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Paper. Condizione: Fine. Trade Paperback.

Soft cover. Condizione: Very Good. No Jacket. First Printing. Scant edgewear, clean interior. Size: Trade Paperback. Book.

Paperback. Condizione: Very Good. Learn from one of the bestselling books on sales ever published, which has cemented itself as the must-read for any sales or marketing professional, written by leaders at Miller Heiman - the global lead in sales and development. Strategic Selling presented the idea of selling as a joint venture, introducing the influential concept of 'win-win' and making it one of the bestselling books on sales ever published. The response to 'win-win' was immediate and fundamentally changed sales and marketing with its rejection of manipulative tactics, in turn positioning Miller Heiman as a global leader with the most prestigious client list in the industry.Now, learn from the latest, third edition of this genuine business classic with The New Strategic Selling which confronts the rapidly changing world of B2B sales including:- Real-world examples- Strategies for confronting the competition- New content on the most common challenges and questions from the Miller Heiman workshop The New Strategic Selling remains essential reading for any sales directors, managers or executives in any type of company and industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Learn to Drive is long established as one of the most popular, best-selling guides to preparing for your driving test - and now it's even better. This new edition of Learn to Drive contains all you need in one book. Fully revised and updated, it is the only book available that includes advice on both the practical and theory tests, as well as the Highway Code. Full colour throughout and with over 500 brand new illustrations, this essential guide is designed to be as user-friendly as possible and will ensure that you are well prepared for both tests. It covers: getting to know the car; the first steps in learning to drive; handling all the manoeuvres; using common sense and avoiding danger; coping with higher speeds; dealing with difficult situations and basic maintenance. By following the carefully structured step-by-step programme in Learn to Drive, you can boost your confidence and improve your chances of passing first time. For half the cost of a driving lesson, you can immediately improve your chances of success! The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Tests of diagrammatic reasoning feature in the recruitment process for professional services, finance, accountancy, graduate traineeships, architecture, engineering and even the UKCAT. Doing well in these common assessments is largely down to practice.How to Pass Diagrammatic Reasoning Tests contains over 300 practice questions involving a series of pictorial or diagrammatic questions with little or no resort to words or numbers. Each chapter is organised into blocks of warm up questions with a mini test at the end. The questions get progressively harder.Covering abstract reasoning, input type diagrammatic reasoning and conceptual and spatial reasoning tests, How to Pass Diagrammatic Reasoning Tests will help you to achieve a high score and get though to the next stage of the recruitment process. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. This pioneering work from leadership expert John Adair has transformed our understanding of how leadership works and how executives can become business leaders. Accessible guidance on exactly what you need to become a leader is presented in the form of a dialogue with a young business executive, and each fundamental aspect of leadership is discussed including the qualities of leadership, leadership styles, leadership functions, the difference between leadership and management, and strategic leadership.Not Bosses But Leaders is a timeless work of great vision with a solid practical core. Thought provoking and definitive, it springs from the day-to-day realities of management, and will enable you to greatly improve your leadership skills. It is the study of what a leader actually has to do. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Filing your self-assessment tax return doesn't have to be confusing or stressful.The Telegraph Tax Guide 2025 is the UK's bestselling and most trusted guide to filing your self-assessment with confidence. Fully updated for the 2024/25 tax year, it shows you exactly how to get it right, save time, avoid penalties and maximize your tax savings. Whether you're self-employed, employed, retired or living abroad, this essential book explains every step in plain English. Covering the latest Budget changes and HMRC rules, it includes clear worked examples, expert advice and practical strategies to reduce what you owe. You'll learn how to handle overseas income, respond to HMRC queries and make the most of available allowances. Written for every UK taxpayer, it empowers you to take control of your finances and submit your return with clarity and confidence. Themes include: self-assessment tax returns, HMRC guidance, Budget 2024 updates, tax-saving strategies, overseas income, UK tax rules. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. The Telegraph Tax Guide is the UK's bestselling tax handbook, containing everything you need to know about completing a self-assessment tax return for the 2023/24 financial year. With advice on how to complete self-assessment tax returns and a number of tax saving tips, this indispensable book includes: - Key changes from the Budget and Treasury Statements - Dealing effectively with HM Revenue and Customs - Worked illustrations showing you how to complete your tax submission - How living or working abroad affects the tax that you pay - Tax saving tips which help you save money Whether you are self-employed, work part time or full time, are unemployed or retired, if you pay tax then The Telegraph Tax Guide is invaluable. It helps ensure that you are as tax efficient as possible, offering practical advice, timetables and examples that make the complex and challenging world of tax returns easier to understand. