Spinley (86 risultati)

Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

paperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

hardcover. Condizione: very good. Condizione sovraccoperta: good. vii + 208pp. plus ads. 8vo, green cloth, d.w.; ownership signature front free endpaper, dust wrapper stained and torn. London: Routledge & Kegan Paul, (1953). A very good copy in a good dust wrapper. International Library of Sociology and Social Reconstruction.…

Condizione: As New. Unread book in perfect condition.

Condizione: Good. 1953. First Edition. 208 pages. No dust jacket. Green cloth. Pages are lightly tanned at the edges, with light foxing. Occasional thumb marks to pages edges. Binding has remained firm. Inscription to front endpaper. Boards have slight shelf wear with bumping to corners. Spine ends are a little crushed. Light tanning to spine and edges. Boards are slightly bowed. Slight forward lean to text block.…

Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN.

Condizione: New.

Condizione: New.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: As New. Unread book in perfect condition.

Condizione: New. pp. 216 1st Edition.

Condizione: New.

Paperback or Softback. Condizione: New. The Customering Method: From CX Dogma to Customer Science. Book.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New. pp. 216.

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Condizione: New. 2014. 1st Edition. paperback. . . . . .

Paperback. Condizione: New. Despite the promise of enhanced customer engagement through new technology, consumer trust has suffered widespread collapse and annual corporate losses are in the trillions. This book exposes the faulty foundation of the populist Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and details an alternative - industrial - approach to the customer asset base.Aarron Spinley is recognized as a foremost mind in the realm of customer science and strategy. His work helps us to understand - and extract - customer value based on evidence, and in so doing, influences our relationship with technology for better results. The Customering Method marries the sciences and managerial precedent with contemporary capability: optimizing the intersection with marketing, mitigating risk and attrition rates, increasing sales propensity, and restoring profitability. Throughout, Spinley provides practical examples that are relatable, actionable, and defensible.These concepts have already influenced senior leaders, CEOs, chief marketing officers, and directors of customer experience across many organizations. Now in published form, this is perhaps the most important book in the field for decades.…

Condizione: New.

Condizione: New.

Condizione: New. In English.

Condizione: New.

8°, original cloth binding. 1. ed. 208, 15 p. Shelfmark, stamped, otherwise fine copy. Sprache: Englisch Gewicht in Gramm: 0.

paperback. Condizione: New.

Paperback. Condizione: Brand New. reprint edition. 216 pages. 8.40x5.40x0.60 inches. In Stock.

Condizione: New. 1st edition NO-PA16APR2015-KAP.

Condizione: New.