Da: Library House Internet Sales, Grand Rapids, OH, U.S.A.
Hardcover. Condizione: Good. No Jacket. Total Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied. What then is TQS? In the simplest terms, it is the true commitment to operationalizing the concept of customer focus, establishing service performance standards, measuring performance against benchmarks, recognizing and rewarding exemplary behavior, and maintaining enthusiasm for the customer at all times. Companies that do not provide quality service not only won't compete-they won't exist. Let Total Quality Service put you and your employees on the cutting edge of customer satisfaction. Due to age and/or environmental conditions, the pages of this book have darkened. Solid binding. Moderate shelf wear. Please note the image in this listing is a stock photo and may not match the covers of the actual item. Book.
Hardcover. Condizione: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Da: BooksRun, Philadelphia, PA, U.S.A.
Hardcover. Condizione: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
hardcover. Condizione: Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Condizione: Very Good.
Da: Buchpark, Trebbin, Germania
EUR 24,65
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Hervorragend. Zustand: Hervorragend | Seiten: 336 | Sprache: Englisch | Produktart: Bücher | Total Quality Service: Principles, Practices, and Implementation rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands - most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied. What then is TQS? In the simplest terms, it is the true commitment to operationalizing the concept of customer focus, establishing service performance standards, measuring performance against benchmarks, recognizing and rewarding exemplary behavior, and maintaining enthusiasm for the customer at all times.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 179,70
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 180,98
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
EUR 179,78
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 180,28
Quantità: 10 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 202,58
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 186,70
Quantità: 10 disponibili
Aggiungi al carrelloCondizione: New.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 190,11
Quantità: 1 disponibili
Aggiungi al carrelloHardback. Condizione: New. New copy - Usually dispatched within 4 working days.
Condizione: New. pp. 336.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 208,02
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
EUR 215,00
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. 336.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Prima edizione
EUR 230,63
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. This work describes the principles, practices and methods of implementation of total quality service. Num Pages: 336 pages, black & white illustrations. BIC Classification: KJMQ; KJMV5; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 229 x 152 x 22. Weight in Grams: 710. . 1995. 1st Edition. hardcover. . . . .
Da: Revaluation Books, Exeter, Regno Unito
EUR 265,38
Quantità: 2 disponibili
Aggiungi al carrelloHardcover. Condizione: Brand New. 1st edition. 336 pages. 9.50x6.50x1.00 inches. In Stock.
Da: Kennys Bookstore, Olney, MD, U.S.A.
EUR 293,93
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. This work describes the principles, practices and methods of implementation of total quality service. Num Pages: 336 pages, black & white illustrations. BIC Classification: KJMQ; KJMV5; KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 229 x 152 x 22. Weight in Grams: 710. . 1995. 1st Edition. hardcover. . . . . Books ship from the US and Ireland.
Da: Mispah books, Redhill, SURRE, Regno Unito
EUR 284,61
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Like New. Like New. book.
EUR 133,06
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: Brand New. New. US edition. Print on demand title. Delivery takes 20-25 days.
EUR 192,99
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New. pp. 336 9:B&W 6 x 9 in or 229 x 152 mm Case Laminate on Creme w/Gloss Lam This item is printed on demand.
EUR 151,74
Quantità: Più di 20 disponibili
Aggiungi al carrelloGebunden. Condizione: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. D.H. StamatisTotal Quality Service rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands-most unhappy customers do not complain. Instead, they never again buy from bu.
EUR 211,75
Quantità: Più di 20 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
EUR 213,89
Quantità: Più di 20 disponibili
Aggiungi al carrelloHRD. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 233,46
Quantità: 5 disponibili
Aggiungi al carrelloHardback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
EUR 252,53
Quantità: 1 disponibili
Aggiungi al carrelloBuch. Condizione: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Total Quality Service: Principles, Practices, and Implementation rises to the business challenge of the 90s. It explains in the most concise terms possible the principles of TQS. The research stands - most unhappy customers do not complain. Instead, they never again buy from businesses that just once left them unsatisfied. What then is TQS In the simplest terms, it is the true commitment to operationalizing the concept of customer focus, establishing service performance standards, measuring performance against benchmarks, recognizing and rewarding exemplary behavior, and maintaining enthusiasm for the customer at all times.