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Editore: Pfanneberg; 1. Edition (1. Juni 2024), 2024
ISBN 10: 3805708416 ISBN 13: 9783805708418
Da: Rarewaves.com USA, London, LONDO, Regno Unito
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Aggiungi al carrelloPaperback. Condizione: Brand New. German language. 7.56x0.63x10.28 inches. In Stock.
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Editore: Pfanneberg Fachbuchverlag Apr 2025, 2025
ISBN 10: 3805708491 ISBN 13: 9783805708494
Da: Wegmann1855, Zwiesel, Germania
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Aggiungi al carrelloPaperback. Condizione: Neu. Gebraucht - Wie neu Unbenutzt, wie neu, als Remittende gekennzeichnet. 320 pp. Deutsch.
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Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 125,24
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - In the present, slightly revised dissertation, the importance of individual care intensity is examined from the perspective of the hotel-specific service of attending to hotel guests. This involves analyzing how culture, historical industry developments, and training-relevant skills and behaviors have influenced the evolution of hotel-specific services. Based on the research question, 'What significance does care intensity have for the provision of personal services ', the aim is to understand, using the example of hotel-specific personal guest care in hotels, the value it should have for guest loyalty and the quality of relationships between hotel guests, hotel employees, and the hotel operation.The results include, on the one hand, a reassessment of personal guest care as a hotel-specific service and the establishment of the Guest Quadrant as a holistic guest care model; and on the other hand, the opportunity for hotel employees, owners, and/or operators to diagnose the individual care intensity of hotel guests from the perspective of Guest Centricity and Guest Care using proposed skills, calculation methods, and assessment tools.
Lingua: Tedesco
Editore: Geiger-Verlag - eine Marke der LINUS WITTICH Medien KG, 1989
ISBN 10: 3892643709 ISBN 13: 9783892643708
Da: Versandantiquariat Felix Mücke, Grasellenbach - Hammelbach, Germania
EUR 3,28
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Aggiungi al carrellohardcover. Condizione: Gut. 148 Seiten; Artikel stammt aus Nichtraucherhaushalt! DB6676 Sprache: Deutsch Gewicht in Gramm: 1.
Lingua: Tedesco
Editore: Geiger-Verlag - eine Marke der LINUS WITTICH Medien KG, 1989
ISBN 10: 3892643709 ISBN 13: 9783892643708
Da: Versandantiquariat Felix Mücke, Grasellenbach - Hammelbach, Germania
EUR 3,28
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Aggiungi al carrellohardcover. Condizione: Befriedigend. 148 Seiten; Artikel stammt aus Nichtraucherhaushalt! M19644 Sprache: Deutsch Gewicht in Gramm: 1.
Lingua: Tedesco
Editore: Geiger-Verlag - eine Marke der LINUS WITTICH Medien KG, 1989
ISBN 10: 3892643709 ISBN 13: 9783892643708
Da: Versandantiquariat Felix Mücke, Grasellenbach - Hammelbach, Germania
EUR 15,89
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Aggiungi al carrelloGebundene Ausgabe. Condizione: Befriedigend. 148 Seiten; Artikel stammt aus Nichtraucherhaushalt! EQ4132 Sprache: Deutsch Gewicht in Gramm: 500.
Da: Versandantiquariat Felix Mücke, Grasellenbach - Hammelbach, Germania
EUR 15,89
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EUR 18,70
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. Hotel & Gast, 3. Ausbildungsjahr, Hotelfachleute | Fachwissen Hotel - Restaurant - Küche | Hans-Peter Sattler (u. a.) | Taschenbuch | 320 S. | Deutsch | 2025 | Pfanneberg Fachbuchverlag | EAN 9783805708494 | Verantwortliche Person für die EU: Verlag Europa-Lehrmittel, Produkt- Sicherheit, Düsselberger Str. 23, 42781 Haan, produktsicherheit[at]europa-lehrmittel[dot]de | Anbieter: preigu.
Lingua: Tedesco
Editore: Pfanneberg Fachbuchverlag Apr 2025, 2025
ISBN 10: 3805708491 ISBN 13: 9783805708494
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 18,70
Quantità: 2 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware.
