Performance research associates (64 risultati)
- Brossura
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Discreto
EUR 1,53
EUR 3,46 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library…or without dustjacket.
- Brossura
Da: Orion Tech, Kingwood, TX, U.S.A.Orion Tech
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 5,36
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
paperback. Condizione: Good.
- Brossura
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 5,88
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Bush, John (illustratore).
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 5,89
Spedizione gratuitaSpedito in U.S.A.Quantità: 3 disponibili
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bush, John (illustratore).
- Brossura
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.Once Upon A Time Books
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Buono
EUR 2,41
EUR 3,46 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
- Brossura
Da: ZBK Books, Carlstadt, NJ, U.S.A.ZBK Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,06
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: good. Fast & Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Bush, John (illustratore).
101 Activities for Delivering Knock Your Socks off Service
Applegate, Jill, Performance Research Associates Staff, Thomas, Ann
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,18
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.ThriftBooks-Phoenix
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,25
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bush, John (illustratore).
- Brossura
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.ThriftBooks-Dallas
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,25
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bush, John (illustratore).
- Brossura
Da: ThriftBooks-Reno, Reno, NV, U.S.A.ThriftBooks-Reno
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,25
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bush, John (illustratore).
- Brossura
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.ThriftBooks-Atlanta
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,25
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Bush, John (illustratore).
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,26
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. 4 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,26
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Very Good. 4 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: Lighthouse Books and Gifts, Lincoln, NE, U.S.A.Lighthouse Books and Gifts
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 1,80
EUR 4,59 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Soft cover. Condizione: Very Good. 3rd Edition. This trade sized paperback book on providing stellar service is in great shape and looks new. The covers are shiny with no wear or marks. The spine is very tight with no wear or creases. The pages are white with no wear or marks. 36 chapters in four parts: The Fundamentals, The How… Tos, Problem Solving, and Taking Care of You. 184 pages.
- Brossura
Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,75
Spedizione gratuitaSpedito in U.S.A.Quantità: 2 disponibili
Condizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
- Brossura
Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Come nuovo
EUR 6,75
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
- Brossura
Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 6,75
Spedizione gratuitaSpedito in U.S.A.Quantità: 2 disponibili
Condizione: Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
- Brossura
Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 7,20
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Very Good. Very Good condition. 20th Anniversary edition. 5th edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bush, John (illustratore).
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,26
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.Better World Books
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 6,26
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Brossura
Da: HPB Inc., Dallas, TX, U.S.A.HPB Inc.
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 5,57
EUR 3,28 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.
- Brossura
Da: WorldofBooks, Goring-By-Sea, WS, Regno UnitoWorldofBooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 3,39
EUR 6,59 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Paperback. Condizione: Very Good. What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned b…usiness training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont. For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with: proven tips and strategies for exceeding customer needs and expectations, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers, understanding cultural and generational differences, and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Bush, John (illustratore).
- Brossura
Da: Books From California, Simi Valley, CA, U.S.A.Books From California
Contatta il venditoreVenditore con 4 stelleCondizione: Usato - Molto buono
EUR 6,99
EUR 4,37 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
paperback. Condizione: Very Good. Bush, John (illustratore).
- Brossura
Da: Wonder Book, Frederick, MD, U.S.A.Wonder Book
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 11,70
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
- Brossura
Da: Better World Books Ltd, Dunfermline, Regno UnitoBetter World Books Ltd
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 5,67
EUR 5,88 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Condizione: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Bush, John (illustratore).
Delivering Knock Your Socks Off Service : 20th Anniversary Edition
Performance Research Associates (COR); Bush, John (ILT); Thomas, Ann (EDT); Applegate, Jill (EDT)
- Brossura
Da: GreatBookPrices, Columbia, MD, U.S.A.GreatBookPrices
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 9,35
EUR 2,31 spedizioneSpedito in U.S.A.Quantità: 4 disponibili
Condizione: good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers. Bush, John (ill…ustratore).
- Brossura
Da: Textbooks_Source, Columbia, MO, U.S.A.Textbooks_Source
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 8,30
EUR 3,49 spedizioneSpedito in U.S.A.Quantità: 4 disponibili
paperback. Condizione: Good. Fifth. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). Bush, John (illustratore).
Altre immagini- Brossura
Da: Von Kickblanc, Seattle, WA, U.S.A.Von Kickblanc
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Quasi ottimo
EUR 0,88
EUR 8,75 spedizioneSpedito in U.S.A.Quantità: 2 disponibili
Encuadernación de tapa blanda. Condizione: Muy bien. 4ª Edición. Muy bueno/ Very good.
- Brossura
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Buono
EUR 11,36
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
- Brossura
Da: Lexington Books Inc, Idaho Falls, ID, U.S.A.Lexington Books Inc
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 8,79
EUR 5,03 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Paperback. Condizione: Very Good. Contents are tight and clean. Bush, John (illustratore).
