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Service Strategy Book
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Service Strategy Book
Da: Wonder Book, Frederick, MD, U.S.A.
Membro dell'associazione: ABAA ILAB
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Service Strategy Book
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
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Service Strategy Book
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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ITIL Service Strategy
Lingua: Inglese
Editore: Stationery Office 30/05/2007, 2007
ISBN 10: 0113310455 ISBN 13: 9780113310456
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 3,99
Spedizione EUR 8,04
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
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ITIL Service Strategy
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 1,58
Spedizione EUR 11,38
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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EUR 4,90
Spedizione EUR 10,00
Spedito da Germania a U.S.A.Quantità: 2 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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Paperback. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
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Condizione: Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good 2019.
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EUR 17,77
Spedizione EUR 10,00
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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EUR 18,14
Spedizione EUR 10,00
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
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EUR 12,29
Spedizione EUR 20,99
Spedito da Repubblica Ceca a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Leichte Kratzer / Abnutzungen / Druckstellen. We think we know services -- not a day goes by without using them -- until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail -- often in unexpected ways. This book reveals the surprising design of services -- their internal structure or 'DNA' -- through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
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Thinking in Services : Encoding and Expressing Strategy through Design
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: As New. Unread book in perfect condition.
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Thinking in Services
Da: Rarewaves.com USA, London, LONDO, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 35,56
Spedizione gratuita
Spedito da Regno Unito a U.S.A.Quantità: 5 disponibili
Aggiungi al carrelloPaperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
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Thinking in Services : Encoding and Expressing Strategy through Design
Da: GreatBookPrices, Columbia, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New.
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Thinking in Services (Paperback)
Lingua: Inglese
Editore: BIS Publishers B.V., Amsterdam, 2018
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: Grand Eagle Retail, Bensenville, IL, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: new. Paperback. Services are such integral parts of the daily life of individuals and organisations that a day without paying for or providing them is inconceivable. They come in so many different shapes and sizes , we have difficulty defining them let alone designing them properly. So what?The universe of services is expanding faster than ever, and along with it new modes of failure arise, exposing us to unexpected costs and risks. Even the simplest of services are dynamic and complex in the way supply meets demand to fulfill a promise. Therefore, when they fail to meet expectations despite the human-centeredness of their design, we are surprised. That s often because their design is superficial. This book is about having new eyes and new perspectives for understanding and exploring the universe of services with a certain kind of curiosity and imagination. By grasping their realities, and deepening our understanding of what services really are, what they could be, and why they even exist, we can broaden the possibilities in their design.With drawings, symbols and one extraordinary word, this book introduces the basis of a design language for services. Anyone can learn this language, with a little bit of curiosity, imagination, and quiet time. You do not need a degree in economics, biology, or computer science. We think we know services not a day goes by without using them until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed, the qualities of their designs are more important than ever, given how much more we depend on them. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Thinking in Services
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 30,31
Spedizione EUR 5,78
Spedito da Regno Unito a U.S.A.Quantità: 10 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
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Thinking in Services /anglais
Da: Brook Bookstore On Demand, Napoli, NA, Italia
Valutazione del venditore 3 su 5 stelle
EUR 30,06
Spedizione EUR 6,80
Spedito da Italia a U.S.A.Quantità: 5 disponibili
Aggiungi al carrelloCondizione: new.
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Paperback. Condizione: New. We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.
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Textbook of Modern Pharmaceutics
Editore: Shashwat Publication
ISBN 10: 936087860X ISBN 13: 9789360878603
Da: Books Puddle, New York, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Condizione: New.
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Textbook of Modern Pharmaceutics
Editore: Shashwat Publication
ISBN 10: 936087860X ISBN 13: 9789360878603
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 4 su 5 stelle
EUR 14,24
Spedizione EUR 7,49
Spedito da Regno Unito a U.S.A.Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
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Thinking in Services: Encoding and Expressing Strategy through Design
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Valutazione del venditore 5 su 5 stelle
EUR 34,06
Spedizione EUR 10,50
Spedito da Irlanda a U.S.A.Quantità: 10 disponibili
Aggiungi al carrelloCondizione: New. 2018. Paperback. . . . . .
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Thinking in Services: Understanding and Exploring the Expanding Universe of Services: Encoding and Expressing Strategy through Design
Da: Chiron Media, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 27,38
Spedizione EUR 17,85
Spedito da Regno Unito a U.S.A.Quantità: 10 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
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THINKING IN SERVICES
Lingua: Inglese
Editore: Bis B.V., Uitgeverij (BIS Publishers), 2019
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: Majestic Books, Hounslow, Regno Unito
Valutazione del venditore 4 su 5 stelle
EUR 39,23
Spedizione EUR 7,49
Spedito da Regno Unito a U.S.A.Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
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Textbook of Modern Pharmaceutics
Editore: Shashwat Publication
ISBN 10: 936087860X ISBN 13: 9789360878603
Da: Biblios, Frankfurt am main, HESSE, Germania
Valutazione del venditore 4 su 5 stelle
EUR 14,82
Spedizione EUR 9,95
Spedito da Germania a U.S.A.Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
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Thinking in Services: Encoding and Expressing Strategy through Design
Da: Kennys Bookstore, Olney, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: New. 2018. Paperback. . . . . . Books ship from the US and Ireland.
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Thinking in Services: Understanding and Exploring the Expanding Universe of Services
Da: Revaluation Books, Exeter, Regno Unito
Valutazione del venditore 5 su 5 stelle
EUR 37,62
Spedizione EUR 14,40
Spedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 1st edition. 239 pages. French language. 9.25x6.75x0.75 inches. In Stock.
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THINKING IN SERVICES
Lingua: Inglese
Editore: Bis B.V., Uitgeverij (BIS Publishers), 2019
ISBN 10: 906369489X ISBN 13: 9789063694890
Da: Biblios, Frankfurt am main, HESSE, Germania
Valutazione del venditore 4 su 5 stelle
EUR 48,51
Spedizione EUR 9,95
Spedito da Germania a U.S.A.Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
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Service Strategy: Office of Government Commerce (Itil) von Majid Iqbal (Autor), Michael Nieves
Da: BUCHSERVICE / ANTIQUARIAT Lars Lutzer, Wahlstedt, Germania
Valutazione del venditore 5 su 5 stelle
EUR 35,99
Spedizione EUR 39,95
Spedito da Germania a U.S.A.Quantità: 1 disponibili
Aggiungi al carrelloSoftcover. Condizione: gut. 2007. Service StrategyOffice of Government Commerce Itil Majid Iqbal Michael Nieves ITIL Service Lifecycle Market Spaces Service Definitions Value Creation Value Capture Value Networks Service Assets Business Service Management Demand Patterns Service Level P In englischer Sprache. 276 pages. 27,6 x 21,4 x 1,6 cm.
