Editore: National Performance Review, 1996
ISBN 10: 0160487706 ISBN 13: 9780160487705
Lingua: Inglese
Da: Kennys Bookstore, Olney, MD, U.S.A.
EUR 6,32
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1996. Paperback. Very good clean copy. . . . . Books ship from the US and Ireland.
Da: medimops, Berlin, Germania
EUR 3,75
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Editore: National Performance Review, 1996
ISBN 10: 0160487706 ISBN 13: 9780160487705
Lingua: Inglese
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 6,45
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1996. Paperback. Very good clean copy. . . . .
EUR 1,98
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Como nuevo. : Este libro es una guía indispensable para mejorar el servicio al cliente. Ofrece técnicas actualizadas para trabajar con clientes difíciles, cumplir con sus expectativas y resolver problemas de manera efectiva. Con consejos prácticos y estrategias probadas, este libro ayuda a crear una ventaja de servicio duradera. Incluye capítulos sobre diferencias culturales y generacionales en los clientes, anécdotas y ilustraciones. EAN: 9780814473658 Tipo: Libros Categoría: Negocios y Economía Título: Delivering Knock Your Socks Off Service Autor: Performance Research Associates Editorial: Amacom Books Idioma: en Páginas: 199 Formato: tapa blanda.
EUR 2,76
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 2,85
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. A few small marks or stains to the page edges/pages . Minor shelf wear. Previous owners name inside the front page/cover.
EUR 5,49
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
Da: Solibri, Epone, Francia
EUR 2,51
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: fine. couverture souple, moyen format , très bon état. . 4827842 - Cultivons notre industrie: Un défi culturel, humain et territorial. Préface de Thierry Weil, Fondation Nationale Entreprise Et Performance, Fnep, Transvalor - Presses Des Mines, 2019.
Da: Solibri, Epone, Francia
EUR 2,51
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: fine. couverture souple, moyen format , très bon état. Exemplaire courbé. 3511472 - Cultivons notre industrie: Un défi culturel, humain et territorial. Préface de Thierry Weil, Fondation Nationale Entreprise Et Performance, Fnep, Transvalor - Presses Des Mines, 2019.
EUR 3,75
Convertire valutaQuantità: 2 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
Editore: High Performance People, LLC, 2008
ISBN 10: 0970039921 ISBN 13: 9780970039927
Lingua: Inglese
Da: medimops, Berlin, Germania
EUR 6,02
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
EUR 7,38
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Bush, John (illustratore). Fifth Edition. What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that don't.For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with:proven tips and strategies for exceeding customer needs and expectations,determining the right times to bend or break the rules,becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers,understanding cultural and generational differences,and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more.
EUR 1,64
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Editore: Lead Peak Performance, LLC, 2020
ISBN 10: 173604950X ISBN 13: 9781736049501
Lingua: Inglese
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
EUR 6,51
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.72.
Da: Better World Books Ltd, Dunfermline, Regno Unito
Prima edizione
EUR 5,38
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. 1st Edition. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Da: Better World Books Ltd, Dunfermline, Regno Unito
Prima edizione
EUR 5,38
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 5,39
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Bush, John (illustratore). Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 5,39
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Bush, John (illustratore). Ships from the UK. Used book that is in clean, average condition without any missing pages.
EUR 8,73
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.4.
EUR 6,03
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.87.
EUR 6,03
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.87.
EUR 6,06
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.87.
EUR 6,06
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.87.
EUR 5,91
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 2nd Edition. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 5,91
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 5,91
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. 2nd Edition. Ships from the UK. Used book that is in clean, average condition without any missing pages.
Editore: High Performance People, LLC, 2008
ISBN 10: 0970039921 ISBN 13: 9780970039927
Lingua: Inglese
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
EUR 1,42
Convertire valutaQuantità: 5 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 8,88
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Bush, John (illustratore). Fifth Edition. What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that don't.For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with:proven tips and strategies for exceeding customer needs and expectations,determining the right times to bend or break the rules,becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers,understanding cultural and generational differences,and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more.
Editore: Createspace Independent Publishing Platform, 2016
ISBN 10: 153931734X ISBN 13: 9781539317340
Lingua: Inglese
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
EUR 9,84
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.41.
EUR 4,40
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.