9780313386022 - america's service meltdown: restoring service excellence in the age of the customer di pupo, raul (16 risultati)
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Da: BooksRun, Philadelphia, U.S.A.BooksRun
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 5,49
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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- Prima edizione
Da: Better World Books: West, Reno, U.S.A.Better World Books: West
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 8,91
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Condizione: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Da: Integrity Books Corp., Mayfield Heights, U.S.A.Integrity Books Corp.
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 6,64
EUR 7,63 spedizioneSpedito in U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: New.
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Da: suffolkbooks, center moriches, U.S.A.suffolkbooks
Contatta il venditoreVenditore con 5 stelleCondizione: Usato - Molto buono
EUR 16,09
EUR 3,46 spedizioneSpedito in U.S.A.Quantità: 3 disponibili
hardcover. Condizione: Very Good. Fast Shipping - Safe and Secure 7 days a week.
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Da: Ria Christie Collections, Uxbridge, Regno UnitoRia Christie Collections
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EUR 78,88
EUR 13,86 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Condizione: New. In.
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- Prima edizione
Da: Kennys Bookshop and Art Galleries Ltd., Galway, IrlandaKennys Bookshop and Art Galleries Ltd.
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EUR 89,21
EUR 10,50 spedizioneSpedito da Irlanda a U.S.A.Quantità: Più di 20 disponibili
Condizione: New. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. Num Pages: 167 pages, black & white illustrations. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 235 x 156 x 23. Weight in Gra…ms: 454. . 2010. 1st Edition. hardcover. . . . .
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Da: Kennys Bookstore, Olney, U.S.A.Kennys Bookstore
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 110,69
EUR 9,11 spedizioneSpedito in U.S.A.Quantità: Più di 20 disponibili
Condizione: New. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. Num Pages: 167 pages, black & white illustrations. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 235 x 156 x 23. Weight in Gra…ms: 454. . 2010. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.
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Da: Revaluation Books, Exeter, Regno UnitoRevaluation Books
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 124,94
EUR 11,57 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 2 disponibili
Hardcover. Condizione: Brand New. 1st edition. 167 pages. 9.25x6.25x0.75 inches. In Stock.
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- Print on Demand
Da: PBShop.store US, Wood Dale, U.S.A.PBShop.store US
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 83,85
Spedizione gratuitaSpedito in U.S.A.Quantità: Più di 20 disponibili
HRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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- Print on Demand
Da: PBShop.store UK, Fairford, Regno UnitoPBShop.store UK
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 79,95
EUR 5,81 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
HRD. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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- Print on Demand
Da: Grand Eagle Retail, Bensenville, U.S.A.Grand Eagle Retail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 102,71
Spedizione gratuitaSpedito in U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: new. Hardcover. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality…and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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- Print on Demand
Da: THE SAINT BOOKSTORE, Southport, Regno UnitoTHE SAINT BOOKSTORE
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 91,68
EUR 18,04 spedizioneSpedito da Regno Unito a U.S.A.Quantità: Più di 20 disponibili
Hardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
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Da: CitiRetail, Stevenage, Regno UnitoCitiRetail
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 85,82
EUR 42,82 spedizioneSpedito da Regno Unito a U.S.A.Quantità: 1 disponibili
Hardcover. Condizione: new. Hardcover. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.What distinguishes America's Service Meltdown: Restoring Service Excellence in the Age of the Customer is its striking originality…and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence. Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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- Print on Demand
Da: moluna, Greven, Germaniamoluna
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 84,07
EUR 48,99 spedizioneSpedito da Germania a U.S.A.Quantità: Più di 20 disponibili
Gebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.Über den AutorRaul PupoInhaltsverzeichnis.
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Da: preigu, Osnabrück, Germaniapreigu
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 87,20
EUR 70,00 spedizioneSpedito da Germania a U.S.A.Quantità: 5 disponibili
Buch. Condizione: Neu. America's Service Meltdown | Restoring Service Excellence in the Age of the Customer | Raul Pupo | Buch | Gebunden | Englisch | 2010 | Praeger | EAN 9780313386022 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
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Da: AHA-BUCH GmbH, Einbeck, GermaniaAHA-BUCH GmbH
Contatta il venditoreVenditore con 5 stelleCondizione: Nuovo
EUR 104,17
EUR 62,31 spedizioneSpedito da Germania a U.S.A.Quantità: 1 disponibili
Buch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - In this book, an entrepreneur and CEO of a major technology company shares original service concepts that will enable any company to keep customers coming back.What distinguishes America's Service Meltdown: Restoring Service Excellence in the…Age of the Customer is its striking originality and applicability to businesses of nearly every type and size. Based on the author's extensive personal and professional experience, the book offers a straightforward, no nonsense model that clearly explains how to organize the modern enterprise for the delivery of service excellence.Customer-oriented companies can operate more effectively, Raul Pupo argues, by focusing on the critical success factors of service: leadership that unequivocally believes they are in business to serve the customer; a business-planning process centered around the customer; an organizational ethic of service up and down the ranks; and an empowered, motivated, and competent frontline organization. Readers will discover what it takes to serve customers superbly, how excellent customer service profoundly improves profitability, and how to identify the biggest obstacles to good service. Most importantly, they will be rewarded with concrete instructions that will enable them to deliver topnotch customer service every step of the way.
