Da: California Books, Miami, FL, U.S.A.
EUR 21,20
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: Springer International Publishing, 2019
Da: Steven Wolfe Books, Newton Centre, MA, U.S.A.
hardcover. Condizione: Near Fine. near fine hardcover with printed covers, fold mark on page 6 but book appears unused. PFANNSTIEL, MARIO A. / RASCHE, CHRISTOPHE, ed. . Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice. Springer International Publishing, 2019, xvii, 535pp., . This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience. ISBN 9783030007485 33.00.
Lingua: Inglese
Editore: John Wiley & Sons, Inc., Hoboken, NJ, 1996
ISBN 10: 0471286044 ISBN 13: 9780471286042
Da: a2zbooks, Burgin, KY, U.S.A.
Hardcover. Condizione: Good. Condizione sovraccoperta: No Dust Jacket. Edition Unstated. Used good. Text appears to be clean. Has no dust jacket. Binding is tight. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Art & Design; Architecture. ISBN: 0471286044. ISBN/EAN: 9780471286042. Pictures of this item not already displayed here available upon request. Inventory No: 1561020667.
Lingua: Inglese
Editore: John Wiley & Sons, Inc., Hoboken, NJ, 1996
ISBN 10: 0471286044 ISBN 13: 9780471286042
Da: a2zbooks, Burgin, KY, U.S.A.
Hardcover. Condizione: Good. Condizione sovraccoperta: Good. Edition Unstated. Used good. Text appears to be clean. Dust cover shows signs of wear. Binding is tight. Multiple copies available this title. Quantity Available: 6. Shipped Weight: Under 1 kilo. Category: Art & Design; Architecture. ISBN: 0471286044. ISBN/EAN: 9780471286042. Pictures of this item not already displayed here available upon request. Inventory No: 1561020666.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 47,03
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Universitätsbuchhandlung Herta Hold GmbH, Berlin, Germania
EUR 18,00
Quantità: 8 disponibili
Aggiungi al carrelloxvii, 535 p. Hardcover. Versand aus Deutschland / We dispatch from Germany via Air Mail. Einband bestoßen, daher Mängelexemplar gestempelt, sonst sehr guter Zustand. Imperfect copy due to slightly bumped cover, apart from this in very good condition. Stamped. Sprache: Englisch.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 47,53
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 50,25
Quantità: 1 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 50,36
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 50,24
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 57,64
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Condizione: Very Good. Very Good condition. Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Da: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
EUR 65,37
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: WeBuyBooks, Rossendale, LANCS, Regno Unito
EUR 67,66
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.
EUR 68,30
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780442017330.
EUR 68,30
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780442017330.
Da: Revaluation Books, Exeter, Regno Unito
EUR 73,82
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 202 pages. 9.50x7.00x0.75 inches. In Stock.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 87,76
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Da: Kennys Bookstore, Olney, MD, U.S.A.
EUR 80,97
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.
Prima edizione
EUR 65,38
Quantità: 1 disponibili
Aggiungi al carrelloHardcover. Condizione: Very Good. First Edition. Hardback. Dust Jacket. 4to.pp. 179. Original publisher's cloth binding in dark navy, lettered metallic blue at spine. Colourful glossy dust jacket, lettered purple and white with colour photographs of contemporary design. Lavender and papers. Diagrams, drawings and photographs in black and white and colour illustrate the text. ISBN: 0442017332. Very good indeed in very good indeed dust jacket.
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Condizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 84,74
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 82,81
Quantità: 4 disponibili
Aggiungi al carrelloCondizione: New.
Da: Revaluation Books, Exeter, Regno Unito
EUR 89,15
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 210 pages. 9.00x6.00x0.50 inches. In Stock.
Lingua: Inglese
Editore: Palgrave Macmillan 2022-04-28, 2022
ISBN 10: 3030942058 ISBN 13: 9783030942052
Da: Chiron Media, Wallingford, Regno Unito
EUR 84,76
Quantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New.
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 102,01
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 90,82
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New. In.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 90,81
Quantità: Più di 20 disponibili
Aggiungi al carrelloCondizione: New.