Betts nigel nigel betts (34 risultati)
Operations and Process Management
Prof Nigel Slack, Dr Alistair Brandon-Jones, Prof Robert Johnston, Alan Betts
- Brossura
Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 4,17
EUR 4,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Paperback. Condizione: Very Good. Operations and Process Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus f…ar. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Operations and Process Management with eText: Principles and Practice for Strategic Impact
Nigel Slack, Dr Alistair Brandon-Jones, Prof Robert Johnston, Alan Betts
- Rilegato
Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 4,26
EUR 4,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Hardcover. Condizione: Very Good. Operations and Process Management with eText: Principles and Practice for Strategic Impact This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book… has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston, Alan Betts
- Rilegato
Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 4,26
EUR 4,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Hardcover. Condizione: Very Good. Operations and Process Management: Principles and Practice for Strategic Impact This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearl…y been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Operations and Process Management: Principles and Practice for Strategic Impact
Alan Betts, Alistair Brandon-Jones, Nigel Slack, Robert Johnston
- Rilegato
Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 4,94
EUR 4,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. Operations and Process Management: Principles and Practice for Strategic Impact This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearl…y been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
- Brossura
Da: AwesomeBooks, Wallingford, Regno UnitoAwesomeBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 5,15
EUR 4,83 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
paperback. Condizione: Very Good. Blood, Sweat and Gears.: An unreliable record of a 21st century midlife crisis. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearl…y been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Operations and Process Management
Slack, Nigel, Betts, Alan, Brandon-Jones, Alistair, Johnston, Robert
- Rilegato
Da: Better World Books Ltd, Dunfermline, Regno UnitoBetter World Books Ltd
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,71
EUR 5,87 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Operations and Process Management
Slack, Nigel, Betts, Alan, Brandon-Jones, Alistair, Johnston, Robert
- Rilegato
Da: Better World Books Ltd, Dunfermline, Regno UnitoBetter World Books Ltd
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,71
EUR 5,87 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: Bahamut Media, Reading, Regno UnitoBahamut Media
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 5,47
EUR 8,19 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
paperback. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Operations and Process Management: Principles and Practice for Strategic Impact
Slack, Prof Nigel and Chambers, Dr Stuart and Johnston, Prof Robert and Betts, Alan
- Rilegato
Da: Reuseabook, Gloucester, GLOS, Regno UnitoReuseabook
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 3,90
EUR 11,73 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston et Alan Betts
- Rilegato
Da: Ammareal, Morangis, FranciaAmmareal
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Ottimo
EUR 3,15
EUR 16,50 spedizioneSpedito da Francia a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Très bon. Ancien livre de bibliothèque. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizati…ons.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston et Alan Betts
- Rilegato
Da: Ammareal, Morangis, FranciaAmmareal
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Ottimo
EUR 3,15
EUR 16,50 spedizioneSpedito da Francia a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Très bon. Ancien livre de bibliothèque. Edition 2006. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2006. Ammareal gives back up to 15% of this item's net price to charity organizati…ons.
Operations and Process Management: Principles and Practice for Strategic Impact
Prof Nigel Slack, Dr Stuart Chambers, Prof Robert Johnston, Alan Betts
- Rilegato
Da: Bahamut Media, Reading, Regno UnitoBahamut Media
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 12,06
EUR 8,19 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
- Rilegato
Da: Hamelyn, Madrid, M, SpagnaHamelyn
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 8,14
EUR 12,99 spedizioneSpedito da Spagna a U.S.A.Quantità: 1 disponibili
Condizione: Bueno. : Este libro, escrito por autores de renombre en su campo, ofrece una visión crítica y aplicada de los principios y procesos fundamentales para la gestión de operaciones empresariales. Con un enfoque gerencial, proporciona una cobertura clara y concisa, complementada con un CD actualizado para practicar y expl…orar los conceptos y técnicas presentados. Es ideal para estudiantes de MBA y cursos ejecutivos en gestión de operaciones y procesos. EAN: 9780273718512 Tipo: Libros Categoría: Negocios y Economía|Tecnología|Educación Título: Operations and Process Management Autor: Nigel Slack| Stuart Chambers| Robert Johnston| Alan Betts Editorial: Pearson Education Limited Idioma: en Páginas: 541 Formato: tapa dura.
