Design thinking theory practice (76 risultati)

Condizione: New.

Condizione: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail.…

hardcover. Condizione: Near Fine. near fine hardcover with printed covers, fold mark on page 6 but book appears unused. PFANNSTIEL, MARIO A. / RASCHE, CHRISTOPHE, ed. . Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice. Springer International Publishing, 2019, xvii, 535pp., . This book examines the nature of service design and service thinking in healthcare and hospital management. By adopting both a service-based provider perspective and a consumer-oriented perspective, the book highlights various healthcare services, methods and tools that are desirable for customers and effective for healthcare providers. In addition, readers will learn about new research directions, as well as strategies and innovations to develop service solutions that are affordable, sustainable, and consumer-oriented. Lastly, the book discusses policy options to improve the service delivery process and customer satisfaction in the healthcare and hospital sector. The contributors cover various aspects and fields of application of service design and service thinking, including service design processes, tools and methods; service blueprints and service delivery; creation and implementation of services; interaction design and user experience; design of service touchpoints and service interfaces; service excellence and service innovation. The book will appeal to all scholars and practitioners in the hospital and healthcare sector who are interested in organizational development, service business model innovation, customer involvement and perceptions, and service experience. ISBN 9783030007485 33.00.…

Condizione: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

xvii, 535 p. Hardcover. Versand aus Deutschland / We dispatch from Germany via Air Mail. Einband bestoßen, daher Mängelexemplar gestempelt, sonst sehr guter Zustand. Imperfect copy due to slightly bumped cover, apart from this in very good condition. Stamped. Sprache: Englisch.

Hardcover. Condizione: Good. No Dust Jacket. Edition Unstated. Used good. Text appears to be clean. Has no dust jacket. Binding is tight. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Art & Design; Architecture. ISBN: 0471286044. ISBN/EAN: 9780471286042. Pictures of this item not already displayed here available upon request. Inventory No: 1561020667.…

Hardcover. Condizione: Good. Condizione sovraccoperta: Good. Edition Unstated. Used good. Text appears to be clean. Dust cover shows signs of wear. Binding is tight. Multiple copies available this title. Quantity Available: 6. Shipped Weight: Under 1 kilo. Category: Art & Design; Architecture. ISBN: 0471286044. ISBN/EAN: 9780471286042. Pictures of this item not already displayed here available upon request. Inventory No: 1561020666. …

Condizione: New.

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Paperback / softback. Condizione: New. New copy - Usually dispatched within 4 working days.

Condizione: New.

Condizione: As New. Unread book in perfect condition.

Paperback. Condizione: New.

Condizione: New.

Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

hardcover. Condizione: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Condizione: New. In English.

Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780442017330.…

Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1050grams, ISBN:9780442017330.…

Condizione: New.

Paperback. Condizione: Brand New. 202 pages. 9.50x7.00x0.75 inches. In Stock.

Condizione: New.

Hardcover. Condizione: Very Good. First Edition. Hardback. Dust Jacket. 4to.pp. 179. Original publisher's cloth binding in dark navy, lettered metallic blue at spine. Colourful glossy dust jacket, lettered purple and white with colour photographs of contemporary design. Lavender and papers. Diagrams, drawings and photographs in black and white and colour illustrate the text. ISBN: 0442017332. Very good indeed in very good indeed dust jacket. …

Paperback. Condizione: Brand New. 210 pages. 9.00x6.00x0.50 inches. In Stock.

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Condizione: As New. Unread book in perfect condition.