EUR 23,51
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 39,29
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 42,01
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 26,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Condizione: New.