Operations and Process Management with eText: Principles and Practice for Strategic Impact
Slack, Nigel,Brandon-Jones, Dr Alistair,Johnston, Prof Robert,Betts, Alan
- Rilegato
Da: SN Books Ltd, Thetford, Regno UnitoSN Books Ltd
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 4,95
EUR 17,60 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
hardcover. Condizione: Very Good. Orders shipped daily from the UK. Professional seller.
- Brossura
Da: WorldofBooks, Goring-By-Sea, WS, Regno UnitoWorldofBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 2,51
EUR 6,57 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
- Rilegato
Da: Rarewaves.com USA, London, LONDO, Regno UnitoRarewaves.com USA
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 47,21
Spedizione gratuitaSpedito da Regno Unito a U.S.A.Quantità: 8 disponibili
Hardback. Condizione: New. The San Quentin Project collects a largely unseen visual record of daily life inside one of America's oldest and largest prisons, demonstrating how this archive of the state is now being used to teach visual literacy and process the experience of incarceration. In 2011, Nigel Poor-artist, educator, and… cocreator of the acclaimed podcast Ear Hustle-began teaching a history of photography class through the Prison University Project at San Quentin State Prison. Neither books nor cameras were allowed into the facility, so an unorthodox course with a range of inventivemapping exercises ensued: students crafted "verbal photographs" of memories for which they had no visual documentation, and annotated iconic images from different artists. After the first semester, Poor says, "one student told me he could now see fascination everywhere in San Quentin." When Poor received access to thousands of negatives in the prison's archive, made by corrections officers of a former era, these images of San Quentin's everyday occurrences soon became launchpads for her students' keen observations. From the banal to the brutal, to distinct moments of respite, the pictures in this archive gave those who were involved in the project the opportunity to share their stories and reflections on incarceration.
Operations and Process Management: Principles and Practice for Strategic Impact
Alan Betts, Alistair Brandon-Jones, Nigel Slack, Robert Johnston
- Rilegato
Da: Bahamut Media, Reading, Regno UnitoBahamut Media
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 42,70
EUR 8,19 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
- Rilegato
Da: Chiron Media, Wallingford, Regno UnitoChiron Media
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 40,81
EUR 18,18 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
hardcover. Condizione: New.
- Rilegato
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 50,49
EUR 14,67 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Brand New. 168 pages. 11.00x0.84x0.90 inches. In Stock.
- Rilegato
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 52,71
EUR 14,67 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Brand New. 168 pages. 11.00x0.84x0.90 inches. In Stock.
The Red Balloon | Souvenir Theatre Brochure Programme Performed at Royal National Theatre, South Bank, London
Lamorisse, Albert | Adapted for the Stage by Anthony Clark [Starring: Nicky Adams; Natasha Bain; Nigel Betts; Daniel Crowder; Lucy Dixon; Graeme Henderson in]. Directed by Anthony Clark
Editore: Performance Programme circa . 2000., 2000
- Brossura
Da: Little Stour Books PBFA Member, Canterbury, Regno UnitoLittle Stour Books PBFA Member
Contatta il venditoreVenditore con 5 stelleMembro dell’associazione: PBFA
Condizione: Usato - Ottimo
EUR 9,67
EUR 35,20 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Fine. Original stapled colour illustrated souvenir theatre brochure programme. 10'' x 6''. Contains 16 pages with photographs of the characters from the production. In Fine condition. Member of the P.B.F.A. THEATRE PROGRAMMES.
Service Operations Management
Johnston, Robert Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts,
- Brossura
Da: Chiron Media, Wallingford, Regno UnitoChiron Media
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 82,61
EUR 18,18 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 20 disponibili
paperback. Condizione: New.
