Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 3,15
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 3,15
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Your Online Bookstore, Houston, TX, U.S.A.
EUR 3,41
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 3,88
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 3,88
Convertire valutaQuantità: 10 disponibili
Aggiungi al carrelloCondizione: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 3,88
Convertire valutaQuantità: 2 disponibili
Aggiungi al carrelloCondizione: Acceptable. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
EUR 1,75
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
EUR 5,27
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
EUR 5,27
Convertire valutaQuantità: 2 disponibili
Aggiungi al carrelloCondizione: Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 5,60
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Bush, John (illustratore). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: World of Books (was SecondSale), Montgomery, IL, U.S.A.
EUR 5,60
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Acceptable. Bush, John (illustratore). Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Da: Better World Books, Mishawaka, IN, U.S.A.
EUR 5,97
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Da: Better World Books, Mishawaka, IN, U.S.A.
EUR 5,97
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Da: Better World Books, Mishawaka, IN, U.S.A.
EUR 5,97
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Used book that is in clean, average condition without any missing pages.
EUR 6,05
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Good. Bush, John (illustratore). Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
EUR 6,05
Convertire valutaQuantità: 3 disponibili
Aggiungi al carrelloCondizione: Good. Bush, John (illustratore). Used book that is in clean, average condition without any missing pages.
Da: Lighthouse Books and Gifts, Lincoln, NE, U.S.A.
EUR 1,76
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloSoft cover. Condizione: Very Good. 3rd Edition. This trade sized paperback book on providing stellar service is in great shape and looks new. The covers are shiny with no wear or marks. The spine is very tight with no wear or creases. The pages are white with no wear or marks. 36 chapters in four parts: The Fundamentals, The How Tos, Problem Solving, and Taking Care of You. 184 pages.
EUR 6,45
Convertire valutaQuantità: 2 disponibili
Aggiungi al carrelloCondizione: Very Good. 4 Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
EUR 7,23
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 7,23
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 7,26
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 7,26
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. No Jacket. Bush, John (illustratore). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 3,76
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrellopaperback. Condizione: Very Good. Bush, John (illustratore).
EUR 7,40
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: New. Bush, John (illustratore). Fifth Edition. What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that don't.For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with:proven tips and strategies for exceeding customer needs and expectations,determining the right times to bend or break the rules,becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers,understanding cultural and generational differences,and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more.
Da: HPB-Diamond, Dallas, TX, U.S.A.
EUR 4,40
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Bush, John (illustratore). Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Da: Once Upon A Time Books, Siloam Springs, AR, U.S.A.
EUR 5,00
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Acceptable. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.
Da: HPB-Ruby, Dallas, TX, U.S.A.
EUR 5,43
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
EUR 4,03
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Delivering Knock Your Socks Off Service This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
EUR 3,32
Convertire valutaQuantità: 2 disponibili
Aggiungi al carrelloPaperback. Condizione: Very Good. Bush, John (illustratore). The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 11,42
Convertire valutaQuantità: 1 disponibili
Aggiungi al carrelloCondizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.