Lingua: Inglese
Editore: CreateSpace Independent Publishing Platform, 2018
ISBN 10: 1983478091 ISBN 13: 9781983478093
Da: GreatBookPrices, Columbia, MD, U.S.A.
Condizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: CreateSpace Independent Publishing Platform, 2018
ISBN 10: 1983478091 ISBN 13: 9781983478093
Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 22,65
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Aggiungi al carrelloCondizione: New.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 11,86
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Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 24,33
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Aggiungi al carrelloCondizione: New.
Paperback or Softback. Condizione: New. The Service Desk Handbook: A guide to service desk implementation, management and support. Book.
Da: Lucky's Textbooks, Dallas, TX, U.S.A.
EUR 23,49
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Da: GreatBookPrices, Columbia, MD, U.S.A.
EUR 25,11
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: IT Governance Publishing, GB, 2020
ISBN 10: 1787782352 ISBN 13: 9781787782358
Da: Rarewaves.com USA, London, LONDO, Regno Unito
EUR 27,52
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include:. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.
Da: California Books, Miami, FL, U.S.A.
EUR 27,59
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Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: CreateSpace Independent Publishing Platform, 2018
ISBN 10: 1983478091 ISBN 13: 9781983478093
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 10,95
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Aggiungi al carrelloCondizione: New.
Lingua: Inglese
Editore: CreateSpace Independent Publishing Platform, 2018
ISBN 10: 1983478091 ISBN 13: 9781983478093
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 11,03
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Lingua: Inglese
Editore: IT Governance Publishing, GB, 2020
ISBN 10: 1787782352 ISBN 13: 9781787782358
Da: Rarewaves USA, OSWEGO, IL, U.S.A.
EUR 29,37
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include:. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.
EUR 31,34
Quantità: 15 disponibili
Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.
Da: Ria Christie Collections, Uxbridge, Regno Unito
EUR 25,24
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Aggiungi al carrelloCondizione: New. In.
Da: Chiron Media, Wallingford, Regno Unito
EUR 22,05
Quantità: 10 disponibili
Aggiungi al carrelloPF. Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 24,79
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Aggiungi al carrelloCondizione: New.
Da: Revaluation Books, Exeter, Regno Unito
EUR 33,02
Quantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Brand New. 97 pages. 7.75x5.25x0.25 inches. In Stock.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 28,74
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Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
EUR 14,25
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Aggiungi al carrelloPAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
EUR 13,32
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Aggiungi al carrelloPAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
Lingua: Inglese
Editore: IT Governance Publishing, GB, 2020
ISBN 10: 1787782352 ISBN 13: 9781787782358
Da: Rarewaves USA United, OSWEGO, IL, U.S.A.
EUR 31,12
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include:. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.
Lingua: Inglese
Editore: Woodhead Publishing/Elsevier, 2020
ISBN 10: 012819605X ISBN 13: 9780128196052
Da: Reader's Corner, Inc., Raleigh, NC, U.S.A.
Prima edizione
Soft cover. Condizione: New. 1st Edition. This is a new first edition paperback copy, blue spine, 276 pages with index.
Lingua: Inglese
Editore: IT Governance Publishing, GB, 2020
ISBN 10: 1787782352 ISBN 13: 9781787782358
Da: Rarewaves.com UK, London, Regno Unito
EUR 24,80
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include:. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.
Lingua: Inglese
Editore: Createspace Independent Publishing Platform, 2018
ISBN 10: 1983474711 ISBN 13: 9781983474712
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 10,88
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Lingua: Inglese
Editore: Createspace Independent Publishing Platform, 2018
ISBN 10: 1983478091 ISBN 13: 9781983478093
Da: THE SAINT BOOKSTORE, Southport, Regno Unito
EUR 10,96
Quantità: Più di 20 disponibili
Aggiungi al carrelloPaperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Condizione: As New. Unread book in perfect condition.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 148,74
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Unread book in perfect condition.
Da: Majestic Books, Hounslow, Regno Unito
EUR 159,55
Quantità: 3 disponibili
Aggiungi al carrelloCondizione: New.
Condizione: New.
Da: GreatBookPricesUK, Woodford Green, Regno Unito
EUR 149,67
Quantità: 1 disponibili
Aggiungi al carrelloCondizione: New.