Da: California Books, Miami, FL, U.S.A.
EUR 14,13
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 13,86
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: Chiron Media, Wallingford, Regno Unito
EUR 10,98
Quantità: 10 disponibili
Aggiungi al carrelloPF. Condizione: New.
Da: PBShop.store US, Wood Dale, IL, U.S.A.
EUR 15,93
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Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: AHA-BUCH GmbH, Einbeck, Germania
EUR 7,99
Quantità: 1 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Druck auf Anfrage Neuware - Printed after ordering - Much has been written about trust. Despite the fact that there is a general understand-ing of how important trust is in interpersonal and business relations it becomes obvi-ous that this construct remains somewhat indistinct when it comes to pinning down how trust is build or destroyed, how levels of trust can be measured precisely and how trust can be restored if it has deteriorated.Therefor this research makes use of an earlier model by Kreikenberg (2013) which pro-vides one of the most comprehensive models for measuring trust via seven trust-build-ing factors in five trust-dimensions. This model, due to its complexity, has been adapted and simplified. Moreover, the model was enhanced to include an empirical approach to detect trust building measures to restore trust.The adapted model was put to an empirical test on the Volkswagen Diesel Exhaust Scandal of 2015 with VW-customers. Findings show that the adapted model could pro-vide results on which dimensions and factors show a deterioration of trust and simul-taneously how trust gaps detected could be filled via measures proposed by custom-ers.Although this research must be called explorative, results give some indication that the new model appears to work satisfactory and should be put to further empirical tests in other companies and industry to find further proof for a general applicability.
Da: PBShop.store UK, Fairford, GLOS, Regno Unito
EUR 14,61
Quantità: Più di 20 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: preigu, Osnabrück, Germania
EUR 7,99
Quantità: 5 disponibili
Aggiungi al carrelloTaschenbuch. Condizione: Neu. Measuring and Restoring customer trust | An explorative research based on the VW Diesel gate scandal | Simon Stotz (u. a.) | Taschenbuch | Kartoniert / Broschiert | Englisch | 2022 | Books on Demand GmbH | EAN 9783755724292 | Verantwortliche Person für die EU: preigu GmbH & Co. KG, Lengericher Landstr. 19, 49078 Osnabrück, mail[at]preigu[dot]de | Anbieter: preigu.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 77,66
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 77,66
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Lingua: Tedesco
Editore: Springer-Verlag Berlin and Heidelberg GmbH and Co. KG, DE, 2012
ISBN 10: 3642882293 ISBN 13: 9783642882296
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 115,49
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. 5. Auflage 1983.
Da: Rarewaves.com UK, London, Regno Unito
EUR 106,47
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. 5. Auflage 1983.