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Paper. Condizione: Fine. Trade Paperback.

Paperback. Condizione: Very Good. The New Conceptual Selling has turned conventional sales thinking on its head by offering powerful, practical lessons that break down the boundaries of traditional product pitch selling. Based on the world-renowned Miller Heiman sales training programme, which has been adopted by some of the world's top companies, it is a thoroughly validated systematic process that has been shown to produce immediate, significant and reliable sales increases. Through listening to the customer and identifying their 'concept', it will teach sales directors, managers and executives how to identify customers' real needs, tailor every sale to one specific client, and earn and maintain credibility. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Aimed at applicants for graduate or managerial jobs, How to Pass Advanced Verbal Reasoning Tests addresses the rising demand for more difficult preparation material. Offering unbeatable score-improving practise for online or pen and paper tests, it will help you to prepare thoroughly and impress your potential employer. With over 550 practice questions and answers available, covering all the major types of advanced verbal reasoning, along with explanations of scores to help you improve, How to Pass Advanced Verbal Reasoning Tests contains everything you need to know to stand out from the crowd. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. For assessors of QCF qualifications and NVQs, verifiers, school and FE college teachers, providers of training and work-based learning and those working towards PTLLS, CTLLS, DTLLS teaching qualifications, The Vocational Assessor Handbook contains a detailed guide to the following QCF units for assessment and internal quality assurance (verification) enabling readers to: -Understand the Principles and Practices of Assessment (Knowledge and Understanding Unit) -Assess Occupational Competence in the Work Environment -Assess Vocational Skills, Knowledge and Understanding -Understand the Principles and Practices of Internally Assuring the Quality of Assessment (Knowledge and Understanding Unit) -Internally Assure the Quality of Assessment -Plan, Allocate and Monitor Work in Your Own Area of Responsibility Packed with the most up to date, detailed and reliable guidance, this is the only book for assessors and verifiers of vocational qualifications and is essential reading for anyone involved in vocational education. Previously published as The NVQ Assessor, Verifier and Candidate Handbook. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. This pioneering work from leadership expert John Adair has transformed our understanding of how leadership works and how executives can become business leaders. Accessible guidance on exactly what you need to become a leader is presented in the form of a dialogue with a young business executive, and each fundamental aspect of leadership is discussed including the qualities of leadership, leadership styles, leadership functions, the difference between leadership and management, and strategic leadership. Not Bosses But Leaders is a timeless work of great vision with a solid practical core. Thought provoking and definitive, it springs from the day-to-day realities of management, and will enable you to greatly improve your leadership skills. It is the study of what a leader actually has to do. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. This revised and updated guide to office management, Organised Executive describes the techniques that busy managers can use to increase productivity, reduce wastage and ensure efficiency. It covers such areas as time management, administration, meetings and the reduction of paperwork. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Learn to Drive is long established as one of the most popular, best-selling guides to preparing for your driving test - and now it's even better. This new edition of Learn to Drive contains all you need in one book. Fully revised and updated, it is the only book available that includes advice on both the practical and theory tests, as well as the Highway Code. Full colour throughout and with over 500 brand new illustrations, this essential guide is designed to be as user-friendly as possible and will ensure that you are well prepared for both tests. It covers: getting to know the car; the first steps in learning to drive; handling all the manoeuvres; using common sense and avoiding danger; coping with higher speeds; dealing with difficult situations and basic maintenance. By following the carefully structured step-by-step programme in Learn to Drive, you can boost your confidence and improve your chances of passing first time. For half the cost of a driving lesson, you can immediately improve your chances of success! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. How to be an Even Better Manager has sold over 130,000 copies sold worldwide, and has been translated into 17 languages. This ninth edition of the best-selling guide covers over 60 essential topics across the three key areas in which any manager needs to be competent: managing people; managing activities and processes; and managing and developing yourself. Armstrong takes the reader through these key areas in detail, outlining their relevance to real-life situations. Thoroughly revised and updated, with ten new chapters providing timely advice on topics such as coaching, developing emotional intelligence, innovating and effectively using financial ratios and balance sheets, this is an invaluable handbook for current and aspiring managers. How to be an Even Better Manager provides sound guidelines that will help you to develop a broad base of managerial skills and knowledge, based on the theory that to become a better manager you need to know: what management is about; the aims and purposes of management and leadership and the distinction between them; and achieve change and provide direction. With advice on troubleshooting and eradicating problems in your team, How to be an Even Better Manager is an essential resource whatever your level of experience. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. An insight into how your board and its directors should be organized and run for maximum effectiveness. The use of these standards should help directors improve the overall performance of their board and its individual members, and enhance the success of the company as a whole.;The text applies to all boards of UK organizations, regardless of size or type, and should be relevant to every company director. It is based on a study of boardroom good practice, and represents a collective view of company directors drawn from a very broad cross-section of companies. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. The 30 Day MBA demonstrates that going to business school is not the only way to acquire an MBA skill set - and that there are ways to gain the same knowledge, while saving both time and money. Each of the chapters in the book covers the essential elements of each of the core disciplines in a top MBA programme. The subjects covered include accounting, business history, business law, economics, entrepreneurship, ethics & social responsibility, finance, marketing, operations, organisational behaviour, personal development, quantitative & qualitative research and strategy. This practical guide also incorporates external reading and resources, online library and information sources, case examples and links to online self-assessment tests to help you keep track of your learning achievements. The 30 Day MBA will enable you to take part in strategic decision making within your company, on an equal footing with MBA graduates. This accessible and in-depth new title places MBA skills within reach of all professionals in both large and small organisations and is essential reading. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Soft cover. Condizione: Very Good. No Jacket. First Printing. Scant edgewear, clean interior. Size: Trade Paperback. Book.

Paperback. Condizione: Very Good. All trainee teachers in England and Wales have to sit numeracy and literacy skills tests in order to achieve Qualified Teacher Status (QTS) which permits them to continue or start teaching. How to Pass the QTS Numeracy and Literary Skills Tests includes both literacy and numeracy revision and mock tests. The numeracy section starts at a low level and includes a diagnostic test, a maths review, mental and general arithmetic practice, and revision of statistics. It gives the reader a good grounding in the skills needed to pass the test, particularly if maths has always been a weak subject or hasn't been revised in years. The literacy section includes practice material on spelling, punctuation, grammar and comprehension. It highlights the areas where people commonly have problems, and provides easy to follow explanations and practice questions and answers. Online supporting resources for this book include MP3 audio files to test mental arithmetics and sample numeracy tests. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. How to Pass Professional Level Psychometric Tests contains a wealth of practice questions to help prepare you for exactly the type of tests you will face in recruitment assessments for professional careers. A staggering 650 questions and answers, consisting of 20 timed practice tests reflect real life exams favoured by the most popular organisations. It is particularly useful for those facing aggressive psychometric tests, particularly candidates for careers in IT, management and finance. Also including practice questions for common verbal reasoning and numerical tests, How to Pass Professional Level Psychometric Tests provides essential help and preparation to improve your score and gain the competitive edge over the competition. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. For anyone looking at starting their career, or changing jobs, the A-Z of Careers and Jobs is a goldmine of highly relevant data on today's career opportunities. Looking at over 300 occupations, the book not only tells you about the jobs available but also describes the skills employers are looking for and the type of qualifications and training you need to succeed in your chosen career path. Editor Susan Hodgson, formerly Head of Careers Service at London South Bank University, provides a host of background detail including sector information, useful websites for further research, details on starting salaries and valuable contact data. She ensures that the book provides in one source all the information you need to make an informed career choice. Published in association with The Times, and now in its 14th edition, the A-Z of Careers and Jobs is the reference source of choice for anyone who is starting out on - or looking to change - their career. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Inspirational leaders make us want to achieve more. They persuade us to their cause, win our active support, help us to work better together and make us feel proud to be part of the teams they create. In short, how well you perform as a leader depends on how well you communicate. So if we want to be better leaders ourselves, how do we communicate in a way that inspires? Shortlisted for the 2014/15 CMI Management Book of the Year Award, Communicate to Inspire is an essential manual for any aspiring leader, answering these key practical questions. Kevin Murray presents a model that charts the leadership process and draws stories from the years of experience he has had coaching top leaders from a wide range of organizations. He examines and analyzes some of the key successes (and failures) in leadership and provides a unique and successful model for developing your own leadership skills. Online supporting resources for this book include a supplement article from the author. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Learn from one of the bestselling books on sales ever published, which has cemented itself as the must-read for any sales or marketing professional, written by leaders at Miller Heiman - the global lead in sales and development. Strategic Selling presented the idea of selling as a joint venture, introducing the influential concept of 'win-win' and making it one of the bestselling books on sales ever published. The response to 'win-win' was immediate and fundamentally changed sales and marketing with its rejection of manipulative tactics, in turn positioning Miller Heiman as a global leader with the most prestigious client list in the industry. Now, learn from the latest, third edition of this genuine business classic with The New Strategic Selling which confronts the rapidly changing world of B2B sales including: - Real-world examples - Strategies for confronting the competition - New content on the most common challenges and questions from the Miller Heiman workshop The New Strategic Selling remains essential reading for any sales directors, managers or executives in any type of company and industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Minutes are vital to the success of any meeting. Participants rely on them for information they may have missed, the action points act as a timely reminder, and those who could not attend can see what was decided in their absence. Minute-taking is often seen as a secretarial job, but this is not necessarily the case as the responsibility can fall to anyone. Taking Minutes of Meetings provides all the necessary support for the minute-taker. Reliable, accessible advice is given on important topics such as: setting up a meeting; sections of a meeting; the agenda; personal preparation; taking notes; the minutes; recording decisions and actions. Minute-taking can appear daunting, but this practical guide provides you with the knowledge of your role and responsibilities, so that you can efficiently complete the task with confidence. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Creative people from all walks of life experience difficulties with organization and time-keeping. This practical guide explains how to devise organizational methods, both at home and in the office, which are in harmony with the way creative people feel and act. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; successful networking. With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every time. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Everyone wants to start their own business and there are many of books telling you how to go about it. The only trouble is that many of them are simply wrong. The Rebel Entrepreneur by Financial Times journalist Jonathan Moules explains why, in many cases, the received wisdom on entrepreneurship just isn't the best way of doing things. Full of examples of successful entrepreneurs, who've made the grade by doing things differently, this book will show you: - Why you don't need to stick to a business plan; - There's nothing wrong with learning from the ideas of others ; - Why, if things get tough, you should put your prices up; - How cutting costs can kill your business. The Rebel Entrepreneur is the alternative guide to starting your own business and succeeding that no entrepreneur can afford to be without. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. An in-depth examination of the rise of the major supermarkets. The authors assert that retailers, managers and students can all learn from the trailblazing companies which have led the way in the area of competencies, competitive strategies, marketing, internationalization and customer service. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. As ever, the onus is on brands to find compelling ways to earn the attention of the consumer. Yet content scarcity has given way to overload, fixed channels have dissolved into fluid networks, and audiences have become participants in consumer-driven conversations. This shift requires a new course of action for brands; it demands new marketing imperatives. Paid Attention is a guide to modern advertising ideas: what they are, why they are evolving and how to have them. Spanning communication theory, neuroscience, creativity and innovation, media history, branding and emerging technologies, it explores the strategic creation process and how to package ideas to attract the most attention in the advertising industry. Packed with real-world examples of advertising campaigns for companies including Sony, Red Bull, HP and many more, Paid Attention provides a robust model for influencing human behaviour. Referencing a wide body of theory and praxis, from behavioural economics and sociology to technology and even science fiction, Faris Yakob maps advertising onto a wider analysis of culture. Containing practical advertising and branding templates, including a new advertising planning toolkit, it is ideal for students and practitioners looking to get noticed in today's cluttered marketplace. Online resources include additional toolkits with advice, techniques and best practice on brand behaviour, new ideas and effective communication. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Despite the vast expenditure reserved for direct marketing nowadays, this popular marketing method is barely understood. The author brings clarity to this important area by focusing on his own techniques which have been tried and tested successfully by businesses all around the world. The specific role of direct marketing is examined and put into perspective as part of an overall business strategy. Written in a clear, witty and lively style, it offers accessible advice on the relevant techniques necessary to plan and execute a dynamic and far-reaching campaign. It also reveals how to extract the most benefit from the inevitable success of such a campaign. A variety of common marketing problems are analysed and appropriate solutions are offered. Issues discussed include: planning clearly, reaching the right audience, turning ideas into brilliant campaigns, choosing the correct agency. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. The Telegraph Tax Guide is the UK's bestselling tax handbook, containing everything you need to know about completing a self-assessment tax return for the 2023/24 financial year. With advice on how to complete self-assessment tax returns and a number of tax saving tips, this indispensable book includes: - Key changes from the Budget and Treasury Statements - Dealing effectively with HM Revenue and Customs - Worked illustrations showing you how to complete your tax submission - How living or working abroad affects the tax that you pay - Tax saving tips which help you save money Whether you are self-employed, work part time or full time, are unemployed or retired, if you pay tax then The Telegraph Tax Guide is invaluable. It helps ensure that you are as tax efficient as possible, offering practical advice, timetables and examples that make the complex and challenging world of tax returns easier to understand. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Whether it is a relaxing, action-packed or financially rewarding retirement you are planning for, this is the book for you. Fully revised and updated, The Good Retirement Guide 2020 is packed with hundreds of useful hints, tips and insights into your retirement preparation. In retirement, personal ambitions can be realized and new experiences enjoyed, yet with so much to consider, people are often unsure how best to plan for their future. The scope for concern and confusion is even greater with the uncertain economic and political climate, changing retirement ages, the pressures of an ageing population, and evolving pension rules. Making the most out of retirement by changing to a new career, or starting your own business, only adds to the plethora of retirement options. The Good Retirement Guide 2020 is an indispensable book that you will refer to again and again, offering clear and concise suggestions on a broad range of subjects for pre-retirement planning in the UK. Including information on: finance (investments, pensions, annuities and drawdown, benefits and tax), housing, health, holidays, starting a business and looking after elderly parents, this book will help you to save more, live better, and be happier. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. With the rise of political unrest, protectionism and economic uncertainties, business leaders must assess, react and strategize rapidly, with enough responsiveness to re-calibrate should circumstances change. The Agile Leader exposes how leaders can safely guide their teams to organizational stability and prosperity through agile leadership and building an agile culture. When presented with key moments of choice, agility allows them to move quickly and responsively, and offer coping strategies for this unprecedented rate of change. By adopting agile ways of working that focus on facilitating mental agility, ruthlessly prioritizing, devolving decision-making and investing in customer research, leaders enable organizational learning and drive innovation. With globally diverse and exciting case studies from top businesses including the British Fashion Council, Standard Chartered and Three, Dr Simon Hayward distils years of leadership research and consultancy work into an actionable agile leadership programme, which will deliver effective results for your business. The Agile Leader is an invaluable book for leaders looking to adapt and continuously evolve to match a complex business world. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Winner of the CMI Management Book of the Year Awards in the 2012/2013 New Manager category, The Leadership Skills Handbook from best-selling author Jo Owen reveals the essential skills you need to be an effective leader. It shows you what works in practice, not in theory, in crucial areas such as people skills, career skills, mindset skills, organization skills, personal values and behaviours. Each skill is presented in a concise, easy to follow format, with an accompanying framework to help you deploy it in your own life. The skills are about the real challenges real leaders have to master, and as you observe and record real-life examples of skills in action, you will be developing your own unique formula for success in the context that matters to you. Based on research from over a thousand leaders throughout the world at all levels in the public, private and voluntary sectors, it identifies the practical skills to make you even more successful, and offers guidance on all key topics. This completely revised fourth edition of The Leadership Skills Handbook includes brand new content on some of the most challenging skills that successful leaders need to master through three new sections on financial skills (including budgeting, costs, pricing and creating an investment case), political skills (including influencing, negotiating, networking and partnering) and the art of strategy (including strategic models, understanding the customer, marketing, pricing and advertising). This indispensable guidance will boost your confidence, technical abilities and give you the edge on your peers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Condizione: Very Good. Praise and Reviews The expert advice provided here gives every would-be worker the chance to get the job they really want. 'Rebecca Corfield's step-by-step guide will make you feel more in control of the process.' The Evening Standard The new edition of this best-selling guide will be welcomed by job-seekers of every kind, from school leavers to older people wishing to return to work after a career break. The book proceeds from the fact that each CV is unique to its subject, showing how different CVs can perform better for both different levels of ability, types of work and backgrounds and in different situations, especially for those seeking the all-important first job. It analyses the content and presentation of a well-prepared CV, using examples to demonstrate what an invaluable asset a good one can be. Complete with a blank template to get readers started and a comprehensive checklist of do's and don'ts, the expert advice provided here gives every would-be worker the chance to get the job they really want. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.