milwaukee asq quality press (26 risultati)

Hard Cover. Condizione: vg+. 5th ptg.; vi + 210 pages including index. Hardcover.

Soft cover. Condizione: New. No Jacket. New. Simplified project management for the Quality Professional.

Hardcover. Condizione: Fine. Condizione sovraccoperta: Fine. 1st Edition. Fine in fine dust jacket. SIGNED and inscribed/dated by editor Hart on title page (inscribee's name is inked out). 1st edition, 1st printing, complete number line. Essentially as new. Essays on the subject of urban revitalization. 306 p. Hart is a past vice president of the American Society of Quality Control. Cooley is a writer in the construction industry. Rare signed. Where possible, all books come with dust jacket in a protective mylar sleeve, sealed in a ziplock bag, wrapped in bubble wrap, shipped in a box. SIGNED by editor(s).

Hardcover. Condizione: As New. No Jacket. 1st Edition. In As New condition. Signed by Author(s).

Condizione: very good. Second Edition. 336, illus., references, index. Foreword by Ryal Poppa, Chairman, President, Chief Executive Officer, StorageTek. This work is an important snapshot of the Total Quality movement, and as the Second edition, incorporates many of the salient observations from business at the tail end of the 20th century.

Paperback. Condizione: Near Fine condition. NOT a library discard (illustratore). 4th printing of the 2006 Second Edition. Milwaukee, Wisconsin: ASQ Quality Press, 2009. Complete with AS NEW supplementary CD-ROM in a clear plastic pouch at the end. Near Fine condition. Flat, uncreased spine. Bright and shiny. Square and tight. Only light shelfwear to the cover. NO owner's name or bookplate. NOT a library discard. NOT a remainder. Pages are clean and unmarked. Bound in the original green and black wraps. Oversize Softcover. 8.5" wide by 10.75" tall. This large book may require SUBSTANTIAL extra postage for International shipments, but only the standard charge for priority or media mail. From the publisher: "This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates (that can also be found on an accompanying CD-ROM). The examples used are general enough to apply to any industry or market. The layout of the book has been designed to help speed your learning. Throughout, the authors have split the pages into two halves: the top half presents key concepts using brief languagealmost keywordsand the bottom half uses examples to help explain those concepts. A roadmap in the margin of every page simplifies navigating the book and searching for specific topics. The book is suited for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. Contents: Chapter 1 Practical Problem Solving Chapter 2 Root Cause Analysis Chapter 3 Tools for Problem Understanding Chapter 4 Tools for Problem Cause Brainstorming Chapter 5 Tools for Problem Cause Data Collection Chapter 6 Tools for Problem Cause Data Analysis Chapter 7 Tools for Root Cause Identification Chapter 8 Tools for Root Cause Elimination Chapter 9 Tools for Solution Implementation Chapter 10 How to Select the Right Tool Chapter 11 Example Cases Further Reading and Additional Resources Index.". 4th printing of the 2006 Second Edition. Oversize Softcover. Near Fine condition. Illus. by NOT a library discard. xiv, 223pp. Great Packaging, Fast Shipping.

Soft cover. Condizione: Fine. Condizione sovraccoperta: Fine. & Chapters, 1. ISO 9001 and Small and Medium Sized Business, 2. ANSI/ISOI/ASQ Q9001-2000 Clause 4 Quality Management system 3. Clause 5 Managemnet Responsibility, 4. Clause 6 Resource Management, 5. Clause 7, Product Realization, . 6. Clause 8, Measurement, Analysis and Improvement, 7. A Sample Quality Manual, xiii and 154 pages.,.

Paperback. Condizione: Good. Condizione sovraccoperta: None.

Softcover. Condizione: Very Good. Condizione sovraccoperta: No Dust Jacket. Later Printing. Small 4to 9" - 11" tall; 292 pages; Oversize Softcover paperback, No Dust Jacket. Text is clean no markings seen. Illustrated with diagrams.

Hard Back. Condizione: Fine. Condizione sovraccoperta: No Dust Jacket. First Printing. 640 Pages Indexed. Glossy boards. Tight book with appearance of a book never used. No defects noted and interior text is faultless. Benchmarking and the search for best practices have had a wave-like movement across the globe. Benchmarking was picked up and embraced by Europe within years of its significant use in the United States. What has been astounding, however, is the intensity with which it has been pursued in the Asia-Pacific area. Likewise, there has been a distinct lag in application in South and Central America and in Canada. The case studies will reveal that pace of progress. More importantly, however, the pace of progress will show that this business improvement approach can, in fact, be successfully applied everywhere. There are lessons to be learned across all economic sectors-in education, health, and government applied to manufacturing and service industries and vice versa. All have something to learn from each other. This book should serve to stimulate organizations-around the globe-to learn from each other, and should bring benchmarking-worldwide-up to a common level of expertise and application, There are 27 cases included in the book: seven in manufacturing; seven in service; four from non profits; six in government; and three from educational institutions. They come from all corners of the globe: seven from the United States; five from Australia; three from the United Kingdom; two each from Italy, New Zealand, and India; and one each from Canada, Brazil, Japan, Norway, Singapore, and South Africa. The processes are equally diverse. Lasrge heavy bjook that will incur additional charges for Priority Shipping to most locaions.

