Isbn: 9780538844390 - customer satisfaction measurement and management: using the voice of the customer (9 risultati)

Condizione: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Condizione: Very Good. Very Good Condition. Five star seller - Buy with confidence.

hardcover. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Hardcover. Condizione: Very Good. Condizione sovraccoperta: Near Fine. Hardback in very good condition with a near fine dust jacket. book has slight wave to it.

Hardcover. Condizione: Very Good+. Condizione sovraccoperta: Very Good-. First Edition, First Printing. Black and red covers with gold printing. Red, white, and purple illustrated dust jacket with black, orange, and red printing; top edge is a little rough; price intact. Previous owner's info on front endpaper. 457 pp. including index; clean, unmarked. Back endpaper has a pocket containing a "CorporatePulse" disk, which "can support your entire customer surveying process, from survey creation to administration to analysis and reporting.".…

hardcover. Condizione: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Hardcover. Condizione: New. Edition Unstated.

Hardcover. Condizione: good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusiness Strategy; Good hard cover with dust jacket, tips bumped, nicked, and prompt shipping with tracking.

Hardcover. Condizione: Very Good. Condizione sovraccoperta: Very Good. Edition Unstated. All the books pages appear to be clean. Light shelf wear to the books cover. Binding is still in good condition. Book comes with a Floppy Disk. Size: 9.8 in x 7 in x 1.5 in. 457 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Psychology & Psychiatry. ISBN: 0538844396. ISBN/EAN: 9780538844390. Pictures of this item not already displayed here available upon request. Inventory No: 1561005483. …