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. All trainee teachers in England and Wales have to sit numeracy and literacy skills tests in order to achieve Qualified Teacher Status (QTS) which permits them to continue or start teaching. How to Pass the QTS Numeracy and Literary Skills Tests includes both literacy and numeracy revision and mock tests. The numeracy section starts at a low level and includes a diagnostic test, a maths review, mental and general arithmetic practice, and revision of statistics. It gives the reader a good grounding in the skills needed to pass the test, particularly if maths has always been a weak subject or hasn't been revised in years. The literacy section includes practice material on spelling, punctuation, grammar and comprehension. It highlights the areas where people commonly have problems, and provides easy to follow explanations and practice questions and answers.Online supporting resources for this book include MP3 audio files to test mental arithmetics and sample numeracy tests. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Taking Minutes of Meetings guides you through the entire process of minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The often misunderstood role of minute-taker is one of the most important and powerful in a meeting, and this book will help you excel at this crucial skill, allowing you to build your career and credibility. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide, providing hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Fully updated for 2019, this 5th edition now features even more practical exercises, useful templates, and top tips, as well as guidance on using technology effectively and minutes for different types of meetings.The Creating Success series of books.Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Fully revised, this edition combines established advanced driving skills with defensive techniques. It explains how to use high performance handling techniques to improve car control, and how to make the best use of defensive driving methods to avoid road accidents. This volume also gives advice on preparing for (and passing) the various IAM and RoSPA tests for advanced drivers. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condizione: Very Good. Ever feel like you and your team are stretched across multiple demands or that the goal posts change constantly? Never before have businesses felt so acutely this constant need to adapt, pivot and change tack. This book will teach you how you can not only survive in the context of digital transformation, but also thrive and grow, by adopting a powerful agile leadership model. This new and revised edition of The Agile Leader lays out clearly in eight steps how agile leaders empower their team to make decision quickly, evaluate correctly where the biggest opportunities are and mould their strategies around market dynamics and ever-changing needs. If there's one leadership skill that successful businesses have in spades, it's the ability to enable teams to adapt and grow within complex eco-systems of clients, partners and suppliers. By focusing on teamwork and collaboration, as well as promoting shared decision making and ruthless prioritizing, leaders can transform the way they work as well as how their teams function to make them more malleable. Simon Hayward is an agile leadership expert. In this new edition of this successful book, he distills years of leadership and agile research into an actionable 8 step plan, brought to life with examples of agile digital businesses. Learn how to become agile and make digital transformation and delivery part of your business as usual. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. An in-depth account of aspects of brand management, dealing with the concept and practice of brand management in its totality. Examples and case studies are given throughout of brands across the world, paying particular attention to the development of global brands. This second edition is fully updated to take account of recent developments. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condizione: Very Good. Digital Darwinism takes a closer look at disruptive thinking to inspire those who want to be the best at digital transformation. Change across business is accelerating, but the lifespan of companies is decreasing as leaders face a growing abundance of decisions to make, data to process and technology that threatens even the most established business models. These forces could destroy your company or, with the right strategy in place, help you transform it into a market leader. Digital Darwinism lends a guiding hand through the turbulence, offering practical strategies while sounding a call to action that lights a fire underneath complacency to inspire creative change. Digital Darwinism shines a light on the future by exploring technology, society and lessons from the past so you can understand how to adapt, what to embrace and what to ignore. Tom Goodwin proves that assumptions the business world has previously made about "digital" are wrong: incremental change isn't good enough, adding technology at the edges won't work and digital isn't a thing - it's everything. If you want your organization to succeed in the post-digital age, you need to be enlightened by Digital Darwinism. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Every job hunter needs an impressive CV that describes their educational and professional history. A well-prepared and individually tailored CV is invaluable and can greatly improve your chances of getting the job you want.Preparing The Perfect CV provides sample CVs for job seekers of different abilities applying for various types of work. It is therefore useful for every age and calibre, from school leavers to those wishing to return to work after a career break.Careers expert Rebecca Corfield analyses the content and presentation of a well-prepared CV, helping you to impress the employer and get an interview. Complete with new online CV templates to get readers started and a comprehensive checklist of dos and don'ts, Preparing the Perfect CV is an indispensable guide that every job seeker should have.Online supporting resources for this book include downloadable sample CV layouts and templates. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. The use of psychometric tests in selection and assessment procedures is on the rise. For unprepared interviewees tests represent a considerable challenge and many more people fail than pass. Ultimate Psychometric Tests will help you to stand out from the crowd. Designed for self-study, the range of questions provide an excellent opportunity for practice. They will help you to improve your technique as well as boosting your confidence prior to taking a test in a real-life assessment situation. Types of test include: verbal and numerical reasoning, personality questionnaires, non-verbal reasoning (including diagrammatic reasoning), mechanical comprehension and IQ tests. With over 1000 realistic practice questions, Ultimate Psychometric Tests is the ideal starting point if you are a school or college leaver but is also the perfect introduction to graduate level tests. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condizione: Very Good. The New Conceptual Selling has turned conventional sales thinking on its head by offering powerful, practical lessons that break down the boundaries of traditional product pitch selling. Based on the world-renowned Miller Heiman sales training programme, which has been adopted by some of the world's top companies, it is a thoroughly validated systematic process that has been shown to produce immediate, significant and reliable sales increases. Through listening to the customer and identifying their 'concept', it will teach sales directors, managers and executives how to identify customers' real needs, tailor every sale to one specific client, and earn and maintain credibility. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Making Sense of Change Management is about making change easier. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. However, this book is not a 'one size fits all' simplistic panacea to all change whatever the circumstances. Instead it offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation. Contents include:individual change;team change;organizational change;leading change;structural change;mergers and acquisitions;cultural change;IT-based process change; andhow best to implement change.Written for academics and professionals alike, Making Sense of Change Management identifies and offers explanations of all current models of change as well as offering practical guidelines and examples showing the reader why change can go wrong; and how to get it right. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. To promote safe practice, nursing schools test for basic arithmetic both at interview stage and during the 3 years of nurse training. How to Master Nursing Calculations will help you to cope with these tests, offering a step-by-step approach which will take you from base-level knowledge to competency both in drug calculations and the ability to read drug dosage charts.The book begins with a helpful diagnostic section which will help you to identify your strengths and weaknesses, before going on to cover basic numeracy. The book goes on to deal with drug dosage calculations and prescription awareness questions at both basic and more advanced levels. You are therefore able to take a measured and progressive approach to your learning.It features clear illustrations showing how to read instrument scales, medical admin records and pharmaceutical labels. Combining drug dosage charts, a chapter on drug administration (including a list of abbreviations and their meanings), mock tests with answers and full explanations, How to Master Nursing Calculations will be an essential asset during your years as a trainee nurse - and beyond. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Fine. Responsibility as a leader is the ability to respond quickly to a complex and changing business environment. It means using values to make decisions that not only affect brand trust and corporate reputation, but impact upon employees and the wider community. In today's increasingly interconnected world, it is more important than ever that managers can achieve goals and desired results while still maintaining a degree of authenticity, ethics and stewardship. The Responsible Leader identifies what it means to be an authentic leader, taking in intra-organizational relationships, role modelling and ethical practice. Addressing the practical challenge of implementing a framework of corporate social responsibility in an organization that may embrace thousands of people, The Responsible Leader sets out what this strategy looks like in practice and advises on creating a new and hopeful narrative for the future. Drawing on in-depth case studies from HSBC, PwC, Oasis and Marks and Spencers that chart the journey to responsible and sustainable management in challenging environments, it presents a fresh vision for leadership success that goes beyond simple compliance.…

Paperback. Condizione: Very Good. Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied through positive psychology, understanding various perspectives and trialling tested approaches to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show the value and effectiveness of the processes and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can bring to your organization and its performance. Appreciative Inquiry for Change Management explains the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. What is the difference between a 'coach' and a 'mentor'? How can practitioner's and clients assess their benefits if there is little or no general understanding as to their meaning? This book offers answers by describing the different theoretical models available for coaching and mentoring and by looking at how these models are applied in practice. Robust theory is backed up by practical advice. Numerous practical exercises, case studies, templates - including a Training Workshop template - learning partner handouts and a questionnaire for selecting prospective mentors are included. Advice is also included on sensitive areas such as the boundary between mentoring or coaching and therapy, and the desirability of supervision and codes of practice. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. BRONZE RUNNER UP: Axiom Awards 2018 - Business Technology CategoryLess than 0.5 per cent of all data is currently analyzed and used. However, business leaders and managers cannot afford to be unconcerned or sceptical about data. Data is revolutionizing the way we work and it is the companies that view data as a strategic asset that will survive and thrive. Data Strategy is a must-have guide to creating a robust data strategy. Explaining how to identify your strategic data needs, what methods to use to collect the data and, most importantly, how to translate your data into organizational insights for improved business decision-making and performance, this is essential reading for anyone aiming to leverage the value of their business data and gain competitive advantage.Packed with case studies and real-world examples, advice on how to build data competencies in an organization and crucial coverage of how to ensure your data doesn't become a liability, Data Strategy will equip any organization with the tools and strategies it needs to profit from Big Data, analytics and the Internet of Things (IoT). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. The word "luxury" has almost lost its meaning. Once used to describe genuinely prestigious products or places, the concept of luxury has been hijacked by a multitude of aspiring or overpriced commodities, from foot spas to chocolates. So what is real luxury? Which are the genuine luxury brands, and how have they reacted to the rise of the "mass luxury" sector? What strategies do they use to lift themselves into the realm of the truly elite? Who are their customers - and what kind of lives do these remarkable people lead? How do luxury brands attract and retain them? And above all, where can the industry turn now excess is out of fashion? With wit, accuracy and insatiable curiosity, Luxury World takes us on a voyage around the luxury universe, slipping behind the facades of the world's most sophisticated businesses to demonstrate how they function. Among other destinations, Luxury World visits Swiss watchmakers, the Champagne houses of France, the diamond district of Antwerp, the luxury enclave of Monte Carlo, the discreet ateliers of the last craftsmen and a host of brands in Paris - the self-proclaimed capital of elegance. Along the way, he uncovers the true face of today's luxury industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. How to Pass the Professional Skills Test for Initial Teacher Training (ITT) provides complete practice for candidates applying to study for teacher training and those aiming for Qualified Teacher Status (QTS). The only book which combines all aspects of the test, including numeracy, literacy as well as the new reasoning questions, it covers basic practice as well as more challenging questions. It provides mental arithmetic training to help you answer questions confidently without the use of a calculator as well as realistic test practice.With over 1000 questions and detailed answers with explanations, How to Pass the Professional Skills Test for Initial Teacher Training (ITT) is the only resource you'll need to pass the exam and start your teacher training with confidence. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Condizione: Very Good. DISTINGUISHED FAVORITE: Independent Press Awards 2021 - CareerSHORTLISTED: Business Book Awards 2021 - Business Self-DevelopmentStudies show that a massive 70% of people feel like an imposter at some point in their professional life. Brand guru and former Chair of Interbrand, Rita Clifton, shares how she learnt to work with her imposter self rather than hide from it in order to succeed in her career. Imposter syndrome can cause a constant fear of being found out that you aren't 'good enough' or called out for being a 'fraud'. It impacts people in different ways and can be debilitating and negatively affect relationships, personal life and careers. So what can you do about it? Love Your Imposter shows you how to take on your imposter self and use it as a driver to come out stronger. Using practical down-to-earth advice based on her experiences, Rita Clifton, tackles the myth that you need to 'fake it until you make it', highlights why authenticity can be your biggest weapon and skilfully makes the case for business being more humane. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. The Professionals' Guide to Publishing is a practical introduction to working in the publishing industry. The authors provide a clear overview of its many functions, including editorial, production, sales and marketing; ensuring that the reader has a firm understanding of their responsibilities and how these departments work cross-functionally.Providing a thorough grounding in how publishing works including information on permissions and the current legal framework; they also examine current and enduring trends in publishing including; networking, supply chains and e-publishing. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Optimizing Digital Strategy explores the choices facing organizations in the rapidly changing world of technology-enabled business. From performance marketing through to personalization, on-demand retailing and AI, this book maps out commercial and customer-focused challenges and explains how leaders can get the most out of their digital strategies. Rather than rushing headlong into adopting the latest digital platforms, tools and technologies, the book challenges leaders to step back from the demands for constant investment in new technology and drive better returns from existing assets. Presenting a sustainable model of e-commerce that is appropriate to any individual organization's needs, Optimizing Digital Strategy addresses the repetitive dilemma between even more investment in technology and the need to improve margins and grow revenue. Illustrated by the authors' own digital work for global brands such as The Economist, Sky, O2, Regus, the Financial Times, Lidl and L.K.Bennett, this book shows how to balance the need to remain competitive, fully deliver customer expectations, and put resources behind investments that will deliver the best return. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. The recruitment process for jobs in the Civil Service is tough. Competition is fierce, especially for applicants entering via the Fast Stream process, and candidates must pass qualifying tests to stand a chance of being successful. How to Pass the Civil Service Qualifying Tests aims to help applicants reach the standard demanded by the real tests and ultimately achieve their goal of working for the Civil Service. This new edition has been updated to include guidance on standard entry, as well as additional information Fast Stream access. There is a brand new chapter covering questionnaires applicants are likely to encounter, plus work assignment examples, expert advice and challenging new practice questions relevant to the tests used to recruit both clerical and Fast Stream applicants. With just a few marks determining a pass or fail, this essential book will help anyone build up speed, accuracy and confidence when taking their Civil Service qualifying tests. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Condizione: Very Good. Good communication skills are vital in today's workplace. Whether you need to keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting, sounding the part is key.Improve Your Communication Skills shows you how to improve your conversations and build rapport with colleagues, hold interviews and staff appraisals, learn the skills of persuasion, give effective presentations, write emails, letters and reports and write for the web. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…