Condizione: New. 141 pp., paperback, spiral-bound, NEW!!! - If you are reading this, this item is actually (physically) in our stock and ready for shipment once ordered. We are not bookjackers. Buyer is responsible for any additional duties, taxes, or fees required by recipient's country.

Condizione: OTTIMO USATO. INGLESE Rilegatura editoriale cartonata, illustrata e con lievissimi ed inevitabili segni di usura, all'interno pagine in ottimo stato di conservazione, con grafici e tabelle in nero nei testi, leggero segno di piega alla punta superiore di poche pagine. Numero pagine 913.

Condizione: BUONO USATO. I. INGLESE Legatura in buono stato conservativo. Numerosi gli autori che hanno contribuito alla stesura dei testi. Presente cd rom a fine volume. Pagine ben salde alla cerniera, con ampio margine, lievemente macchiati i tagli. Numero pagine 913.

Trade paperback. 231 p. Contains: Illustrations. Audience: General/trade. Very good. Light wear to cover. Pages appear clean and unmarked.

Hardcover. Condizione: Very Good. Pictorial boards ; vix, 265 pp. ; ISBN: 0873893832 (alk. paper); 9780873893831 (alk. paper) LCCN: 97-46441 ; LC: HF5415.5; Dewey: 658.8/12 ; OCLC: 37966371 ; "A timely and desirable resource for any organization attemping to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technologies in customer care. Cusack explains how process-driven system design, user interaction, content provisioning, and data gathering can help your organization achieve best in class customer care. Organizations looking for cost-effective ways to service their customer using integrated online solutions for their customer care environments will gain much insight from this one-stop, complete resource. A high degree of detail is provided by the author giving you substantial guidance when reengineering a call center. Also included are numerous case-in-point examples and flow charts which provide additional insights and ease in understanding." ; VG. Book.

Gr.-8°, gebundene Ausgabe. Condizione: Sehr gut. 195 Seiten : Mit Schutzumschlag, dieser leicht randrissig und mit Inventarnummern-Aufkleber unten am Rücken; ausgetragenes Bibliotheksexemplar, mit Inventarnummern-Aufkleber am Rücken, Bibliotheksstempel auf Titelblatt und RFID Chip am Nachsatz; Papier innen insgesamt sehr gut bis fast neuwertig MIG-39-06A Sprache: Englisch Gewicht in Gramm: 484.

Hardcover. Condizione: Near Fine. 1st Edition. Great copy. Presents as unread. Illustrated boards. Comes with original errata (see pictures). All our books at the moment are reduced so the price you see reflects a 33% discount. You may be interested in The Literaticus Book Service. We specialise in tracking down those harder to find editions, among other bookish services such as gift fulfilment. Get in touch to send us your Book Wants or ask a bookish question. If this is intended as a gift, please email first and I can gift wrap for no extra charge. If you would like special delivery but don't see an option for it, just email first and I'll obtain a quote. If you have any questions, require more information or if you would like more pictures, do not hesitate to get in touch. 2023.

Hardcover. Condizione: Good. 3rd edition. Includes unopened CD-ROM. Pages clean & bright; binding tight; minor wear to covers. 667 pages. Illustrated. "Provides the quality professional with a resource that exactly follows ASQ's Certified Quality Engineer (CQE) Body of Knowledge." Size: 7" x 10".

Hardcover. Condizione: Very Good. No Jacket. 1st Edition. First Edition / Third Print (number line on copyright page 10 9 8 7 6 5 4 3). Hardback copy in glazed boards, no dustjacket as issued. 340pp. B/w diagrams and graphs throughout. Not library copy, neat ink inscription to ffep, indentation to top edge of first 6 pages from paperclip, small indentation to bottom edge of front boards. (52/7).

Softcover. 118 S. Ehem. Bibliotheksexemplar mit Signatur und Stempel. Guter Zustand, ein paar Gebrauchsspuren. Ex-library with stamp and library-signature on spine. Good condition, some traces of use. 9780873895033 Sprache: Englisch Gewicht in Gramm: 550.

Hardcover. Condizione: New. No Jacket. 1st Edition.

softcover. Condizione: Gut. 362 p. Vol. 2. Bumped corners, creasing to backside cover and last 20 leaves, else in very good condition. ISBN: 9780873897204 Sprache: Englisch Gewicht in Gramm: 720.

Hardcover. 396 p. Very good condition. Book has slight signs of storage. Spine slightly faded. Otherwise very good copy. 9780873894470 Sprache: Englisch Gewicht in Gramm: 3000.

3. XIX, 396 S. As new. Inside very clean unread copy. 9780873894470 Sprache: Englisch Gewicht in Gramm: 1021 Gebundene Ausgabe, Maße: 19.05 cm x 3.18 cm x 26.67 cm.

Hardcover. Condizione: Near Fine. 2nd edition. 2nd edition, 2015. A Near Fine copy. 4to., 540 pp., with CD in pocket in rear. Bound in publishers illustrated glossy paper covered boards. Unmarked, minor signs of shelf wear only.

Hardcover. Condizione: Fine. Condizione sovraccoperta: Fine. 378pp.incl.index; HB blk.w/gilt; fine condition w/clean,tight pgs. DJ seagreen w/red,blk.&purple; fine condition. "Loaded with application examples, these unique problem-solving tools will teach you how to analyze and solve problems and to resolve conflict with win-win solutions.".