Service Operations Management
Johnston, Robert Robert Johnston, Michael Shulver, Nigel Slack, Alan Betts,
- Brossura
Da: Chiron Media, Wallingford, Regno UnitoChiron Media
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 86,85
EUR 18,18 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 3 disponibili
paperback. Condizione: New.
Operations and Process Management: Principles and Practice for Strategic Impact
Slack, Nigel; Chambers, Stuart; Johnston, Robert; Betts, Alan
- Rilegato
Da: Mad Hatter, West Kelowna, BC, CanadaMad Hatter
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 90,29
EUR 18,40 spedizioneSpedito da Canada a U.S.A.Quantità: 1 disponibili
Condizione: New. Brand New CD included-" Everyone manages processes . . . Everyone is an operations manager . . . integrates services and manufacturing operations further than has been done before in any Operations Management textbook. This makes the book ideally suited for an MBA audience; who come from a multitude of organizat…ional settings. --Par Ãâ¦hlstràm, Professor of Operations Management, Chalmers University of Technology -This text places operations management clearly in context. I particularly like the emphasis on process management as a means of demonstrating the ubiquity of processes, even outside the traditional operations areas. --Dr. Alison Smart, Manchester Business School, University of Manchester -This comprehensive text shows how persuasive, relevant and exciting Operations Management is to business and everyday life. --Stephen Disney, Cardiff Business School Written by best-selling authors in their field, Operations and Process Management 2einspires a critical and applied mastery of the core principles and processes fundamental to managing business operations. Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD provides an opportunity to practice and further explore the concepts and techniques introduced.".
Lingua: Inglese
Editore: Pearson,, 2026
- Brossura
Da: Books in my Basket, New Delhi, IndiaBooks in my Basket
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 92,58
EUR 18,00 spedizioneSpedito da India a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: New. ISBN:9781292739090.
- Brossura
Da: Rarewaves USA, OSWEGO, IL, U.S.A.Rarewaves USA
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 116,96
Spedizione gratuitaSpedito in U.S.A.Quantità: 2 disponibili
Paperback. Condizione: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theorie…s to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
- Rilegato
Da: Rarewaves.com UK, London, Regno UnitoRarewaves.com UK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 43,17
EUR 76,27 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 8 disponibili
Hardback. Condizione: New. The San Quentin Project collects a largely unseen visual record of daily life inside one of America's oldest and largest prisons, demonstrating how this archive of the state is now being used to teach visual literacy and process the experience of incarceration. In 2011, Nigel Poor-artist, educator, and… cocreator of the acclaimed podcast Ear Hustle-began teaching a history of photography class through the Prison University Project at San Quentin State Prison. Neither books nor cameras were allowed into the facility, so an unorthodox course with a range of inventivemapping exercises ensued: students crafted "verbal photographs" of memories for which they had no visual documentation, and annotated iconic images from different artists. After the first semester, Poor says, "one student told me he could now see fascination everywhere in San Quentin." When Poor received access to thousands of negatives in the prison's archive, made by corrections officers of a former era, these images of San Quentin's everyday occurrences soon became launchpads for her students' keen observations. From the banal to the brutal, to distinct moments of respite, the pictures in this archive gave those who were involved in the project the opportunity to share their stories and reflections on incarceration.
Service Operations Management
Johnston, Robert (Author)/ Shulver, Michael (Author)/ Slack, Nigel (Author)/ Betts, Alan (Author)
- Brossura
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 105,79
EUR 17,60 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Paperback. Condizione: Brand New. 664 pages. 6.44x0.67x8.78 inches. In Stock.
Service Operations Management
Johnston, Robert (Author)/ Shulver, Michael (Author)/ Slack, Nigel (Author)/ Betts, Alan (Author)
- Brossura
Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 118,89
EUR 17,60 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Brand New. 664 pages. 6.44x0.67x8.78 inches. In Stock.
- Brossura
Da: Rarewaves USA United, OSWEGO, IL, U.S.A.Rarewaves USA United
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 118,60
EUR 43,85 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Paperback. Condizione: New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theorie…s to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.