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Lingua: Tedesco
Editore: Pfanneberg; 1. Edition (1. Juni 2024), 2024
ISBN 10: 3805708416 ISBN 13: 9783805708418
Da: Rarewaves.com UK, London, Regno Unito
Prima edizione
EUR 26,60
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Prima edizione
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Aggiungi al carrelloCondizione: Sehr gut. Zustand: Sehr gut | Seiten: 423 | Sprache: Deutsch | Produktart: Bücher | Keine Beschreibung verfügbar.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 79,99
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. Neuware - In der vorliegenden, geringfügig überarbeiteten Dissertation, wird die Bedeutung der individuellen Betreuungsintensität aus der Perspektive der hotelspezifischen Dienstleistung der Betreuung von Hotelgästen untersucht. Hierzu wird analysiert, wie Kultur, historische Branchenentwicklungen und ausbildungsrelevante Kompetenzen und Verhaltensweisen die Entwicklung der hotelspezifischen Dienstleistungen beeinflusst haben. Basierend auf der Forschungsfrage 'Welche Bedeutung hat die Betreuungsintensität für die Erbringung von persönlichen Dienstleistungen ' ist es das Ziel, am Beispiel der hotelspezifischen persönlichen Gästebetreuung im Hotel zu verstehen, welchen Stellenwert diese für die Gästebindung und die Beziehungsqualität zwischen Hotelgästen, Hotelmitarbeitern und Hotelbetrieb haben sollte. Als Ergebnisse stehen einerseits die Neubewertung der persönlichen Gästebetreuung als hotelspezifische Dienstleistung, die Etablierung des Gästequadranten als ganzheitliches Gästebetreuungsmodell sowie andererseits die Möglichkeit für Hotelmitarbeiter, Hotelbesitzer und/oder -betreiber, die individuelle Betreuungsintensität von Hotelgästen mithilfe vorgeschlagener Fähigkeiten, Berechnungsmethoden und Beurteilungsinstrumenten aus der Perspektive von Guest Centricity und Guest Care diagnostizieren zu können.
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EUR 94,25
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Da: Basi6 International, Irving, TX, U.S.A.
Condizione: Brand New. New. US edition. Print on demand title. Delivery takes 20-25 days.
Lingua: Inglese
Editore: Springer, Springer Vieweg Sep 2025, 2025
ISBN 10: 365848960X ISBN 13: 9783658489601
Da: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Germania
EUR 117,69
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -In the present, slightly revised dissertation, the importance of individual care intensity is examined from the perspective of the hotel-specific service of attending to hotel guests. This involves analyzing how culture, historical industry developments, and training-relevant skills and behaviors have influenced the evolution of hotel-specific services. Based on the research question, 'What significance does care intensity have for the provision of personal services ', the aim is to understand, using the example of hotel-specific personal guest care in hotels, the value it should have for guest loyalty and the quality of relationships between hotel guests, hotel employees, and the hotel operation.The results include, on the one hand, a reassessment of personal guest care as a hotel-specific service and the establishment of the Guest Quadrant as a holistic guest care model; and on the other hand, the opportunity for hotel employees, owners, and/or operators to diagnose the individual care intensity of hotel guests from the perspective of Guest Centricity and Guest Care using proposed skills, calculation methods, and assessment tools. 488 pp. Englisch.
Da: preigu, Osnabrück, Germania
EUR 104,80
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Aggiungi al carrelloTaschenbuch. Condizione: Neu. The Importance of the Level of Care for Personal Services | Personal Guest Service in the Context of Guest Centricity and Guest Care | Hans-Peter Sattler | Taschenbuch | xxi | Englisch | 2025 | Springer | EAN 9783658489601 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu Print on Demand.
Lingua: Inglese
Editore: Springer, Springer VS Sep 2025, 2025
ISBN 10: 365848960X ISBN 13: 9783658489601
Da: buchversandmimpf2000, Emtmannsberg, BAYE, Germania
EUR 117,69
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. This item is printed on demand - Print on Demand Titel. Neuware -In the present, slightly revised dissertation, the importance of individual care intensity is examined from the perspective of the hotel-specific service of attending to hotel guests. This involves analyzing how culture, historical industry developments, and training-relevant skills and behaviors have influenced the evolution of hotel-specific services. Based on the research question, What significance does care intensity have for the provision of personal services , the aim is to understand, using the example of hotel-specific personal guest care in hotels, the value it should have for guest loyalty and the quality of relationships between hotel guests, hotel employees, and the hotel operation.The results include, on the one hand, a reassessment of personal guest care as a hotel-specific service and the establishment of the Guest Quadrant as a holistic guest care model; and on the other hand, the opportunity for hotel employees, owners, and/or operators to diagnose the individual care intensity of hotel guests from the perspective of Guest Centricity and Guest Care using proposed skills, calculation methods, and assessment tools.Springer-Verlag KG, Sachsenplatz 4-6, 1201 Wien 488 pp. Englisch.