Sanjay nair (80 risultati)

Condizione: As New. Unread book in perfect condition.

Condizione: New. In English.

Condizione: New.

Condizione: New.

Paperback or Softback. Condizione: New. The Service Desk Handbook: A guide to service desk implementation, management and support. Book.

Paperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.…

Condizione: As New. Unread book in perfect condition.

Condizione: New.

Condizione: New.

Paperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.…

Condizione: As New. Unread book in perfect condition.

PAP. Condizione: New. New Book. Shipped from UK. Established seller since 2000.

Condizione: New. In English.

Condizione: New.

Paperback. Condizione: Brand New. 97 pages. 7.75x5.25x0.25 inches. In Stock.

Condizione: As New. Unread book in perfect condition.

Condizione: New. Print on Demand.

PAP. Condizione: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

PAP. Condizione: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.

Paperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.…

Condizione: New.

Paperback. Condizione: New. An IT service desk is the first point of contact between users and an IT organisation. A service desk is a one-stop destination for enquiries, requests and reporting issues, ensuring continuing use of IT services without disruption. They have become intrinsic in modern organisations.A service desk makes prioritising and responding to customer enquiries much more efficient, saving time and money. More and more organisations are understanding that customer satisfaction is key to developing their business.The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs.Suitable for service desk agents, supervisors and managers, as well as project managers and senior management looking to revise processes, this book will help readers get a service desk unit off the ground and act as a key reference guide once the service desk has been implemented.Topics covered include. Planning for a service desk; . Telephony and tooling; . The service desk team; . Documentation; . Performance measures; and . Technology considerations - artificial intelligence and platforms and tools.…

Paperback. Condizione: Brand New. 254 pages. 7.01x0.59x10.00 inches. In Stock.

Condizione: New. Govind B. Nair is post-doctoral researcher at the University of Free State, Bloemfontein, South Africa.H. Nagabhushan is Chair of the Department of Physics at Tumkur University, India.Nirupama S. Dhoble is a professor of chemistry at Sevada.

Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Paperback / softback. Condizione: New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.

Hardcover. Condizione: New. Brand new book, sourced directly from publisher. Dispatch time is 7-8 days from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

Taschenbuch. Condizione: Neu. Neuware - Emerging Energy Materials: Applications and Challenges guides the reader through materials used in progressive energy systems.It tackles their use in energy storage across solar, bio, geothermal, wind, fossil, hydrogen, nuclear, and thermal energy. Specific chapters are dedicated to energy reaping systems currently in development. This book contributes to the current literature by highlighting concerns that are frequently overlooked in energy materials textbooks. Awareness of these challenges and contemplation of possible solutions is critical for advancing the field of energy material technologies.Key features: - Provides up-to-date information on the synthesis, characterization, and a range of applications using various physical and chemical methods - Presents the latest advances in future energy materials and technologies subjected to specific applications - Includes applied illustrations, references, and advances in order to explain the challenges and trade-offs in the field of energy material research and development - Includes coverage of solar cell and photovoltaic, hydro power, nuclear energy, fuel cell, battery electrode, supercapacitor and hydrogen storage applications This book is a timely reference for researchers looking to improve their understanding of emerging energy materials, as well as postgraduate students considering a career within materials science, renewable energy and materials chemistry.…

Condizione: New.

Condizione: As New. Unread book in perfect condition.